Operations Analyst

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Application deadline 1 year ago: Sunday 8 May 2022 at 23:59 UTC

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Contract

This is a NO-B contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 2 years of experience, depending on education. More about NO-B contracts.

Background

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

In line with its Strategic Plan 2022-2025, UN Women programme office in Serbia works towards selected Development Results in the impact areas of combating violence against women, enhancing gender responsive policy making and budgeting, and supporting the women, peace and security agenda. UN Women is working with different national and UN partners, in the framework of several projects, some of which are ongoing and others expected to be undertaken in the forthcoming period. These include supporting capacity development and strengthening partnership with the Coordination Body for Gender Equality to effectively coordinate and promote accountability for the implementation of gender equality commitments and gender responsive governance; supporting women CSOs in the area of women's economic empowerment and the empowerment of rural women; integrating gender perspective in programming, implementation, monitoring and reporting for IPA programmes; advancing Gender Responsive Policies and Budgeting in Serbia. The Gender Equality Facility Serbia II project supports the Government of the Republic of Serbia in effective implementation of the EU Gender Equality Acquis and the adoption and implementation of the future National Strategy for Gender Equality by contributing to the specific measures of the accompanying National Action Plan for Gender Equality and through support to women's civil society organizations. Regional Programme “Transformative Financing for Gender Equality towards more Transparent, Inclusive and Accountable Governance in the Western Balkans” (2020-2024) in Serbia supports the Ministry of Finance, line ministries and National GEM to have knowledge and evidence to make informed budgetary allocation towards gender equality in line with national, international commitments and post recovery of COVID19. Furthermore, the focus will be on developing capacities of local governments to apply GRB tools in their plans and budget including post recovery of COVID19. In the area of violence against women, UN Women is part of the joint project “Integrated Response to Violence against Women in Serbia III”, under which UN Women is working at the level of the Province of Vojvodina. Project “Improved Safety of Women in Serbia” has the focus on ensuring safety of women and girls through strengthened capacities of relevant stakeholders, enhanced legislation, improved institutional and organizational framework, institutional responses, and awareness-raising. UN Women Serbia, through the Regional Programme “Implementing Norms, Changing Minds II” supports CSOs and networks of women civil society organizations and aims at ending gender equality discrimination and violence against women, with a particular focus on the most disadvantaged groups of women. UN Women is also implementing projects in the field of economy of care and empowering women with disabilities. UN Women is implementing project “Safeguarding women and girls in Serbia”, in cooperation with Coordination Body for Gender Equality, Ministry of Labour, Employment, Veteran and Social Affairs and Women CSOs with main goal to transform national and local-level authorities and stakeholders to be more responsive to violence against women and girls, including in public spaces, and to apply internationally validated tools and practices to better address violence against women and girls. Furthermore, UN Women is monitoring UNTF to end Violence against Women grantees in Serbia.

UN Women will also continue to provide advisory services and coordination support to the UN Resident Coordinator and the UN Country Team in Serbia in the field of gender equality and women’s empowerment, including around joint programming, improved accountability, and partnership building.

Reporting to the Programme Management Specialist/HoO the Operations Analyst serves as a member of the senior management team, with oversight responsibilities for all aspects of the UN Women Serbia Office operations, this includes strategic financial and human resources management, efficient procurement and logistical services, security management, information and communications technology (ICT) and common services consistent with UN Women rules and regulations. The Operations Analyst additionally serves as a key advisor to the Head of Office on matters of organizational integrity with the aim of ensuring: (i) compliance with UN Women policies and regulations; (ii) effective systems to support programme delivery and growth; (iii) accountability to organizational values and principles; and (iv) an enabling workplace environment in which staff potential is maximized.

The Operations Analyst leads and guides the Country Office Operations Team and fosters collaboration within the team, with programme staff and with other UN Agencies and a client-oriented approach. The Operations Analyst works in close collaboration with programme teams in the Office, providing close guidance to programme staff who perform adjunct operations functions, ensuring that such staff are knowledgeable of rules and procedures governing programme finances, donor reporting, and personnel. She/he also works in collaboration with operations staff in other UN Agencies.

