National Individual Contractors to serve as Case Manager for the multi-disciplinary ‘one-stop centers’ for child survivors from violence

Coordinate integrated responses for child survivors of violence

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UNICEF - United Nations Children's Fund

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Application deadline 4 years ago: Sunday 29 May 2022 at 21:55 UTC

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Overview

Coordinate integrated responses for child survivors of violence

You have:

  • Master’s degree in human rights, humanities, psychology, sociology.
  • Very good knowledge of the Albanian Child Protection Legislation/system.
  • Proven working experience in case management.
  • At least 5 years of practicing experience as a social worker/psychologist providing services to vulnerable children and sexual domestic violence.
  • Excellent organizational and time management skills.
  • Effective communication skills.
  • Knowledge of violence in close relationships and its consequences and experience of working with victims of violence and perpetrators.
  • An ability to handle stress and work in difficult and pressured situations.

Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Protection from violence!

The Ministry of Health and Social Protection is aiming to strengthen the prevention and response to child sexual violence, by modeling integrated and multi-disciplinary ‘one-stop’ services tailored to child survivors of sexual violence and other types of severe violence as well as developing referral, professional and case management procedures, and capacities for these cases.

The recently updated national legal framework and the ratified international conventions create the legal space for a holistic and multidisciplinary approach to child abuse and provide the legislative grounds for setting up a specialized interdisciplinary service where the intervention of the different agencies is coordinated around the child victim of sexual abuse or other severe forms of violence. Notably, the juvenile justice code aims to avoid the re-victimization of the child victim of sexual abuse, or any other type of abuse and it introduces the possibility for the court to accept the testimony of the child victim through audio-visual technologies, to avoid the presence of the child in the courtroom. The law on social care services introduces the opportunity to establish specialized social services, while the legislation on child protection recognized the multidisciplinary method of working for cases of children in situations of abuse, violence, neglect, and exploitation, including those children’s victims of sexual violence.

The Ministry of Health and Social Protection, acknowledging the gaps and the need to have such services tailored to children (victims of severe forms of violence) requested UNICEF’s support in the establishment of two such centers in Fieri and Shkodra Regional Hospitals. The centers (“One Stop Center” hereafter) will provide immediate integrated and multisectoral professional response 24/7.

Both “One-Stop Centres” embedded in the premises of Shkodra, and Fieri Regional Hospitals will start the gradual provision of services in accordance with the newly approved Model of Services and respective Standard Operating Procedures. Despite relying on the existing statutory workforce available in the hospitals (on call) the two centres must engage a dedicated professional that will be responsible for the case management, and for this reason, the Ministry of Health and Social Protection asked for UNICEF’s support with the recruitment of the two Case Managers for at least one year period.

How can you make a difference

The case manager is a permanent employee of the service.

The case manager covers the following non-exhaustive list of tasks:

  • Coordinates the case management procedures and relevant practice to be followed in the center for each case, based on the approved Standard Operating Procedures and respective working protocols.
  • Leads the needs assessment process for each of the children referred in the centers lead by the best interest of the child.
  • Makes sure that there is an ongoing information flow, crisis support and follow up with the child and caregiver
  • Facilitate multiple care aspects (case coordination, information sharing, etc)
  • Maintains the highest level of client confidentiality.
  • Completes and maintains file records as per standards and regulations.
  • Informs children and their non-abusive caregivers about the dynamics of sexual assault and abuse and all resources available.
  • In collaboration with State Social Services, Child Protection Units, National Agency for the protection of Children's rights and other relevant stakeholders ensures that the child is safe and is provided with timely, effective, efficient, equitable and child centered services through the multi sectoral coordination approach

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To qualify as an advocate for every child you will have…

Education:

  • Master’s degree in human rights, humanities, psychology, sociology.

Knowledge and Personal qualifications:

  • Have a strong child perspective and ability to communicate with children and adolescents and their caregivers.
  • Very good knowledge of the Albanian Child Protection Legislation/system
  • Proven working experience in case management
  • Excellent knowledge of case management principles
  • Previous experience with psychological aspects of care
  • Effective communication skills
  • Excellent organisational and time management skills
  • Problem solving skills and ability to multi-task
  • Compassionate with teamwork skills
  • Knowledge of violence in close relationships and its consequences and experience of working with victims of violence and perpetrators.
  • Experience of working with children who have been subjected to violence as an executive social secretary in the social child and youth care and / or in treatment work.
  • An ability to handle stress and work in difficult and pressured situations
  • At least 5 years of practicing experience as a social worker/psychologist providing services to vulnerable children and sexual domestic violence

What to submit

- updated CV

- monthly offer in ALL (inclusive of taxes)

If you have any question do not hesitate to contact Elvana Pernaska at epernaska@unicef.org

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. The candidate may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid).

Potential interview questions

Can you describe your experience with case management for children who have experienced trauma? This question aims to assess your direct experience and competence in dealing with sensitive cases involving children. Explain specific cases or situations where you successfully provided case management and the approaches you used.
How do you ensure effective communication with children and their caregivers in stressful situations? Interviewers want to understand your interpersonal skills and ability to empathize with clients. Pro members can see the explanation.
What strategies do you implement to manage multiple cases effectively? Pro members can see the explanation. Pro members can see the explanation.
How do you stay updated with the local laws and features of child protection? Pro members can see the explanation. Pro members can see the explanation.
Describe a time you faced a challenging situation in your work and how you handled it. Pro members can see the explanation. Pro members can see the explanation.
Added 4 years ago - Updated 1 year ago - Source: unicef.org