Operations Assistant
Support Operations team with various administrative tasks.
Overview
Support Operations team with various administrative tasks.
You have:
- High School Diploma or equivalent required.
- Minimum of two years’ experience strongly preferred.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Ability to juggle multiple tasks and set priorities.
- Fluent in English, both spoken and written.
- Valid driver’s license and access to a personal, insured vehicle.
- Ability to work independently and as part of a team.
- This position requires some physical activities (heavy lifting, moving furniture, etc).
Major Responsibilities:
Responsibilities include, but are not limited to:
• Support Operations team with fleet management, vendor relations, and safety & security as needed.
• Support Operations team with paying office expenses, troubleshooting IT equipment/services, and maintaining office equipment inventory.
• Provide coverage for front desk operations to ensure clients and stakeholders are adequately served.
• Work closely with Operations team to support facility management, facility renovations, moves, and related tasks.
• Assist with maintaining office supplies, processing office supply requests, and managing inventory.
• Other duties as assigned.
Job Requirements:
Education: High School Diploma or equivalent required.
Work Experience:
• minimum of two years’ experience strongly preferred.
Demonstrated Skills & Competencies:
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes; database familiarity is a plus.
• Proven organizational experience with the ability to juggle multiple tasks, set priorities, effectively manage time, demonstrate timeliness, and meet deadlines with accuracy and attention to detail.
• Fluent in English, both spoken and written.
• Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.
• Ability to work independently and as part of a team.
• Valid driver’s license and access to a personal, insured vehicle.
• This position requires some physical activities (heavy lifting, moving furniture, etc)
Working Environment:
• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• Occasional domestic (non-local) travel required; up to 10%.
• May require occasional weekend and/or evening work.
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.
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Qualifications
Potential interview questions
| Can you describe a time when you had to manage multiple tasks with competing deadlines? | This question assesses your organizational skills and ability to prioritize. | Provide a specific example highlighting how you organized your tasks and the outcome. |
| How do you ensure accuracy and attention to detail in your work? | The interviewer wants to understand your process for maintaining quality in your tasks. | Pro members can see the explanation. |
| Tell me about a situation where you had to communicate effectively with a team member in a challenging context. | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with Microsoft Office applications. How have you used them in your past roles? | Pro members can see the explanation. | Pro members can see the explanation. |
| What approach do you take when troubleshooting IT issues? | Pro members can see the explanation. | Pro members can see the explanation. |