National Youth Engagement Assistant Consultant, U Report, Myanmar (Open to Myanmar National Applicants Only)

Consultant Programme & Policy

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National Youth Engagement Assistant Consultant, U Report Myanmar

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, HOPE

Background:

As part of its Advocacy and Communication strategy 2018-22, UNICEF Myanmar seeks to bring the missing voices of adolescents and young people to the table, so that children themselves are agents of change, and so that their views are routinely contributing to Myanmar’s policy making process.

To do this UNICEF Myanmar established U-Report in August 2016, an innovative social messaging tool. U-Report is a digital platform used to reach and engage the community. It is built on the open source software RapidPro and launched with the aim to leverage the increasing availability of mobile and digital technology by providing information, monitoring and influencing behaviour and integrating the voices of communities for social change in development and humanitarian contexts.

Since March 2020, U-Report Myanmar has faced a number of challenges, which need to be addresses. First on March 6th, Facebook announced a change in its messaging policy, which has a significant impact on the way U Report operates. U report pushes out its weekly poll surveys to adolescents enrolled on U Report, but under the new FB policy, this will no longer be possible. FB allowed the system-initiated messaging to continue for 4 months (April to July) to respond to awareness raising on COVID-19, but this support has now been discontinued. As a result, U Report must now expand the platforms it operates from – including Viber and SMS messaging.

Second, U Report has faced the challenge of social distancing messages put in place to prevent the spread of the COVID-19 pandemic. This has impacted the ability of the U Report platform to recruit more U Reporters through face to face recruitment events at schools and universities. To counter this, U Report must explore more creative campaigns and content on its social media platforms – to recruit new U Reporters.

UNICEF Myanmar would like to hire a National Youth engagement Assistant, aged 19 to 26 years, to support the expansion of U Report to Viber, SMS, and other social media platforms; and to develop creative ways to recruit more U Reporters through social media, in place of face to face events.

Objectives of the consultancy:

In close collaboration with the U-Report Task Force and UNICEF Program Sections, and under the supervision of the Communication Officer, the national assistant will:

-Support the roll out of new messaging channel (Viber) for U-Report.

-Promote the engagement of young people in the fight of COVID-19 by working together with UNICEF programme sections.

-Develop the forward content plan to address the impact of Facebook Messenger policy change.

-Support UNICEF Myanmar’s Accountability to Affected Population Framework programme in Kachin and Shan – LIFT and SHIFT by PME section

-Mobilize young people and coordinate between APC, Emergency and Health Section to conduct awareness raising training on Air Pollution Reduction project

-Support the work with the National Youth Affairs Committees of Tanintharyi and Mon State to collect the views of adolescents and young people and given as inputs for State and Region Youth Development Plans.

-Facilitate the briefing session of U-Report Myanmar for newly elected MPs- online/offline

Geographic Area:

The consultant will be based in Yangon and in country travel to Naypyi Taw, Kachin, Shan, Chin, Naga, Mon, Tanintharyi, Mandalay involved.

Duration:

The consultancy work is planned for 11 months and must be full-time with regular office hour. 1st October 2020 to 1st September 2021

Description of Assignment:

Tasks 1:

1. Support the roll out of new messaging channel for U-Report Myanmar

2. Set up U-Report Myanmar Viber Channel

3. Coordinate with both Global and Myanmar Viber team for technical smoothness of the channel and to produce promotion plan
4. Work with U-Report Myanmar Task Force and Viber Team to launch localized Sticker Pack

Deliverables 1:

1. U-Report Myanmar Viber channel run successfully
2. Viber promotion plan is in place to be implemented
3. U-Report Myanmar Sticker Pack is launched successfully

Tasks 2:

2. Support U-Report programme in the fight of COVID-19

3. Disseminate MOHS, UNICEF and WHO approved COVID-19 information to young people using chatbots, poll questions and other media

4. Promote the engagement with young people (especially young people from IDP camps) in the fight of COVID-19
5. Prepare and share COVID-19 assessment poll reports to UNICEF COVID Taskforce
6. Join global calls and webinars to cooperate with U-Report global strategy
7. Work with C4D and programme teams to produce effective RCCE materials and to assess rapid needs, knowledge and behaviour (eg-working with Education section on ECCD, Child Help Line with Child Protection Section

Deliverables 2:

