National Consultant (Website Developer/Web Designer

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UNDP - United Nations Development Programme

Open positions at UNDP

Kabul (Afghanistan)

Consultant Leadership

Application deadline 3 years ago: Sunday 21 Feb 2021 at 23:59 UTC

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Details

Background

UNDP Global Mission Statement:

The United Nations Development Programmed (UNDP) is the UN’s global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. UNDP is on the ground in 166 countries, working with national counterparts on their own solutions to global and national development challenges.

UNDP Afghanistan Mission Statement:

UNDP supports stabilization, State-building, governance and development priorities in Afghanistan. UNDP support, in partnership with the Government of the Islamic Republic of Afghanistan (GIROA), the United Nations system, the donor community and other development stakeholders, has contributed to institutional development efforts leading to positive impact on the lives of Afghan citizens. Over the years UNDP support has spanned such milestone efforts as the adoption of the Constitution; Presidential, Parliamentary and Provincial Council elections; institutional development through capacity-building to the legislative, the judicial and executive arms of the State, Ministries, Government agencies and commissions at the national and sub-national levels. UNDP has played a leading role in the management of the Law and Order Trust Fund for Afghanistan (LOTFA), which supports the entire justice sector including access to justice and human rights. Major demobilization, disarmament and rehabilitation and area-based livelihoods and reconstruction programmed have taken place nationwide. UNDP Programmes in Afghanistan have benefited from the very active support of donors. UNDP Afghanistan is committed to the highest standards of transparency and accountability and works in close coordination with the UN system to maximize the impact of its development efforts on the ground.

Organizational Context:

UNDP is committed to augmenting the capacity of the GIROA to administer Rule of Law and improve human rights and justice service-delivery for all Afghan citizens. As the lead advocate of human rights in the country, Independent Human Rights Commission (AIHRC) is mandated to monitor and advocate for the strengthening of human rights in the country, and it remains critical to support the AIHCR to ensure human rights and women rights are at the center of agenda for Afghanistan. This is even more important especially at this juncture where the intra-Afghan peace process is moving forward and the prospect for peace is a lot more realistic than ever. It is vital to ensure human rights and women rights are at the center of peace process agenda, and Afghanistan’s gains in human rights are not compromised over negotiations table.

In this context, Afghanistan Independent Human Rights Commission (AIHRC) has requested for UNDP’s support to design a new interactive website for the commission to enable the commission to engage with the public more effectively and efficiently and make it easier for the public to access the commission and report human rights issues easily. The Commission’s website is one of the primary tools of the commission for public communication and public engagement, as well as the main database for the commission’s reports, activities and latest news.

Brief Introduction of AIHRC:

The AIHRC is a national human rights institution mandated to protection, monitoring and promotion of human rights. This Institution was established based on the Bone Agreement and Presidential Decree, and pursuant to Article 58 of the Afghan Constitution, it found a legal base to monitor the observance of human rights as well as to protect and promote human rights in the country. Aerticle 58 of the Constitution states “To monitor respect for human rights in Afghanistan as well as to foster and protect it, the state shall establish the Independent Human Rights Commission of Afghanistan. Every individual shall complain to this Commission about the violation of personal human rights. The Commission shall refer human rights violations of individuals to legal authorities and assist them in defense of their rights. Organization and method of operation of the Commission shall be regulated by law.”

The structure, duties and mandates of the AIHRC have also been defined in a special law. The AIHRC has a board of leadership composed of 9 Commissioners that are determined by the President for a period of five years. The AIHRC’s Chairperson is a member of the Commission that is appointed by the President. Deputy Chairperson of the AIHRC is elected from among the members of the AIHRC.

The Secretariat of the AIHRC is headed by the Executive Director of the Commission. All the administrative and executive activities of the Commission are regulated by the Executive Director. There are several program units in the structure of the AIHRC to carry out the activities of the Commission.

These Units are as follows:

Human Rights Education; Monitoring and Investigation of Human Rights Violations; Police Ombudsmen; Women’s Rights Unit; Children’s Rights Unit; Persons with Disability Rights Unit; Transitional Justice Unit; Monitoring, Evaluation and Reporting Unit; Research and Investigation Unit; Special Monitoring Unit (monitoring the observance of international humanitarian law during armed conflicts); and Publications and Communications Unit.

The programs and activities of the AIHRC are carried out by a Central Office in Kabul, eight regional offices and six provincial offices across the country. Each of the Regional Office covers several provinces and provincial offices also work in the same province. These offices are as follows:

Kabul Regional Office; Jalalabad Regional Office; Mazar-e-Sharif Regional Office; Herat Regional Office; Kandahar Regional Office; Bamiyan Regional Office; Kunduz Regional Office; Gardez Regional Office; Badakhshan Provincial Office; Daikundi Provincial Office; Faryab Provincial Office; Helmand Provincial Office; Uruzgan Provincial Office; and Ghor Provincial Office

Through these fifteen Offices, the AIHRC covers all the country to implement its programs and activities.

Organizational Context of the Position:

Under the direct supervision of the Head of Publications and Communications Unit of the AIHRC, and in close collaboration with AIHRC’s Communications team, the Consultant (Website Developer/Web Designer) will review and revise all content of the current website and design an interactive and easy to operate website that meets the needs and requirements of the AIHRC.

