Online Volunteer for Protection Unit

Provide administrative and technical support in the Protection Unit

This opening expired 1 year ago. Do not try to apply for this job.

UNHCR - UN High Commissioner for Refugees

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Application deadline 1 year ago: Thursday 3 Apr 2025 at 00:00 UTC

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Overview

Provide administrative and technical support in the Protection Unit

You have:

  • Fluent in English and Arabic is required.
  • Experience in communication with asylum seekers and refugees is preferred.
  • Ability to assist in educational projects is preferred.
  • Experience in document translation or interpretation is a plus.

Contract

This is a UNV contract. More about UNV contracts.

The incumbent online volunteer will be assisting the overall work in the Protection Unit to assist projects related to Complementary Pathway (https://www.unhcr.org/what-we-do/build-better-futures/solutions/complementary-pathways-admission-third-countries) to go smoothly, specifically in communication (calls or texts) with asylum seekers and refugees on demand and other administrative tasks on demand. The online UNV will be assisting the team specifically for the 3-month pilot project to enhance the English proficiency of asylum seekers and refugees with 'Learning Upgrade,' providing any technical assistance, monitoring the WhatsApp group, and managing the communication with AS/REF in general. The incumbent will also be engaged in other projects with academia, carrying out tasks in a similar manner, if necessary.

UNHCR UAE is searching for online volunteers to provide support in the work and projects carried out by the Protection Unit. • Communication with asylum seekers and refugees on demand/tasks to assist the project with Learning Upgrade (3-month pilot) and Sorbonne University and process of Learning Upgrade pilot, e.g. consolidate questions, complaints, and challenges

• Assess learning needs of candidates for a project with Sorbonne University aligning with Complementary Pathway

• Document translation or interpretation for interviews (on irregular basis) (Once a week)

Fluent in English and Arabic

Potential interview questions

Can you describe a time when you effectively communicated with a refugee or asylum seeker? This question assesses your communication skills and ability to connect with vulnerable populations. Provide specific examples of experiences that highlight your communication abilities.
What strategies do you use to assess the learning needs of individuals? This question evaluates your analytical skills and approach to identifying educational requirements. Pro members can see the explanation.
How do you prioritize tasks when managing communication with multiple parties? Pro members can see the explanation. Pro members can see the explanation.
Describe your experience with document translation or interpretation. How do you ensure accuracy? Pro members can see the explanation. Pro members can see the explanation.
How would you handle a complaint from an asylum seeker regarding the Learning Upgrade project? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: unv.org