Operations Assistant
Support Operations team with various administrative tasks
Overview
Support Operations team with various administrative tasks
You have:
- High School Diploma or equivalent required.
- Minimum of two years’ experience strongly preferred.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
- Proven organizational experience with the ability to juggle multiple tasks, set priorities, effectively manage time.
- Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.
- Ability to work independently and as part of a team.
- Professional fluency in written and spoken Spanish/English.
- Ability to work on-site for a minimum of three (3) days per week.
- Valid driver’s license and access to a personal, insured vehicle.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Support Operations team with fleet management, vendor relations, and CIK, safety & security as needed. - Support Operations team with paying office expenses, troubleshooting IT equipment/services, and maintaining office equipment inventory. - Work with HR Manager to assist with equipment dispersal and other related onboarding tasks - Provide coverage for front desk operations to ensure clients and stakeholders are adequately served. - Work closely with Operations team to support facility renovations, moves, and related tasks. - Assist with maintaining office supplies, processing office supply requests, and managing inventory. - Transcribe and distribute client/community member voicemails to IRC FL staff. - Other duties as assigned.
Job Requirements:
Education: High School Diploma or equivalent required.
Work Experience:
minimum of two years’ experience strongly preferred.
Demonstrated Skills & Competencies:
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes; database familiarity is a plus. - Proven organizational experience with the ability to juggle multiple tasks, set priorities, effectively manage time, demonstrate timeliness, and meet deadlines with accuracy and attention to detail. - Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment. - Ability to work independently and as part of a team. - Professional fluency in written and spoken Spanish/English. - Ability to work on-site for a minimum of three (3) days per week. - Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - Occasional domestic (non-local) travel required; up to 10%. - May require occasional weekend and/or evening work.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Qualifications Update
Potential interview questions
| Can you share an example of how you efficiently managed multiple responsibilities at once? | This question assesses your organizational and time management skills in a busy work environment. | Provide a specific scenario where you prioritized tasks and met deadlines effectively. |
| Describe a situation where you had to communicate with a team to solve a problem. What was your role? | The interviewer wants to understand your collaboration and communication abilities. | Pro members can see the explanation. |
| How do you ensure accuracy and attention to detail in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| Give an example of how you adapted to changes in the workplace. What was the outcome? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to ensure effective communication with culturally diverse clients? | Pro members can see the explanation. | Pro members can see the explanation. |