Operations Management Consultant

Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, results

The Operations Manager position in Serbia country office has been vacant since October 2022. The new incumbent will enter on duty at the beginning of February 2023. Because the new staff member comes from outside of the UNICEF/UN system, an intensive training is needed during his onboarding period to enable obtaining basic knowledge about the strategic role of the Operations function within the country office, as well as the most common policies, procedures and practices within the section.

To allow for this training to be effective, a consultant with previous experience as Operations Manager in UNICEF will be engaged in the capacity of Operations Management Consultant, to guide and mentor the new Operations Manager throughout the onboarding process.

Usual support will be provided from the team members/Associates related to Admin, Procurement, Finance, ICT and HR.

How can you make a difference?

Under the general guidance of the Head of Office, the consultant will be responsible for training the new Operations Manager about the role, relevant strategic documents, relevant tools and platforms, different functions within Operations: Administration, Supply, ICT, Finance, HR, as well as relevant policies and procedures.

The assignment will cover:

• Strategic Operations – introduction to the role of Operations as a trusted, influential partner to programme implementation;
• overall orientation of the Ops Manager’s role in UNICEF CO: UNICEF organisational structure, strategic positioning, management of the operations section, integrative interaction with the Representative and DR, advisory function to the HoO on operations issues, inter-agency cooperation, governance and systems (including office committees), oversight structures, management reports;
• the five pillars which represent the core focus of all operations functions: Valuing People, Valuing Money, Valuing Risk Management, Valuing Systems and Structures, Valuing Partners;
• overview of the services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, human resources, and safety and security (including reporting on security issues);
• introduction to the key documents, such as CPD, CPMP, AMP, Results Based Management;
• introduction to relevant platforms: Sharepoint, VISION, Fiori, Service Gateway, inSight, TMS, UN Partner Portal, Emergency Preparedness Platform, BOS, eGRC;
• overview of the annual calendar of activities that Operations are responsible for;
• introduction to the most relevant policies and procedures, and SOPs.

Duration of the assignment: one month (full-time, office-based), with a possibility for extension to an additional month

To qualify as an advocate for every child you will have…

• University degree in Accounting, Management, Audit, Business Administration, Financial Management or Economics.
• A minimum of five years of relevant experience at the national and/or international level on the position of Operations Manager in UNICEF/UN.
• Prior and recent experience in a supervisory/managerial capacity is required.
• Fluency in English; knowledge of Serbian is an asset.

How to apply...

The application must include a financial proposal as a separate document, providing an all-inclusive fee per month.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.