Operations Manager, P-3, Fixed-Term, Dhaka, Bangladesh #556365 (not for Bangladeshi nationals)

Overview

Manage operations functions for effective results delivery for children

You have:

• An Advanced University Degree (Master’s and above) in business management, financial management, accounting, public finance, or related operations field is required.
• A minimum of 5 years of professional experience in operations management areas including budget, financial management, reporting, facilities management, administration, supply and logistics management, ICT, and human resources is required.
• Experience in the development sector or UN system/international NGOs would be an asset.
• Additional experience in audit, investigations, safety and security, grant management or enterprise risk management would be desired.
• Familiarity with Microsoft Office applications is required.
• Fluency in English is required.
• Knowledge of Results Based Management is a requirement.
• Experience working with corporate ERPs and IPSAS is highly desirable.
• Experience in supporting client-oriented work units is an asset.

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 106,524 USD and 139,485 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, deliver.

With UNICEF Bangladesh you are at the center of the change you want to see.

In one of the largest UNICEF Country Offices in the world, you will be working with dynamic colleagues who have helped deliver remarkable results for children: Net enrolment in primary education rose from 61 per cent in 1987 to 98 per cent in 2019. Stunting fell from 42 per cent in 2013 to 28 per cent in 2019. Fully vaccinated children increased from 52 per cent in 2001 to 84 per cent in 2019.

Join us as we go the next mile for the nearly 60 million children in Bangladesh, including half a million Rohingya refugee children.

In a country undergoing rapid economic and demographic transition, be part of tackling malnutrition and stagnant wasting. Help protect children from child marriage, child labour and violence. Support the country to invest more in health and education, and to extend safe water to the children who are furthest left behind.

How can you make a difference?

As a Strategic Business Partner, the incumbent will be accountable for operations functions, facilitate change, provide risk informed, solution-focused analysis, advice and services and contribute to programme and management decisions for delivering results for children in specific operational contexts. Operations Manager will accomplish this by:

• Facilitating services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, human resources, and safety and security;
• Supporting the line manager to implement career development, opportunities for staff;
• Acting as a member of the Country and Senior Management Teams, representing the organizational risks, governance systems and policies, and promoting results based management.
• Understanding business needs for the office, to anticipate challenges, propose viable/creative solutions aimed at value for money.
• Providing key contribution to CPD, CPMP, AMP and support to Results Based Management and implementation using Value for Money criteria.
• Promoting the fundamentals of ICT management, information security and controls;
• Supporting supply and logistics strategies and interventions to meet programmatic needs while ensuring Value for Money (VfM), including procurement of fit for purpose products and services, and providing advisory support to governments, national systems and partners on supply chain management;
• Supporting the country office during external and internal audit reviews and responding to audit observations and monitoring implementation of recommendations.
• Providing regular feedback on risks and achievements of operations functions in the office;
• Leading on facility management with a specific focus on inclusive accessibility, eco sustainability and common premises;
• Monitoring business transactions processed by GSSC from a perspective of Efficiency, Performance, Risk Management and Fraud prevention
• Supporting the management of PSFR operations and promoting efficiency across systems and processes, where applicable.

The Operations Manager will be entrusted with the following five pillars, the core focus of all operations functions: Valuing People, Valuing Money, Valuing Risk Management, Valuing Systems and Structures, Valuing Partners.

Summary of key functions/accountabilities:

1. Valuing People: Develop people resources to promote technical competence and foster career progression and retention of a “fit for purpose”/ agile workforce.

2. Valuing Money: Champion strategic resources to achieve organizational goals and ensure Value for Money (VfM).

3. Valuing Risk Management: Enhance Risk Management to increase organizational performance and strengthen internal control.

4. Valuing Systems and Structures: Ensure further operational centralization and optimization for maximized efficiency gains.

5. Valuing Partners: Strengthening internal and external-facing partnerships and leveraging UNICEF’s oversight and understanding of financial management across all areas of the office.

For detailed job responsibilities, please see the attached TOR: JD - Operations Manager Level 3.pdf

To qualify as an advocate for every child you will have…

An Advanced University Degree (Master’s and above) in one of the following areas is required: Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) is required or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Comptable) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.”

A minimum of 5 years of professional experience, at the national and/or international level, is required, specifically in implementing organizational initiatives in one or more operations management area including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources.

Prior experience in the development sector or UN system/ international NGOs would be an asset.

Additional experience in one or more of the following areas, would be desired:

• Audit and investigations
• Safety and security
• Grant Management
• Enterprise Risk Management

Experience in a UN system agency, large private or public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset.

For country offices with a significant private sector fundraising operation, prior experience working with or in the private sector, and supporting private sector fundraising, is desirable

Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable.

Knowledge of Results Based Management is a requirement.

Experience in supporting successful client-oriented work units is an asset.

Familiarity with Microsoft Office applications is required.

Fluency in English is required. Knowledge of another official UN language or local language of the duty station is considered as an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others. [the 8th competency (Nurtures, leads and manages people) for supervisory role]

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

All eligible candidates participating in 2022 Mobility Exercise and Staff on Abolished post will be will be prioritized.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children.

Potential interview questions