National Individual Contractor – Child Protection Monitoring Officer, full-time, 11.5 months

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UNICEF - United Nations Children's Fund

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Application deadline 1 year ago: Friday 7 Oct 2022 at 21:55 UTC

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Protection

Why working for UNICEF video

How can you make a difference?

Since the beginning of 2018 Bosnia and Herzegovina (BiH) has faced in increase influx of migrants, asylum seekers and refugees after previously popular migration routes to Western Europe through the Balkans shut down in 2017. The national system to protect unaccompanied and separated children (UASC) in BiH - from identification and registration, to referral and protective services – was initially overwhelmed, but the response is increasingly stable. Nevertheless, UASC and other children on the move are exposed to heightened protection risks, including incidences of (gender-based) violence, abuse, and exploitation (smuggling and human trafficking).

UNICEF's humanitarian response to children on the move transiting through/stranded in BiH takes a two-track approach:

(1) Immediate humanitarian assistance and protection to refugee and migrant children, especially UASC, working in close collaboration with government authorities at all levels, UN agencies and NGOs; and

(2) Strengthening child protection systems to provide better services to all vulnerable children in BiH through capacity building, policy reform and technical assistance.

UNICEF's key child protection interventions include the following:

(a) Support the identification of UASC, appointment of legal guardianship, child protection case management and referral to relevant support services, including through the deployment of extra professionals to enhance access to child protection services.

(b) Provide 24/7 child protection presence at the TRCs including 24/7 onsite care and support services as well as referral to external support services.

(c) Operating of Child-Friendly Spaces (CFS) at the TRCs. CFS operate as multi-functional centres to prevent and respond to protection concerns and connect children and their families with a variety of humanitarian services. They provide children with opportunities to develop, play, learn, and strengthen their resilience, as well as access psychosocial support. CFS also offer a space for the identification, referral, and follow-up, and/or direct support of at-risk children.

(d) In partnership with Centres for Social Welfare and NGOs UNICEF aims to expand availability of quality mental health and psychosocial support to children on the move and their caregivers.

(e) Strengthen linkages with protection systems, and contribute to overall systems strengthening through capacity building, coordination, improving the legal/policy framework their resilience, as well as access psychosocial support. CFS also offer a space for the identification, referral, and follow-up, and/or direct support of at-risk children

Under the direct supervision of the Child Protection Specialist in Sarajevo, the Individual Contractor - Child Protection Monitoring Officer will support UNICEF in monitoring the protection situation of children on the move within and outside of reception facilities in Sarajevo Canton. The position operates independently on a day-to-day basis in TRC Usivak, and requires the ability to problem solve, work effectively with diverse stakeholders and advocate for children as new issues and needs arise. This includes working with key counterparts to quickly identify solutions as new protection issues arise, and practically applying the best interest of the child principle to a range of situations. Additional support to work in Tuzla or other locations may be required, depending on the refugee, migrant mixed migration flows and needs of children.

Scope of Work:

The specific tasks are as follows:

  • Support the monitoring of the child protection humanitarian response of UNICEF and partners in Sarajevo Canton, and provide recommendations for improvements/adjustments, ensuring children’s wellbeing and best interests and meet standards for health, hygiene and safety;
  • Closely cooperate and coordinate with respective Social Welfare Centers, SFA and other relevant government counterparts on child protection issues, strengthening integration of refugee, migrant children into protection systems;
  • Participate in child protection case management conferences and provide technical advice and support;
  • Contribute to coordination of child protection sector in Sarajevo Canton and other locations as requested;
  • Participate in relevant Camp Coordination Camp Management meetings in temporary reception centres in Sarajevo Canton as well as other meetings as required;
  • Support the writing of weekly and monthly inter-agency Situation Reports and quarterly UNICEF reports; contribute to Human Interest Stories, donor and other reports;
  • Support the collection, consolidation and analysis of child protection relevant data and information;
  • Monitor and report child protection concerns/incidences within (and outside of reception facilities if needed);
  • Promote child safeguarding in TRCs through awareness, capacity building on safeguarding.
  • Carry out other relevant tasks as required.

While carrying out above tasks, it is expected that the Individual Contractor - Child Protection Monitoring Officer will apply the “do no harm” approach in order to ensure that child rights monitoring and protection activities do not put children at risk and ensure high standards in humanitarian practice, with special focus on cultural sensitivity and non-discrimination.

While UNICEF has a 40 hours working week with regular working hours from 8:00-17:00 hours, flexible working hours are required for this position, including occasionally shifts in the evenings and at weekends. The weekly working schedule will be agreed with the supervisor ahead of time.

The position is primarily field based, however occasionally also requires presence in UNICEF’s office in Sarajevo or other locations. UNICEF will provide a laptop, mobile phone and support for fuel in case of self-driving related to the function.

To qualify as an advocate for every child you will have:

  • Bachelor’s degree in human rights, psychology, sociology, international law or other social science field. Master’s degree is an asset.
  • Two years of relevant work experience such as working with vulnerable groups of children, in child protection or in an emergency/humanitarian situation.
  • Knowledge of English and BHS language required, fluency/working knowledge in any of the languages commonly spoken by refugees and migrants (Arabic, Farsi, Pashtu, Kirundi, French and/or Urdu) an asset.
  • Ability to work independently, with minimum supervision and as part of a team.
  • Demonstrated ability to work in a multi-cultural environment and establish harmonious and effective working relationships.
  • Strong writing and communication skills required.
  • Knowledge of child protection, social welfare, and/or previous experience with UNICEF.
  • Ability to analyze documents, gather information from key stakeholders and synthesize into succinct format.
  • Knowledge of international principles and legal instruments related to child protection, refugee, migrants.

For every Child, you demonstrate:

UNICEF's values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract.

Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

Remarks: Please submit your application along with financial offer for this consultancy stated in BAM or USD.

Only shortlisted candidates will be contacted and advanced to the next stage of the selection process.

For further details please contact Ms. Elizabeta Smailbegovic at

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