Duties and Responsibilities

1.Coordinate the operations in the Office in accordance with UN Women rules and regulations and policies and strategies

  • Provide professional expertise and technical support to the Head of Office on operational issues;
  • Draft the annual workplan for the Operations Team and oversee its implementation and monitoring;
  • Participate in review meetings and provide technical support to the assessment of the managerial and operational capacities of implementing partners in collaboration with the programme and technical team;
  • Guide and implement business process mapping and the establishment of internal standard operating procedures in all areas of the Operations Team’s functions;
  • Implement corporate, budget, financial, procurement, and HR policies and systems and identify training for staff and project personnel on these issues;
  • Ensure a continuous flow of information between the Office and Regional Office/HQ;
  • Oversee all operations activities, including finance, human resources, procurement, transport, IT, security, administration and ensure they follow UN Women rules, regulations, policies and procedures;
  • Supervise operations personnel: Finalize performance plans and evaluation standards; conduct performance assessments, provide feedback and coaching.

2.Coordinate the planning, expenditure tracking and auditing of financial resources in accordance with UN Women rules and regulations and policies and strategies

  • Provide professional expertise and technical support to the management of office and programme financial resources;
  • Exercise proper financial controls;
  • Report locally and to HQ in a timely manner on established structures; seek advice from RO when deviations may be necessary;
  • Review and take corrective action as appropriate on audit findings;
  • Perform Manager Level 1 role in ATLAS for voucher and PO approvals.

3.Provide Human Resources services

  • Coordinate and facilitate recruitment processes and contract management; liaise with the HQ and service providers as necessary.

4.Oversee procurement processes

  • Manage the provision of goods and services for the office and projects following established corporate procedures regarding sub-contract review and awarding of contracts, evaluate for cost effectiveness and manage the negotiations in connection with eventual agreements;
  • Provide professional recommendations to the preparation of procurement plans;
  • Ensure proper inventory control of assets and liabilities.

5.Coordinate information and communications technology (ICT) management

  • Oversee the implementation of ICT systems;
  • Make professional recommendations and introduce new ICT systems which affect the productivity of the overall office staff performance.

6.Serve as the focal point for security issues and ensure safety and security of staff

  • Brief supervisor and staff on security matters and disseminate relevant information as advised by UNDSS, brief UN Women visitors on security;
  • Ensure full compliance with MOSS and MORSS procedures on security of staff and office premises;
  • Provide professional recommendations to the Business Continuity Plan for the Country Office as necessary;
  • Liaise with HQ-based Security Advisor or their designated staff member on all security matters.

7.Participate in inter-agency activities

  • Participate in inter-agency meetings and working groups to ensure UN Women’s interests are reflected in common system activities related to common services and premises, cost recovery and cost sharing arrangements, privileges and immunities, entitlements and salary surveys, security etc;
  • Liaise with UNDP and other UN agencies on operational issues, activities, and collaboration.

8.Contribute to knowledge sharing between the office and RO

  • Ensure knowledge is shared and adequately applied between the Country Office and other COs/MCOs in the region.

Key Performance Indicators:

  • All services are provided in compliance with UN Women rules, regulations and policies;
  • Finances are properly identified and in a timely manner;
  • Timely and accurate implementation of HR and procurement contracts;
  • Office has a reliable ICT infrastructure environment;
  • Safety and security systems are functioning effectively.

Competencies

Core Values:

  • Respect for Diversity
  • Integrity
  • Professionalism

Core Competencies:

  • Awareness and Sensitivity Regarding Gender Issues
  • Accountability
  • Creative Problem Solving
  • Effective Communication
  • Inclusive Collaboration
  • Stakeholder Engagement
  • Leading by Example

Functional Competencies

  • Good knowledge of operation, finance, procurement, human resources, ICT, and security systems and processes, particularly in the UN system is an asset;
  • Ability to provide advice and support;
  • Ability to contribute to the formulation and monitoring of management projects;
  • Ability to handle confidential information;
  • Negotiating skills;
  • Good IT skills

Required Skills and Experience

Education and certification:

  • Master’s degree or equivalent in Business Administration, Public Administration, Finance, HR, or related field is required.
  • A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Experience:

  • At least 2 years of progressively responsible experience at the national or international level, in office management, operations or finance;
  • Experience leading a team is an asset;
  • Experience in working in a computer environment using multiple office software packages, experience in handling of web based management systems and ERP systems, preferably PeopleSoft;
  • Experience of accrual accounting, IPSAS or IFRS is an asset;
  • Professional background in programming/ projects management is an asset.

Language Requirements:

  • Fluency in English and Serbian is required
  • Knowledge of the other UN official working language is an asset.

At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.

If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.

UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women’s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)

Added 1 year ago - Updated 1 year ago - Source: jobs.undp.org