Operations Officer

Join a dedicated team to oversee effective operations for impactful programs.

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Overview

Join a dedicated team to oversee effective operations for impactful programs.

You have:

  • Bachelor's degree in Business Administration, Management, or a related field is required.
  • Minimum of 3 years of experience in operations management, preferably within a nonprofit or international organization environment.
  • Strong knowledge of procurement processes, logistics, and supply chain management.
  • Excellent organizational and multitasking skills with keen attention to detail.
  • Proficient in using office software such as Microsoft Office Suite and experience with database management.
  • Ability to work independently as well as collaboratively within a diverse team.
  • Strong communication and interpersonal skills to build effective relationships internally and externally.
  • Knowledge of donor compliance requirements and operational best practices is highly desirable.

Description

Street Child is a dynamic nonprofit organization dedicated to empowering vulnerable children and families by providing access to quality education, protection, and essential support services across underserved communities worldwide. We are seeking a highly motivated and detail-oriented Operations Officer to join our passionate team. This role is critical in ensuring the smooth and efficient functioning of our daily operations, supporting program implementation and organizational growth. The ideal candidate will work closely with various departments to manage logistics, coordinate resources, oversee administrative processes, and support compliance with organizational policies and donor requirements. As an Operations Officer at Street Child, you will contribute to creating an enabling environment where our programs can thrive and positively impact the lives of children in need. This position offers the opportunity to work in a fast-paced, mission-driven environment where your contributions make a real difference. If you are eager to apply your operational expertise to a meaningful cause and help drive operational excellence within a nonprofit setting, we encourage you to apply and become part of our dedicated team.

Responsibilities

  • Coordinate day-to-day operational activities ensuring alignment with organizational objectives and program needs.
  • Manage procurement processes including sourcing, purchasing, and vendor relations to secure quality goods and services timely and cost-effectively.
  • Support the logistics and supply chain management to support program implementation and field operations efficiently.
  • Maintain accurate records of operational transactions, inventory, and assets while ensuring compliance with organizational policies and donor regulations.
  • Collaborate with finance teams to process invoices, budget tracking, and expense reporting related to operational activities.
  • Support the development and implementation of operational procedures, and systems to enhance efficiency and accountability.
  • Facilitate communication and coordination between various departments to ensure smooth workflow and timely resolution of operational challenges.
  • Coordinate the office operations, Office internet, security, utilities, managing state of the office building.
  • Support on the day to day routine activities of HR/Admin in Maiduguri and all field areas.

Requirements

  • Bachelor's degree in Business Administration, Management, or a related field is required.
  • Minimum of 3 years of experience in operations management, preferably within a nonprofit or international organization environment.
  • Strong knowledge of procurement processes, logistics, and supply chain management.
  • Excellent organizational and multitasking skills with keen attention to detail.
  • Proficient in using office software such as Microsoft Office Suite and experience with database management.
  • Ability to work independently as well as collaboratively within a diverse team.
  • Strong communication and interpersonal skills to build effective relationships internally and externally.
  • Knowledge of donor compliance requirements and operational best practices is highly desirable.

Potential interview questions

Can you describe your experience in operations management within a nonprofit context? This question assesses your relevant experience in operations management roles. Provide specific examples of your responsibilities and achievements in similar roles.
How do you prioritize and manage multiple tasks in a fast-paced environment? The interviewer wants to understand your organizational abilities. Pro members can see the explanation.
What strategies do you use to ensure compliance with operational policies and donor requirements? Pro members can see the explanation. Pro members can see the explanation.
Can you explain a time when you resolved an operational challenge? Pro members can see the explanation. Pro members can see the explanation.
How do you handle procurement processes and vendor relationships? Pro members can see the explanation. Pro members can see the explanation.
Describe your experience with logistics and supply chain management. Pro members can see the explanation. Pro members can see the explanation.
How do you ensure effective communication between departments? Pro members can see the explanation. Pro members can see the explanation.
What tools do you use for tracking budgets and expenses? Pro members can see the explanation. Pro members can see the explanation.
Added 2 months ago - Updated 2 months ago - Source: street-child.org