National Intern for Information, Communication, Technology (ICT) section, UNICEF Cambodia (Open to Cambodian nationals ONLY)

Contract

This is a Internship contract. It usually requires 0 years of experience, depending on education. More about Internship contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

For every child, protection

UNICEF started operation in Cambodia in 1952 and opened first country office in 1973 in Phnom Penh. More information on what we do in Cambodia is available at https://www.unicef.org/cambodia/.

How can you make a difference?

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias, or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic, and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education, and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. Therefore, the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Key roles and responsibilities:

The intern will work under the direct supervision of ICT Officer to undertake the following tasks:

• Providing first-level ICT support that includes receiving, processing, and logging service requests.
• Providing support in ICT network infrastructure, audio/video conferencing equipment as and when requested.
• Maintaining and updating files/forms (electronic and paper).
• Maintaining ICT inventory, manuals, and other documentation.
• Technical support to the office ICT initiatives, i.e. meeting room upgrade, Zoom/Teams audio/video conference, software/application development/updates and Common Services etc.
• Perform other tasks assigned by the supervisor (ICT Officer).

To qualify as an advocate for every child you will have…

• Student who graduated from bachelor’s degree or in final year of bachelor’s degree or is currently pursuing master’s degree in computer science, Information Management Systems, and any other relevant field
• Strong interest in computer science, data management, user support particularly networking and information cyber security
• Use of computer software for Office365, Zoom/Teams conference, Microsoft SharePoint, and presentation such as Ms. Excel
• Good proficiency in English and Excellence in Khmer language
• Possess good communication skills and solid analytical skills- strong commitment and passion for UNICEF’s mission.

The intern should be:

• Familiar with Microsoft Office (Power Point, Word, Excel etc…), Cloud Base Service, and Windows 10/11.
• Knowledge and experience with PowerApps, Form, SharePoint Online and Mac operating Systems is an asset.
• Network, hardware, and software troubleshooting skills.
• Familiar with software development and programming would be an asset
• Good communication skills and ability to work effectively in a multicultural environment.
• Positive attitude towards learning and sharing.

Availability:

• Desired role period 6 months, Mon - Fri (full time – 5 days per week)

Conditions of the Internship:

National interns who are not in receipt of financial support from any sources will be provided by UNICEF with a USD 300 stipend per month during the internship and one-time reimbursement of other costs (insurance) up to USD 100.

UNICEF will cover the cost for field trips if such are needed in the course of the assignment and provide a laptop and access to telephone, printer, and other necessary equipment required for the assignment.

Please find attach the term of reference for this assignment here ToR_National_Intern_ICT 2023 - TMS.pdf

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS) and competency proficiency in (1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.