1. Information about COVID-19 is disseminated to young people through chatbots, poll questions and other types of media
2. Young people are mobilised into the fight of COVID-19
3. COVID-19 assessment poll reports are prepared and shared with UNICEF COVID Taskforce
4. Global calls and webinars are attended
5. The cooperation between C4D, programme teams and U-Report taskforce is implemented

Tasks 3:

3. Assist in the content plan to address the Facebook policy change for messaging

4. Coordinate the close communication with U-Report global coordinator on updates of messaging policy

5. Work with U-Report taskforce to produce content required for FB policy change
6. Create social media advertisements (Facebook, Instagram, Viber etc) to support the online recruitments and to maintain poll response rate
7. Mobilise online/offline campaigns to increase awareness of user initiated messaging policy and motivate young people to keep responding the poll questions

Deliverables 3:

1. Close communication between U-Report global and U-Report Myanmar is established
2. Content Forward plan to respond FB policy change is produced
3. Social media advertisements are created for appropriate audience
4. Online/offline campaigns are mobilised

Tasks 4:

D. Support Unicef Myanmar's projects- Accountability to Affected Population Framework Programme (Lift and Shift) in Kachin and Shan and Air Pollution Reducation project in Chin , Naga and Shan South

For Lift and Shift project-

1. Rapid Pro technical support for PME section to implement the LIFT and SHIFT program
2. Coordinate PME and U-Report Taskforce to drive an active community engagement of the programme and awareness on the importance of feedback
3. Develop new and specific flows in Rapid Pro for registration of beneficiaries and sending poll questions to them
4. Prepare Data from polls in EXCEL and provide the feedback to PME Section

For Air Pollution Reduction project-

5. Arrange meetings with NGOs and organizations working on air pollution and climate change
6. Mobilize U-Reporters and young people to join the awareness training on air pollution and facilitate the training
7. Coordinate with Field Offices, Govt Depts and support community engagement activities at field level.

Deliverables 4:

1. Required technical support is provided to PME
2. Support PME in active community engagement and help raise awareness of the importance of feedback through agreed channels
3. New registration flow is created, and Messages sent to beneficiaries through Rapid Pro
4. At the end of polls, Data prepared in EXCEL and shared with PME
5. Meetings organized online or offline
6. Young people are mobilized and actively participate in awareness raising training
7. Community engagement activities by young people are well organized

Tasks 5:

E. Support U- Report Myanmar work with sub-national governments, MPs, FOs and influencers

1. Organize workshops online/ offline with Youth Affairs Committee from Tanintharyi Region and Mon State
2. Support in organizing debriefing sessions at Kachin and Northern Shan
3. Support and facilitate in briefing session of U-Report to newly elected MPs

Deliverables 5:

1. Workshops organized and U-Report helps gathering voices of youth in those Regions to support State and Region Youth Development Work Plan
2. Debriefing sessions of findings from IDP camps are supported
3. Briefing sessions are facilitated for newly elected MPs

To qualify as an advocate for every child you will have…

Qualifications and specialized knowledge/ experience required for the assignment:

The applicant must be aged between 19 and 26 years at the time of applying.

Education

A first university degree is required.

Work Experience

At least two years of relevant experience in working with young people

Community mobilization, coordination and facilitation experience

Planning , Organizing and facilitation of workshops and meetings

Knowledge of U-Report, Youth Policy and youth networks and organizations

Language Proficiency

Fluency in Myanmar is required (oral and written)

Knowledge of English language(s) is required

Other skills

Software engineering, familiarity with messaging software or experience in creating chat bot would be an asset.

Operational experience for Rapid Pro is an asset

Communication tactics for virtual age (Facebook, Viber, Youtube, Tik Tok, Zoom Meetings , etc) is a must

Skilful in Facebook marketing strategies and handling Facebook Developer Application

Google analytics knowledge for website is required

Focus group discussion moderation and note taking skills will be an asset

Microsoft Window Applications (Doc, Powerpoint, Excel, etc)

Knowledge of Email, Internet, Office Appliances (Scanner, Copier)

Detail Terms of Reference can be accessed here;

2020 07 16-final TOR U-Report youth engagement assistant 2020-2021-FY.docx

The Expression of Interest form to complete and include in the application is as follows;

Expression of Interest-youth engagement assistant for U-ReportMyanmar.doc

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

View our competency framework at

http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

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Added 3 years ago - Updated 2 years ago - Source: unicef.org