Oficial de Rendición de Cuentas (CARM) - Popayán, Cauca
Support the implementation of the community accountability mechanism in Mercy Corps' programs.
Overview
Support the implementation of the community accountability mechanism in Mercy Corps' programs.
You have:
- Profesional en ciencias sociales, ingenierías, administración de empresas, economía o afines.
- Experiencia profesional mínima de 4 años en proyectos humanitarios/de desarrollo, o con una ONG nacional o internacional.
- Al menos dos años de experiencia profesional en la generación de informes.
- Capacidad para interpretar información cuantitativa y cualitativa identificando tendencias, necesidades y oportunidades de mejora a partir de las experiencias y aporte de las comunidades.
- Excelente manejo del paquete MS Office: Power Point, Excel, Word, tablas, base de datos, Power BI.
- Deseable tener conocimiento de los estándares de Sphere y de otra formación en la respuesta humanitaria.
- Habilidades de atención en persona y hablar en público; habilidades sociales para la facilitación, interlocución con grupos, comunidades y entidades del sector privado y público.
- Deseable tener experiencia en responder a participantes y comunidades a través de canales digitales como correo electrónico, WhatsApp, entre otros.
Potential interview questions
| Describe a situation where you had to handle a complaint from a community member. How did you approach it? | This question assesses your problem-solving and communication skills in challenging situations. | Provide a specific example that highlights your ability to listen and resolve issues. |
| How would you ensure confidentiality when handling sensitive information from program participants? | This question evaluates your understanding of privacy and ethical standards. | Pro members can see the explanation. |
| Share an experience where you successfully engaged a community in a development project. What strategies did you use? | Pro members can see the explanation. | Pro members can see the explanation. |
| What techniques would you use to analyze feedback and trends from community reports? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of how you improved a process based on feedback you received? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you promote the Mercy Corps accountability system within the community? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain how you would manage conflicting feedback from different community members. | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps would you take to prepare a monthly report on the accountability system's performance? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 4 days ago
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Updated 42 seconds ago
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Source:
mercycorps.org/careers/national
