Operations Clerk

Ensure effective and efficient operations in the office

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UNDP - United Nations Development Programme

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Application deadline 3 years ago: Wednesday 26 Oct 2022 at 23:59 UTC

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Overview

Ensure effective and efficient operations in the office

You have:

  • High School Diploma required.
  • 2 years experience supporting administrative tasks required.
  • Proficient skills in the usage of office package required.
  • Fluency in UN and National language of duty station required, English with Spanish as desirable.
  • Experience with the UN System or International Agency is an advantage.

Contract

This is a NPSA-3 contract. This kind of contract is known as National Personnel Services Agreement. It is normally only for nationals. It usually requires 3 years of experience, depending on education. More about NPSA-3 contracts.

Background

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Under the guidance and direct supervision of the Operations Analyst, the Operations Clerk ensures effective and efficient functioning of the DRR´s office, full confidentiality in all aspects of assignment, maintenance of protocol procedures, management of information flow and follow-up on deadlines and commitments made.

The Operations Clerk works in close collaboration with the Programme and Operations teams in other UNDP offices, UN Agencies and national authorities to ensure efficient flow of information, actions on instructions, agendas.

Duties and Responsibilities

Summary of Key Functions:

  1. Providing support to operations and administration on guaranteeing quality, efficiency and effectiveness for the unit
  2. Provides administrative and opperation support;
  3. Assist, efficient procurement and logistical services for UNDP and other UN Agencies,
  4. Support to preparation actions to UNDP CO audit through establishing folders, filing and monitoring of audit matrix
  5. Follow-up, on a daily basis, with project and Agencies, to guarantee smooth implementation of administrative and operational activities of the project and Agency request
  6. Maintain up-to-date files and records for Finance;
  7. Support with deposits to the bank for vendors and
  8. Provide logistical support for workshops and other meetings;
  9. Process project-related travel arrangements for DRR;
  10. Perform any other tasks assigned by the supervisor. Supporting planning, monitoring and evaluation activities.
  11. Support the procurement associate with implementing project procurement plans;
  12. Support the organization of in house meetings;
  13. Support GST/VAT compilation and submission
  14. Assist in preparation of PO and non-PO payments
  15. Administrative support to organization of conferences, workshops, retreats.
  16. Maintenance of files in Administrative Unit
  17. Perform any other tasks assigned by the supervisor. The key results will support the efficiency and effectiveness in the implementation of the projects, in accordance with UNDP policies and procedures and donor requirements.

Competencies

Competencies

Core

Achieve Results:

LEVEL 1: Plans and monitors own work, pays

attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks,

is pragmatic problem solver, makes improvements

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:

LEVEL 1: Adapts to change, constructively

handles ambiguity/uncertainty, is flexible

Act with Determination:

LEVEL 1: Shows drive and motivation, able to

deliver calmly in face of adversity, confident

Engage and Partner:

LEVEL 1: Demonstrates

compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Required Skills and Experience

Min. Academic Education

High School Diploma

Min. years of relevant Work experience

2 years experience supporting administrative task

Working with the UN System or International Agency is an advantage

Required skills and competencies

  • Proficient skills in the usage in office package
  • Builds and promotes effective teams
  • Creats and promotes an environment for open communication
  • Meets goals and timelines for team deliverables

Desired additional skills and competencies

Experience in office filling and other administrative related activities is an advantage

Required Language(s) (at working level)

Fluency in the UN and National language of the duty station (local Ianguage-English with Spanish as desirable).

Potential interview questions

Can you describe a time when you had to manage multiple administrative tasks at once? This question assesses your ability to prioritize and manage time effectively under pressure. Provide a specific example of how you organized your tasks, maintained quality, and met deadlines.
How do you ensure confidentiality while handling sensitive information? Interviewers want to understand your approach to confidentiality in administrative roles. Pro members can see the explanation.
Describe an experience where you had to work with a team to achieve a common goal. What was your role? Pro members can see the explanation. Pro members can see the explanation.
How do you handle difficult situations or conflicts in the workplace? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of a logistical challenge you faced and how you overcame it? Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: jobs.undp.org