National Information Technology (IT) Consultant for development of computerized maintenance management system (CMMS), Freetown, Sierra Leone, 7 Months

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UNICEF - United Nations Children's Fund

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Application deadline 2 years ago: Sunday 12 Sep 2021 at 23:55 UTC

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Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a innovation.

Please visit UNICEF Sierra Leone website here: www.unicef.org/sierraleone

How can you make a difference?

Medical equipment is the vital component in the hospital care delivery. With support from multiple donors, Ministry of Health and Sanitation (MoHS) procured and distributed across the country a number of expensive medical equipment for maternal, neonatal and child health care such as infant warmer, oxygen concentrator machines, respirators/ambu bags, infant incubators, monitors, infusion pumps, ventilators. However, return on investment for the equipment is not always optimal because of poor management and maintenance coupled with over-utilization and inappropriate use of these equipment.

Against this backdrop, the MoHS has requested UNICEF to provide support to establish the Computerized Maintenance Management System (CMMS) for medical devices in the district and referral hospitals. While the International Biomedical Engineer has worked on the concept and basic design of the CMMS, there is a need for information and technology (IT) specialist to support the software development and operationalization. This is a vital step to continue building the system to manage and maintain medical equipment in Sierra Leone, as part of both regular health system strengthening work and COVID-19 emergency response.

Objectives of the Assignment:

The purpose of the consultancy is to establish a functional Computerized Maintenance Management System (CMMS) for medical devices at hospitals to ensure and improve availability and performance of medical equipment and devices, at the least possible cost and with all safety considerations through proper maintenance and management. This is expected to contribute toward improving quality of hospital care delivery and ultimately reducing the mortality and morbidity of mothers, new-borns, and children.

Specific objectives include:

  • To develop a country specific CMMS software application (inventory of equipment, preventive maintenance, and repair and maintenance of non-functional medical equipment) and establish a network.
  • To develop capacity at the of the Maintenance Unit members, key health facility department heads, district health management teams (DHMTs) and MoHS central staff in the operation and use of the software application.

Scope of Work:

  • Consult and confirm with the relevant MoHS managers, UNICEF staff, and other stakeholders to define the needs for functionality and scope of the CMMS software application.
  • Review the existing third-party developed commercial software which was pilot tested in Sierra Leone and understand the customization requirements for the Work Order System, Scheduling, Inventory of equipment and Maintenance Human Resources, Monthly accomplishment reporting generation, display of Asset Registry, and performance indicator monitoring.
  • Design, develop and test a country-specific customized system software application based on the above by simplifying the existing commercial software application and adjusting some functions to the country needs.
  • Design a network for CMMS in the MoHS, district Hospitals, referral hospitals, and DHMTs; either cloud or internet based.
  • Develop list of hardware to establish the network and estimated cost.
  • Establish a network as per the above design.
  • Establish a system that manages the users and software, control the users’ accounts, system documentation and resolve technical issue at the MOHS level.
  • Develop capacity of the Maintenance Unit, key health facility department heads, DHMT, and MoHS in the operation and use of the software.
  • Liaise and link up with the MOHS ICT manager and related Directorates to establish interoperability with other systems.
  • Develop a brief user manual for CMMS software application, along with administration guidelines, including a clear documentation for all components of the system with full details of the hardware, software, operating procedures, upgrades/modifications procedures, and backup and data security policy.
  • Install and operationalize CMMS at all special care baby units (SCBUs) in the country.

Deliverables:

  • A customized CMMS software application.
  • Cost estimate for establishing the CCMS and the network along with the list of the hardware required for network development.
  • User manual for CCMS software application.
  • Training of biomedical technicians at the hospitals, DMOs and M&E officers at DHMTs, IT officers at Directorate of Policy Planning and Information (DPPI), and users at MOHS directorates / programmes on CMMS use.
  • Installation and operationalization of CMMS at all SCBUs in the country.

Please see attached ToR for detailed information. TOR HEALTH CMMS .pdf

To qualify as an advocate for every child you will have…

  • An advanced degree (Masters) in the relevant professional area, particularly the degree in IT is an advantage. *A first level university degree with an additional two years of experience may be accepted in lieu of the advanced university degree.
  • At least 2 years’ experience in IT system installation, maintenance, and software development.
  • A track record of achieving or contributing to tangible IT systems development.
  • Experience in hospital and public health setting.
  • Experience working in local hospitals as IT expert is an advantage.
  • Good English communication skills, both written and verbal.
  • Ability to develop software application.
  • Facilitation / training skills to carry out capacity building and transfer basic skills on IT to software users.
  • Coordination skills with the key health stakeholders.
  • Interpersonal skills to establish rapport with the local hospital technicians and staff, the key MoHS stakeholders, UNICEF, and other health partners.
  • Relevant knowledge of hospital and public health systems.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Consultants and Individual contractors are responsible for paying any taxes derived from the earnings received from UNICEF.

  • Application to include financial proposal that will detail your daily/monthly rate (in USD) to undertake the terms of reference.
  • Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

Added 2 years ago - Updated 2 years ago - Source: unicef.org

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