National Operations Assistant

Provide operational support for projects to ensure compliance with FAO rules and procedures.

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FAO - Food and Agriculture Organization of the United Nations

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Application deadline 7 months ago: Tuesday 2 Dec 2025 at 22:59 UTC

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Overview

Provide operational support for projects to ensure compliance with FAO rules and procedures.

You have:

  • Bachelor’s degree (or equivalent) in finance, accounting, business administration or related field is required.
  • Minimum 3 years of relevant experience in financial and operational support.
  • Working knowledge of English and Vietnamese.
  • National of Viet Nam or resident of the country with valid work permit.

Organizational Setting

The Food and Agriculture Organization (FAO) is a specialized agency of the United Nations that leads international efforts to defeat hunger. FAO's goal is to achieve food security for all and ensure that people have regular access to enough high-quality food to lead active, healthy lives. With 195 members - 194 countries and the European Union, FAO works in over 130 countries worldwide and has started working in Viet Nam since 1978 with its Representation (Country Office) opened in Ha Noi.

FAO Vietnam is looking for a qualified Operations Assistant to provide the support for the operations aspects of the projects following the detailed tasks and responsibilities as below.

Reporting Lines

The National Operations Assistant will work under the overall guidance of the FAO Representative in Viet Nam and the direct supervision of the Assistant FAO Representative (Programme).

Technical Focus

The National Operations Assistant will provide comprehensive operational support to FAO Viet Nam projects, ensuring compliance with FAO rules and procedures in areas such as procurement, recruitment, travel, event organization, and contract management.

Tasks and responsibilities

• Prepare Letter of Agreements (LOA) and contracts according to FAO’s requirements and procedures, and monitor their implementation; • Assist in the processes for procurement of project goods and services, and follow up on Purchase Orders (POs) related deliveries and payment; • Assist in recruiting international/national affiliate workforce as required; • Provide inputs to the project work plans, budget and other reporting requirements; • Maintain relevant project monitoring tables (project HR, travel, procurement, asset); • Draft correspondence and other documents as required; • Process Travel Authorization, TEC and logistic arrangement (flight, accommodation, etc.) for duty travels and missions; • Provide operational supports to organizing events and field activities; • Undertake field missions and participate in events as required. • Perform other duties as required.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• Bachelor’s degree (or equivalent) in finance, accounting, business administration or related field is required. • Minimum 3 years of relevant experience in financial and operational support. • Working knowledge of English and Vietnamese. • National of Viet Nam or resident of the country with valid work permit.

FAO Core Competencies

• Results Focus • Teamwork • Communication • Building Effective Relationships • Knowledge Sharing and Continuous Improvement

Selection Criteria

• Familiarity with FAO procedures and UN cost norms is an advantage.

Potential interview questions

Describe a situation where you had to manage multiple operational tasks simultaneously. How did you handle it? This question evaluates your multitasking skills in an operational context. Provide a specific example, outlining the steps you took to prioritize and manage your tasks.
How do you ensure compliance with organizational policies when processing contracts and agreements? The interviewer wants to assess your attention to detail and knowledge of compliance. Pro members can see the explanation.
Can you provide an example of a successful procurement process you led? What were the challenges and outcomes? Pro members can see the explanation. Pro members can see the explanation.
How do you maintain effective communication with team members and stakeholders in event planning? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you had to adapt to a significant change within a project. How did you cope? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to monitor and track project progress and resources effectively? Pro members can see the explanation. Pro members can see the explanation.
How would you approach recruiting candidates for difficult-to-fill positions within a project? Pro members can see the explanation. Pro members can see the explanation.
What do you consider as critical when organizing events within the project framework? Pro members can see the explanation. Pro members can see the explanation.
Added 8 months ago - Updated 7 months ago - Source: fao.org