National Protocol& Liaison Officer
Coordinate and handle all protocol matters for IOM Offices in Cairo, Egypt.
Overview
Coordinate and handle all protocol matters for IOM Offices in Cairo, Egypt.
You have:
- Completed Master’s Degree in Business Administration, Law and/or International Relations or other related fields.
- University Degree in Business Administration, Law and/or International Relations with two years of relevant professional experience.
- Knowledge of protocol in a governmental or international organization including experience of working with the United Nations System.
- Experience in, and knowledge of accepted norms, rules and customs of international diplomatic protocol, including practices developed within the United Nations System or similar international organization.
- Knowledge of administrative procedures and practices of international organizations and the United Nations System.
- Fluency in both spoken English and Arabic is required.
Contract
This is a NO-A contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 1 years of experience, depending on education. More about NO-A contracts.
The International Organization for Migration (IOM) is committed to the principle that humane and orderly migration benefits migrants and society. As the leading international organization for migration, IOM acts with its partners in the international community to assist in meeting the growing operational challenges of migration management; advance understanding of migration issues; encourage social and economic development through migration, and uphold the human dignity and well-being of migrants.
Under the overall supervision of the Regional Director and the direct supervision of the Chief of Mission of the Egypt Country Office, the incumbent will be responsible for coordinating, liaising, and handling all protocol matters for IOM Offices based in Cairo, Egypt.
Qualifications
Education:
- Completed Master’s Degree in Business Administration, Law and/or International Relations or other related fields, or;
- University Degree in Business Administration, Law and/or International Relations with two years of relevant professional experience.
Experience:
- Knowledge of protocol in a governmental or international organization including experience of working with the United Nations System.
- Experience in, and knowledge of accepted norms, rules and customs of international diplomatic protocol, including practices developed within the United Nations System or similar international organization.
- Knowledge of administrative procedures and practices of international organizations and the United Nations System.
- Experience in applying various administrative rules and regulations in work situations.
- Demonstrated conceptual, analytical and evaluative experience in conducting independent research and analysis.
- Ability to identify issues, formulate opinions, make conclusions and recommendations.
- Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions;
Languages:
Fluency in both spoken English and Arabic is required.
Responsibilities
- Perform protocol and logistics liaison function with United Nation Office in Egypt particularly the Host Country Unit as well as the Government of the Republic of Egypt as required by ensuring timely processing of IOM Office and staff requests.
- Coordinate with UNO and Government representatives to solve sensitive and complex protocol matters related to IOM staff based in Egypt.
- Keep abreast of daily press and maintain regular contact with the UN Host Country Unit and Government updated procedures and guidelines related to all Host Country protocols and other issues of interest for the IOM office.
- Ensure that information available to staff on immigration duty-free, and VAT exemptions is updated and conduct briefing to new staff members on the same including collection and distribution of related policies and guidelines.
- Submit the reimbursement requests for taxes to the tax authorities in Egypt for both offices: IOM Egypt and IOM RO Cairo. Facilitate accreditations as may be required for IOM officials based in Egypt.
- Process applications for re-entry permit and their subsequent extension on time as may be required.
- Process applications for notification of “first arrivals” for international staff and obtain their ID cards and all other residency related documents for the Country and Regional Offices international staff assigned to IOM Egypt and RO Cairo are timely processed.
- Closely coordinate with procurement and logistics units upon request by common services, to facilitate imports/exports as maybe necessary.
- Maintain an updated record of privileges and immunities offered by the Egyptian Government and advice the international staff, when appropriate. Track expiry dates of documents, visas and remind staff members to initiate timely action for processing renewals.
- Create, maintain and update documentation of international staff residency, privileges, import/export status of personal car and other commodities and all other related documents for easy reference.
- Maintain an up-to-date vehicle registration and issuance and or return of red number plates including database update.
- Review and clear draft correspondence, note verbal’s cover letters and reports prior to approval by management.
- Provide guidance on obtaining the e-visa to IOM staff travelling to Egypt.
- In close coordination with Host Country and Ministry of Foreign Affairs, assist IOM staff in obtaining referred visa prior to travelling to Egypt on official business.
- Provide guidance and information on UN reforms related matters particularly One-UN approach common services upon establishment of common back office.
- Be responsible for issuing and renewing UNLPs for the Country Office and Regional Office staff, and for handling all related matters in close coordination with the IOM UNLP Unit.
- Perform any other duties as may be assigned.
Potential interview questions
| Can you describe your experience with diplomatic protocol at international organizations? | This question assesses your understanding and familiarity with the necessary procedures and customs. | Discuss specific experiences, highlighting challenges and how you navigated them. |
| How do you handle sensitive information and maintain confidentiality in your work? | The interviewer wants to understand your approach to discretion and ethics. | Pro members can see the explanation. |
| Describe a time when you had to coordinate multiple stakeholders in a complex environment. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to keep up-to-date with changing regulations and protocols? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a challenging protocol issue you successfully navigated? | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your experience with handling immigration matters for international staff? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you approach training new staff on protocol matters? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when dealing with multiple urgent requests? | Pro members can see the explanation. | Pro members can see the explanation. |