National Individual Contractor, Learning Support Officer for the Ukrainian Response (2 positions), Municipality of Citluk, Bosnia and Herzegovina, 2.5 months

This opening expired 3 months ago.

UNICEF - United Nations Children's Fund

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Application deadline 3 months ago: Friday 14 Oct 2022 at 21:55 UTC

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, education

Why working for UNICEF video

How can you make a difference?

Since the beginning of 2018 Bosnia and Herzegovina (BiH) has faced in increase influx of migrants, asylum seekers and refugees after previously popular migration routes to Western Europe through the Balkans shut down in 2017. The national system to protect unaccompanied and separated children (UASC) in BiH - from identification and registration, to referral and protective services – was initially overwhelmed, but the response is increasingly stable. Nevertheless, UASC and other children on the move are exposed to heightened protection risks, including incidences of (gender-based) violence, abuse, and exploitation (smuggling and human trafficking).

UNICEF's humanitarian response to children on the move transiting through/stranded in BiH takes a two-track approach:

(1) Immediate humanitarian assistance and protection to refugee and migrant children, especially UASC, working in close collaboration with government authorities at all levels, UN agencies and NGOs; and

(2) Strengthening child protection systems to provide better services to all vulnerable children in BiH through capacity building, policy reform and technical assistance.

In March 2022 first groups of refugees from Ukraine have started arriving to the country. Around 25,000 Ukrainian refugees have arrived in BiH since March, out of which half are children. As of the last week of May, there are around 35 families from Ukraine in BiH, counting around 120 members out of which more than half are children. Most of these families are in the municipality of Medjugorje and the Red Cross is coordinating the humanitarian efforts for this population, while UNICEF has supported the Red Cross in establishing a Child-Friendly Space. UNICEF in partnership with the local community and schools aims to ensure a safe space for learning for Ukrainian children within the community.

The individual contractors will be working within a learning facility/primary school in Hercegovina-Neretva Canton – municipality of Citluk (Medjugorje) and will be providing support to Ukrainian refugee children in learning. The candidate will be present in classrooms where children will be attending online school and ensure that children have technical support in accessing the online curricula. The selected candidate will support information sharing on the schedule of activities within the school and available formal and non-formal education opportunities and work closely with other organisations and ensure relevant information reaches partner organisations, schools, parents and children

Scope of Work:

The individual contractors are responsible for direct implementation of the learning support programme in the municipality of Citluk (Medjugorje) and responsible for the direct performance of the non-formal and formal education activities and learning support to refugee children. Learning activities will include All-Ukrainian online school where children can learn online following the Ukrainian curricula.

Description of activities:

  • Responsible for for implementing non-formal education activities and any other education activities, including support in online learning, within the project location.
  • Liaise daily with other partners, teachers and schools and provide learning and technical support to Ukrainian children within the school.
  • Work directly in the field with children, families, and other stakeholders of the project location he/she is responsible to provide information and advise beneficiaries on existing education services. Daily assist school staff and parents in exchange of information about children’s progress in school (formal or non-formal education).
  • Assist in the organization, implement and facilitate non-formal education activities and daily support children in the ongoing learning process.
  • Assist and help children and families in understanding what enrollment procedures into schools and/or into non-formal education activities, including online classes.
  • Facilitate, collect and report information regarding the overall situation of the refugee children and their families in the community, with specific attention paid to refugees in the municipality of Citluk.
  • High ability to adapt to flexible working hours.
  • Produce weekly, monthly and quarterly reports for internal use on the ongoing activities of the project (non-formal education and support in learning).
  • Protection is the purpose and intended outcome of humanitarian action and must be central to preparedness efforts, as part of immediate and life-saving activities, and throughout the duration of humanitarian response and beyond. UNICEF commits to design and implement a humanitarian response that helps keep people with vulnerabilities from harm, protect them from violence, coercion and abuse, reduce the threats they face, minimize their exposure to these and increase their capacity to cope.
  • Work closely with Child-friendly space staff and refer identified child protection concerns (exploitation, abuse, bullying, violence) to specialized services, including MHPSS.
  • Support Child-friendly space team when is required.
  • Inform the emergency and education sections about specific circumstances related to the situation in the field.

To qualify as an advocate for every child you will have

  • University degree in Education, Social Sciences, Public Policy, International Relations, Political Science, or other relevant disciplines with a strong research focus.
  • 1+ years of of experience in teaching, education or other relevant field.
  • Fluency in English and BCS (Bosnian/Croatian/Serbian) mandatory.
  • Ability to work in a challenging environment.
  • Strong ICT skills, including the use of Outlook, Word, Excel, PowerPoint.
  • Excellent interpersonal and communication skills, intercultural sensitivity.
  • Strong facilitation skills and ability to work independently and proactively.
  • Excellent attention to detail, organizational skills and discretion with confidential information.
  • Knowledge of Ukrainian/Russian language would be an asset (not mandatory).
  • Experience in working with within a humanitarian context or with refugees and other vulnerable populations would be an asset.
  • Knowledge of the education and child protection in a refugee host community context would be an asset.

For every Child, you demonstrate

UNICEF's values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks: Please submit your application along with financial offer for this consultancy stated in BAM or USD.

Only shortlisted candidates will be contacted and advanced to the next stage of the selection process.

For further details please contact Ms. Elizabeta Smailbegovic at

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract.

Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

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