National Individual Consultant: Digital Communications and Data Visualization Consultant, Dar es salaam, Tanzania, 11.5 Months

Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child,a voice

UNICEF is seeking a consultant to develop innovative solutions based on existing SMS powered solutions using Rapid Pro. The consultant will provide support in programming weekly polls and sharing the data in the Tanzania Country Office. Working with the innovation unit, partners and young people the consultant will build custom solutions, as well as conduct visualization and data analysis from data generated through RapidPro applications as well as required by relevant UNICEF Sections. The consultant may also conduct trainings and work with young people implementing technology solutions to further enhance their products

The core of RapidPro service is a highly capable platform that allows the creation of sophisticated interactions using an intuitive user interface. It will provide all the functionality required to implement 90% of interventions without any development by software engineers. Instead, it will be configurable for a wide set of use cases. It shall also be flexible enough to further incorporate new and additional features (such as multi-channel or multi-language support, etc.) directly into the system to avoid the branching off different use cases from the core service.

RapidPro allows UNICEF project managers to immediately set-up and customize the communication platform according to the specific needs and requirements of their program. With RapidPro, project managers can build their own SMS-based workflows via an easy-to-use web-based interface. With this same functionality, users can create polls and campaigns on an administrative dashboard and prepare customizable front-end websites for aggregated data reports and mapping of poll results without in-depth programming knowledge.

How can you make a difference?

1. Provide technical support in programing ongoing initiatives using RapidPro (U-Report, Oky and other relevant initiatives).
   • Manage UNICEF Tanzania RapidPro instance, including: Regular maintenance of flows, channel metrics, groups and contacts; Spot-checks to unstructured messages received; Ensure functionality of CasePro and other U-Report Sites;
   • Develop and pre-test SMS and Instant messaging content on RapidPro for U-Report, Oky and other relevant initiatives
   • Schedule and manage polling questions / chatbot in coordination with the steering committee members and other related sections.
   • Manage U-Report Poll Calendar (align with global advocacy dates and campaigns)
   • Provide training and technical support to partners, young people and relevant stakeholders as needed
2. Provide support to data analysis activities and build data visualization products related to RapidPro, U-Report, Oky or other relevant initiatives.
   • Consult with relevant stakeholders for inputs on data analysis requirements;
   • Develop and maintain data dashboards as per implemented activities;
   • Create static documentation such as presentations, infographics or others from existing data and dashboards
3. Create and maintain a repository of all relevant documentation on processes, development and products resulting from the implementation of ToR activities;
   • Maintain all relevant programme documentation updated and available at a designated shared online repository
   • Create aggregated results document for information dissemination (Yearbook)
4. Provide support for data analysis, data visualization products and documentation on product development
   • Consult with relevant stakeholders for inputs on data analysis requirements;
   • Develop and maintain data dashboards as per implemented activities;
   • Create documentation such as presentations or infographics from existing data and dashboards;
   • Maintain all relevant programme documentation updated and available at a designated shared online repository
   • Create aggregated results document for information dissemination on a semi-Annual basis
5. Provide support to Innovation Unit and broader UNICEF Tanzania for additional tech4development, data and communications related products
   • Support and provide recommendations regarding new products, namely in high level and detailed product requirements;
   • Support and provide recommendations that impact sustainability of current solutions, such as servers, vendors or other required specifications;
   • Identify and share promising T4D innovations with the team and broader office as required;
   • Contribute to proof-of-concept prototyping

Deliverables (Duration)****Detailed breakdown of deliverable and time Date Amount in TZSPayment 1

(10 days

Inception Report and Consultancy workplan12th August10%Payment 2

(90 days

U-Report dashboard screenshots;

• Quarterly progress report, highlighting achievements, bottlenecks and recommendations

1st November22.5%Payment 3

(90 days)

U-Report dashboard screenshots;

• Quarterly progress report, highlighting achievements, bottlenecks and recommendations

-U-Report Year book

1st February22.5%Payment 4

(90 days)

U-Report dashboard screenshots;

• Quarterly progress report, highlighting achievements, bottlenecks and recommendations

1st May22.5%Payment 5

(90 Days)

U-Report dashboard screenshots;

• Quarterly progress report, highlighting achievements, bottlenecks and recommendations

15th July22.5%

To qualify as an advocate for every child you will have…

• University degree in computer science, electrical engineering, statistics, mathematics, or equivalent experience
• Three years of relevant professional work experience in software development and working knowledge of RapidPro.
• Experience in Linux command line and server management.
• Applied data science expertise in data visualization and building dashboards
• Experience in at least one modern object-oriented programming language, especially Python
• Experience with mobile technologies, REST APIs and database management systems, especially PostgreSQL and MySQL
• Familiarity with Javascript (ES6+), Typerscript, HTML, CSS

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

Core Competencies

• Demonstrates Self Awareness and Ethical Awareness

• Works Collaboratively with others

• Builds and Maintains Partnerships

• Innovates and Embraces Change

• Thinks and Acts Strategically

• Drives to achieve impactful results

• Manages ambiguity and complexity

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Assignment Location: Dar es salaam

Medivac Clause: Consultant will be required to sign the Health statement for consultants /Individual contractor prior to taking up the assignment, and to document that they have appropriate health insurance, including Medical Evacuation.

Contracts terms

• Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
• Under the consultancy agreements, a month is defined as 21 working days, and fees are prorated accordingly. Consultants are not paid for weekends or public holidays.
• Consultants are not entitled to payment of overtime.
• No contract may commence unless the contract is signed by both UNICEF and the consultant or Contractor

Evaluations :The applicant should submit both technical and financial proposal which clearly stipulate how the work will be conducted. The Financial Proposal should include all costs of this assignment including fee, travel costs, accommodation as UNICEF will not pay any DSA.

Proposals will be both technically and financially evaluated. The technical part will carry a weight of 70%, in which the consultant will put clear his/her technical approach to ensure quality attainment of each deliverable and the consultancy in totality. The financial part will carry 30% showing the proposed budget breakdown of consultancy cost for each deliverable and eventual total consultancy cost.

Nature of Penalty Clause in Contract

If the reports and documents are not submitted according to the deliverables and timeframe stated in this TOR, payments may be withheld.

UNICEF reserves the right to withhold all or a portion of payment if performance is unsatisfactory, if work/outputs is incomplete, not delivered or for failure to meet deadlines as per agreed work schedule.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. The candidate may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid).