Network Technician

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

UNMISS was established in 2011 under the auspices of the UN Department of Peacekeeping Operations (DPKO); subsequently, UNMISS mandate has been renewed through resolutions 2057 (2012), 2109 (2013), 2155 (2014), 2187 (2014), 2223 (2015), 2241 (Dec. 2015), 2304 (2016) and 2327 (2016), 2392 (Dec. 2017), 2406 (Mar. 2018), 2459 (Mar. 2019), 2514 (Mar. 2020), 2567 (Mar. 2021).

Under the direct supervision of the Field Coordinator within the Field Technology Section (FTS), responsible for all the deployment, maintenance and delivery of ICT services in the Mission’s Field Office in Wau; the UN Volunteer will undertake the following tasks:

• Installing, configuring, maintaining network equipment and services in a mostly Cisco network environment; • Providing backbone support via optical fiber cables to various sites as required; • Providing support to communications/data connectivity; • Assisting in the installation, testing, labeling and commissioning of structured Cat5e/Cat6 and fiber optic cables both indoor and outdoor networks; • Liaising with other sections/units regarding network services; • Using network management and monitoring tools to troubleshoot, analyse and report resources utilisation; • Implementing and supporting network security features such as firewalls, SSL-VPN access, IDP/IPS, and Security Management systems;
• Ensuring the installation of all UTP and STP cables meet the TIA 568B (TIA/EIA TSB-67 standards) or other applicable international standards; • Assisting with plans for the layout and installation of communications closets (cabinets/rack) and the terminations of communication cables and/or main distribution points (MDFs); • Assisting with the preparation of specifications for the requisition of equipment and services related to the networking operation; • Managing and ensuring optimal operation of the Field Office network services; • Coordinating with other internal and external specialists to ensure proper connectivity of the Field Office network to the Internet and other external services; • Intentional training and mentoring of national colleagues; • Performing other related duties as required.

Furthermore, UN Volunteers are required to:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for in-stance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities; • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote capacity development activities and transfer of skills to national personnel during the assignment; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. • Contribute to the effectiveness and efficiency of the Section / Field Office; empowering and mentoring other staff within the unit.

• Integrity and professionalism • Accountability • Commitment to continuous learning • Planning and organizing • Teamwork and respect for diversity • Communication • Flexibility, adaptability, and ability and willingness to operate independently • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

ICT network and communication services, with excellent knowledge of current protocols and applicable international principles/standards is required.

ITIL v3 Foundation, Prince2 Foundation and Cisco certifications such as CCNA, CCDP or CCNP are required.

Excellent theoretical and practical knowledge in scripting Linux, Windows 10, Cisco network devices, Transmission Control Protocol/Internet Protocol (TCP/IP) protocols.

Living conditions vary between UNMISS duty stations. Each duty station where UNMISS has a field presence has basic residential camp facilities, which includes running water and electricity. Candidates should be aware that accommodation may be austere with the possibility of water shortages and power blackouts. On arrival in Juba accommodation will be on a share basis. Ablutions will also be shared. As the accommodation situation improves single unit accommodation, with an attached ablution, should become available in all locations. Hard wall accommodation is available in Juba.

All UNMISS duty stations apart from Entebbe, Uganda are considered non - family duty stations. The security level of UNMISS duty stations is classified by the UN Department of Safety and Security (UNDSS) who will brief on arrival. A number of locations in South Sudan are prone to conflict.

Primary health care services (preventive and curative) are provided in 11 United Nations Owned Equipment (UNOE) Level-I clinics, 21 Contingent Owned Equipment (COE) Level-I clinics, 4 COE Level-II medical facilities within the mission area and the establishment of contractual agreements for Level-III and Level-IIII care outside the mission area. The 4 Level-II facilities available in Juba, Bor, Malakal and Wau, run by the Troop Contributing Countries (TCC), take referrals from the Level-I clinics and provide hospital-based care.

The climate is tropical with a rainy season in many areas, which should normally span from around April to October. Ability to live and work in difficult and harsh conditions is essential.