National Project Personnel - Information Technology Specialist - Data Analyst

Provide IT support for data analysis and beneficiary management systems.

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FAO - Food and Agriculture Organization of the United Nations

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Application deadline 4 years ago: Friday 25 Mar 2022 at 22:59 UTC

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Overview

Provide IT support for data analysis and beneficiary management systems.

You have:

  • University degree in software engineering, computer science, or related fields with a solid foundation in application development
  • Experience working in an environment involving provision of remote technical assistance
  • Professional work experience in mobile VAS integrations and application development is an advantage
  • Experience on e-voucher programme
  • Minimum 3 years of professional and supervisory experience
  • Experience within the UN system is highly desirable
  • Working knowledge of English and limited knowledge of one of the other FAO languages (Arabic, Chinese, French, Russian, or Spanish) is required
  • Nationality of Mozambique

Organizational Setting

The crisis in northern Mozambique has rapidly deteriorated because of conflict, insecurity and violence in Cabo Delgado, leading to significant displacement, disruption of livelihoods and lack of access to basic services. It is within this context that the Food and Agriculture Organization of the United Nations (FAO) has launched the 2021 - 23 Agricultural Livelihoods Response Plan for northern Mozambique. Support provided to the IDPs and host communities will ensure they resume local crop production, fishing and livestock rearing activities while sustainably managing the soil, forest and fish resources. The Agriculture Livelihoods Response will further ensure that humanitarian interventions are appropriately linked to medium and longer-term actions that embraces both market-oriented and ecosystem-based approaches. Projects developed under the Agriculture Livelihoods Response Plan will contribute towards enhanced food and nutrition security of the populations, while laying the foundation to build resilient livelihoods against future climatic shocks and stressors.

Reporting Lines

Information Technology Specialist, Data Analyst is located in the FAO Mozambique, Pemba office covering the northern part of the country, under the overall supervision of the FAOR and direct Supervision of the Head of Office.

Technical Focus

Support end users in the beneficiary management system and other systems as may be introduced from time to time by FAO Mozambique in its day to day operations, and specifically on systems as well as support in Data Analysis.

Tasks and responsibilities

  • Provide support to the Monitoring, Evaluation and Learning (MEAL) team to collect and analyse baseline and secondary data to enable comparisons and triangulation.
  • Conduct quantitative and qualitative data analysis, collation, and validation together with the MEAL, Programmes and Technical Teams;
  • Support the MEAL team in Northern Mozambique in conduct additional semi-structured interviews with key informants in order to dig for specific issues, as needed;
  • Contribute to the programming and utilization of digital data collection tools and open sources (in particular Kobo toolbox and other ODK);
  • Help draft and review monitoring reports and visual products (e.g. dashboards), using standard templates;
  • Communicate results and reports to FAO Mozambique Management, including sharing with the Sub-Regional Office for Southern Africa and the Regional Office for Africa;
  • In the case of e-Vouchers implementation, provide software application support as well as resolve issues that might arise as reported by the users that utilize these applications on a case by case basis, and escalate to the relevant development team.
  • Provide remote and in person technical support to Implementing Partners agro dealers, when they encounter challenges while using the system during projects implementation;
  • Provide technical support to FAO Mozambique staff and partners as they utilize the system and associated applications;
  • Configure mobile phones for data collection with ODK or KOBO before the commencement of implementations;
  • Contribute to the configuration of ODK/KOBO server forms with relevant data collection tools and project data;
  • Conduct trainings for Implementing Partner data clerks that utilize FAO Mozambique Tools for beneficiary registrations when required;
  • Conduct trainings for FAO Mozambique emergency staff utilizing FAO Mozambique tools during project implementation;
  • Support the preparation of documents, presentations and videos to complement trainings and ease on boarding of new system users (both for Implementing Partners and for FAO Mozambique Staff);
  • Contribute to the development of reports (situation reports, bulletins) with data and information;
  • Carry out other relevant duties within his/her technical competence as requested by the FAO Representative.
  • In Consultation with the Head of Office, Pemba, provide support to the Monitoring, Evaluation and Learning (MEAL) team to collect and analyse baseline and secondary data to enable comparisons and triangulation.
  • Collaborate programmes and technical teams in support of the delivery of the 2021 – 2023 Northern Mozambique Crisis Agriculture Livelihoods Response Plan.
  • Provide software application support as well as resolve issues that might arise as reported by the users that utilize these applications on a case by case basis, and escalate to the relevant development team

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

  • University degree in software engineering, computer science or related fields with solid foundation in application development
  • Experience working in an environment involving provision of remote technical assistance
  • Professional work experience in mobile VAS integrations and application development is an advantage.
  • Experience on e-voucher programme.
  • Minimum 3 years of professional and supervisory experience
  • Experience within the UN system is highly desirable;
  • Working knowledge of English and limited knowledge of one the other FAO languages (Arabic, Chinese, French, Russian, or Spanish) is required
  • Nationality of Mozambique.

FAO Core Competencies

  • Results Focus
  • Teamwork
  • Communication
  • Building Effective Relationships
  • Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

  • Work experience in more than one location or area of work, particularly in field positions is desirable;
  • Understanding of FAO policies and programmes is considered a strong asset;
  • Extent and relevance of experience in supporting, advising and guiding the implementation of complex, logistical operations;
  • Extent of experience in formulation, implementation and monitoring of logistical operations;
  • Ability to develop plans for the implementation and coordination of project operations in developing countries, in partnership with UN agencies and other concerned actors;
  • Familiarity with UN administrative, operational and financial procedures is an asset.

ADDITIONAL INFORMATION

  • FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing)
  • Incomplete applications will not be considered. If you need help please contact: [email protected]
  • Applications received after the closing date will not be accepted
  • Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/
  • For additional employment opportunities visit the FAO employment website: http://www.fao.org/employment/home/en/
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required. Vaccination status will be verified as part of the medical clearance process.

Potential interview questions

Can you describe your experience with data analysis tools and how you have used them in your previous roles? The interviewer wants to assess your familiarity with data analysis tools and your practical experience utilizing them. Discuss specific tools you have used, the context in which you applied them, and the outcomes of your analyses.
How have you approached troubleshooting software application issues in the past? The interviewer is interested in your problem-solving skills and technical support experience. Pro members can see the explanation.
What strategies do you use to train staff or partners on new technology systems? Pro members can see the explanation. Pro members can see the explanation.
Added 4 years ago - Updated 1 year ago - Source: fao.org