NPO (Operations Support Officer)

WHO - World Health Organization

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Application deadline in 9 days: Monday 4 Jul 2022 at 21:59 UTC

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This is a NO-A contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 1 years of experience, depending on education.


The salary for this job should be more than 955 USD.

Salary for a NO-A contract in Gaziantep

The salary of a NO-A depends on the duty station. The minimum salary there is 16,132 TRY (~955 USD)

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

More about NO-A contracts.


In the context of the WHO Health Emergencies Incident Management System (IMS), at the country level, the incumbent will provide operational support to the implementation of activities of the Gaziantep Field Office, under WHO's Whole of Syria (WoS) emergency operations, contributing to smooth running of administration, general budget and finance, grants management and reporting, and assurance monitoring.


The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

The objectives of WHO’s Emergency Programme are to design and implement programmes that prepare the health sector to deal with emergencies and that improve health during and after crises. Within the emergency programme, the objectives of WHO’s emergency response team are to support Member States by: (1) promptly assessing health needs pf populations affected by crisis, identifying priority causes of ill-health and death; preparing damage estimates and emergency response and rehabilitation plans; providing prompt, credible health information and ensuring the continuity of essential health services; (2) coordinating and monitoring emergency health relief efforts under the aegis of the Inter-Agency Standing Committee Health Cluster, of which WHO is the lead agency; (3) ensuring that critical gaps in the health response are rapidly identified and filled; (4) revitalizing and building the capacity of national health systems to deal with preparedness, mitigation and response.


To provide operational support to the implementation of activities of the Gaziantep Field Presence, under WHO's Whole of Syria (WoS) emergency operations, contributing to smooth running of administration, general budget and finance, human resources, logistics, building management and security. The incumbent will support the implementation of the activities of the Field Presence as follows:

  1. Assists the Administrative Officer in: a) providing support for the management and control of all administrative services and operations of the Office including administration, budgeting, and finance, b) providing guidance to other team members on administrative and financial rules and regulations, practices and procedures; c) developing office specific standard operational procedures to ensure compliance with rules and regulations of the Organization, including risk management; d) ensuring that the financial and administrative recommendations provided by the Division of Business Operations (BOS) as well as other auditing and evaluation exercises are implemented and observed.
  2. Initiate and coordinate administrative arrangements for activities in relation to WoS emergency operations , including operational processing of tailor-made agreements, consultancy contracts and other agreements as required, ensuring compliance with rules and procedures of WHO.
  3. Establish and utilize tracking mechanisms that allow the team to be proactive in initiating and executing administrative actions.
  4. Carry out procurement actions, contracts and execution of orders for services or goods.
  5. Support the Administrative officer with assurance activities: a. Assists with financial audits of service delivery contracts in the values of US$ 200,000 and above in liaison with CO TUR and stakeholders in the Regional Office; b. Documents and shares best practices, key lessons learnt and recommendations for improvements related to assurance activities.
  6. Contribute to the drafting and development of relevant documents including donors’ proposals, reports, dashboards etc.
  7. Contributing to the drafting and development of relevant documents including: preparation of needs assessments for project proposals, reports (budget/financial review and expenditure analysis), indicators’ tracking according to the existing proposals’ log frames, and dashboards review.
  8. Assisting with quarterly grant management awards‘ review to Administrative Officer and M&E unit;
  9. Perform other relevant duties within the scope of the position.



Teamwork Respecting and promoting individual and cultural differences Communication Producing Results Knowing and Managing Yourself


Good knowledge of administrative and management principles and practices. Excellent time management skills and the ability to work under pressure. Ability to perform and adapt to complex and changing political, social, and economic contexts. Knowledge of WHO or other UN agencies' governing mechanisms, procedures, planning and programme management.


Essential: University degree (bachelor level or above) in public or business administration, human resources, logistic management, social sciences Desirable: An advanced university degree (Masters level or above) in Business Administration, Management, Human Resources, social or life sciences.


Essential: A minimum of one year of relevant experience in working in the area of operations and/or administration implementing budget and finance, human resources, logistics and/or building management services for a technical programme. Relevant experience using Enterprise Resource Planning Oracle systems or similar packages. Desirable: Relevant work experience in WHO, other UN agencies, relevant nongovernmental, health cluster partners or humanitarian organizations.


Essential: Excellent knowledge of English (read/write/speak) Desirable: Basic knowledge of Arabic (read/write/speak). Excellent knowledge of Turkish (read/write/speak)


Remuneration comprises an annual base salary starting at TRY 193,587 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • For information on WHO's operations please visit:
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
  • General Service staff who do not meet the minimum educational qualifications specified in the vacancy notice may be considered eligible to apply for Professional positions if it can be demonstrated that they have the full body of the knowledge required for the position in question; they have a minimum of six years of progressive WHO experience relevant to the vacancy.
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