Oficial de Credito
Ensure effective credit management and customer service.
This opening expired 1 year ago.
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Overview
Ensure effective credit management and customer service.
You have:
- Experience in credit management and financial services is essential.
- Knowledge of customer service principles and practices.
- Ability to adhere to organizational policies and procedures.
- Strong communication skills in Spanish.
- Must be committed to the organization's mission, values, and social impact.
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
- Cumplir con las Colocación de los Créditos Nuevos de manera Mensual de acuerdo al Rango al cual Pertenece. (Junior, Senior y Master).
- Tener un Estricto Control de las Renovaciones del Mes en curso como parte de dar un excelente Servicio a nuestro Clientes.
- Hacer Cumplir las Políticas del Crédito de Acuerdo a la Metodología Aplicada a la Región que prestas el Servicio.
- Recuperar Prestamos Garantizando la Calidad de la Cartera con menos del 3.0 % PAR >30 días de acuerdo al Reporte de Cartera al Cierre del Mes.
- Dar Seguimiento a los Protocolos que marca cada Etapa del Crédito.
- Cumplir con las Visita a los Grupos puntualmente de Acuerdo a la Frecuencia de pago. (Semanal. Catorcenal, Quincenal o Mensual).
- Hacer que los Clientes mantengan Permanencia dentro de VFM dando un Servicio de Calidad.
- Dar Seguimiento de manera inmediata a la Mora desde el 1er día de atraso asegurando el Pago a la Referencia grupal en las Instituciones que la empresa designe.
- Apegarse a las Políticas y Procedimientos con respecto a los Fraudes que la Institución marca con cada uno de sus Clientes.
- Cumplir con la Misión, Visión, Valores Organizacionales e impacto social.
- Participar en Programas de capacitación en emergencias, simulacros y en aquellos lugares donde se presenten eventos adversos, desastres, emergencias o incidentes.
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Can you describe a time when you had to manage a difficult credit situation? | This question assesses problem-solving and handling challenges in credit management. | Discuss a specific situation, your actions, and the outcome. |
| How do you ensure adherence to financial policies and procedures in your work? | The interviewer is looking for your understanding of compliance and policy enforcement. | Pro members can see the explanation. |
| What strategies do you use to maintain positive relationships with clients? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle a situation where a client is overdue on their payments? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of a successful training or development program you've participated in? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
wvi.org
