Network and Telecom Engineer

Application Deadline:

18-06-2024Grade:

Grade 6Job Category:

ProfessionalContract Type:

Temp - MonthlyMonthly Salary:

CHF6944The recruitment policy of the WTO is to seek to attract and retain staff members offering the highest standards of competence, efficiency and integrity. As an Equal Opportunities Employer, the WTO gives full regard to merit and diversity.

The WTO is looking to fill a temporary position of Network and Telecom Engineer. Located in the IT Infrastructure Section of the Information Technology Solutions Division (ITSD) and reporting to the Chief of Section, the incumbent will undertake the tasks assigned below. This is a 5-month assignment, which may be extended based on divisional needs. The selected candidate is expected to start their assignment in July.

• Provide support for troubleshooting, and monitoring, of virtual conference tools used at the WTO (Zoom, WebEx, Interprefy, and Teams).
• Assist users for complex Teams telephony issues.
• Provide SSL-VPN (Pulse Secure) operations support. An important service used by all remote work users.
• Setting-up network connectivity for every office move.
• Assist in the day-to-day operations of the infrastructure involving 2nd level support by responding to incident and change requests opened by the IT Service Desk and other sections within the ITSD.
• Prepare IT documentation for users and IT colleagues.

REQUIRED QUALIFICATION

Education:

Advanced university degree in computer science or a similar field. Alternatively, a basic university degree in the aforementioned discipline combined with professional expertise equivalent to an advanced university degree may be considered.

Knowledge and Skills:

Technical Knowledge and Skills:

Good knowledge of the following:

• LAN and Internet technologies as well as TCP/IP protocol.

• SSL-VPN.

• Virtual meeting technologies.

• Knowledge of Internet technologies and modern Virtual meeting platforms.

Behavioural Skills:

The incumbent must have the ability to prioritize and execute tasks in a demanding situation and make sound decisions. He/she must be capable of working under stress and in an autonomous manner.

The following interpersonal capabilities are required: ability to present technical facts to knowledgeable specialised audiences; to persuade others to a point of view using fact; to establish and maintain good working relationships with colleagues; to communicate information in a clear way; to make technical presentations; to work as a member of a team while working independently to achieve his/her objectives.

Work Experience:

Minimum three years' relevant experience is required.

Language Skills:

Excellent knowledge of English, including an ability to write accurately and concisely (documentation, procedures, processes) and make presentations if requested. French language skills would be considered an asset.

Additional Information:

Only applications from nationals of WTO Members will be accepted.

The WTO may use various communication technologies such as video or teleconference for the assessment and evaluation of candidates. The recruitment process may also involve the use of various forms of testing, assessment centres, interviews and reference checks.

Applicants may be required to sit a written examination.

Applicants will be contacted directly if selected for an interview.

All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the closing date – Geneva (Switzerland) time – stated in the vacancy announcement.

PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE CLOSING DATE WILL NOT BE ACCEPTED.

The WTO is a non-smoking environment.