The Consultant will have a secondary line of reporting (weekly progress report) to UNDP’s Partnerships and External Relations Unit to ensure the service is delivered in accordance to the agreed upon work plan. The weekly progress reports should be ratified by the head of Publications and Communications Unit of AIHRC.

Duties and Responsibilities

Objectives of the assignment:

As stated above, this assignment involves development and design of a new website for AIHRC and will have the following objectives:

Revision of the content of the current website and design of an interactive website that makes it easy for the commission and the public to engage;
Improve the public enagement of the commission and advocacy tools;
Providing guidance and training on managing the website and its content;
Train Publications and Communications team of AIHRC to translate data into information and messages through visualization techniques such as infographics, and publishing on the website;
Ensure the website is easy to access and operate to ensure public access to the services of the AIHRC

In order to achieve above objectives, following activities will have to be undertaken under this assignment:

Tasks :

Specifics and layout of the New Website

Main Page (Headings/Tabs):

About the Commission (Main Heading)
Introduction of the Commission (interactive including text and photos)
Introduction of members of the Commission (interactive including text and profile photos)
Introduction of the Units and Programme areas of the Commission (each programme area and units will have sub-tabs). All the headings and tabs must include photos (if necessary) and be interactive;
Advocacy, and awareness on Human Rights
Support to Human Rights (Interactive with sub-tabs for Women’s Rights, Child Rights, People with Disabilities; Text, infographics and photos)
Research
Monitoring and investigation of human rights violations
Record of complaints (including interactive and easy to engage guideline of recording complaints using infographics and animations)
Peace and Human Rights (Text, infographics)
Transparency and Accountability (text, data, infographics, photos)
Regional and Provincial Offices (including all details, photos and contact details)
Main Achievements of the Commission (text, success stories, infographics, photos, video etc.)
National and International Documents
International documents and declarations on Human Rights (Intro text, infographics and copies of the original documents, in sub-heading order)
National Documents and Commitments on Human Rights (Intro text, infographics and copies of the original documents, in sub-heading order)
Constitution Articles; Law on the Structure, Duties and Mandate of the Afghanistan Independent Human Rights Commission, and The Commission’s Strategic Documents (Intro Text, infographics and copies of the documents in sub-tabs)
Reports

The “Reports” tab/heading is made of sub-tabs and sub-sub-tabs, that include Special Reports, 6 Months and annual Reports (Categorize sub-headings, intro text, infographics, photos, dates, visitors, comments section, share tab for social media etc.).

A,Special Report on Human Rights

B, Civilians Casualties Reports

6 Months
specail
annual

C,Violence Against Women

Special
6 Months
annual

D,Violation of Rights of Persons with Disabilities

Special
6 Months
annual

E,Support to Children’s Rights

Special
6 Months
annual

F,Monitoring of Detention Facilities

G,Monitoring of National Defense and Security Institutions

H,Special Reports

Statements
Press Center
Quarterly Magazine (the content is PDF, that includes text stories, special reports, photos, infographics etc.)
Stories
Videos
Photos
Podcasts
Campaigns (sub-tabs)

Q,FAQS

Includes 20 most common questions and answer

R,Opportunities

Two sub-labs for jobs and procurement

S, Contact Us

Sub-tas to a standard form, contact detail for cantral office,regional and provincail offices

Footer:

Old website (link to direct to the old/current website)
Database (****It includes reports of security incidents since 2008 (sub tabs to each year), that includes full reports, photos, infographics, video, list of victims, dates etc.)
Record a Complaint (Includes guidance, complaint forms etc.)
Library (Link to the Commission’s online library and guidance on the use of the library, and terms of use)

Specifics of the Front Page:

It includes a main header, an interactive slide show at the center of the page highlighting main topics, latest, Most visited, Photo of the Day, interactive map of regional and provincial offices, Statements, Articles, Reports; Languages tab (English, Dari, Pashtu)
Side-bar – Photo Gallery, Videos, Social Media Handles etc.

Other Specifics of the Website:

The website is designed in 3 languages (English, Dari, Pashtu), with the identical design and same content
Capability to search (within website)
Responsiveness on all devices (desktop, tablets, mobile devices)
Cross browser responsiveness on all browsers
Dashboard on content statistics (Capability to manage the content and design, and back up the database)
Multi-layer admin rights, data security, and capability to online surveys, forms and feedback.
All content and products will be provided by AIHRC

Expected Deliverables:

Deliverable 1: 12 working days, 30%

Inception Report outlining a workplan, meeting with the Senior Management and the Communications team of the commission and taking full note of the needs and requirements of the commission for the new website. Familiarize her/him self with the work of commission, review and familiarize with content and products for the website, review old website, and organize and categorize the content and products.

Deliverable 2: 12 working days, 30%

Develop the outline for the new website, categorize the content under headings/tabs, develop the needed infographics, and place the content and modules on the websit. Run tests and ensure full review and clearance of the webpage by the Communications team of the Commission.

Deliverable 3: 12 working days, 30%

Launch the website, ensure all modules and applications work properly, train Communications Team on the management and administration of the website, handover admin rights and maintenance credential, and fix any issues might arise after going live.

Deliverable 4: 4 working days, 10%

End of assignment report summarizing activities implemented and results achieved during the assignment, and submission of the final payments.

Payment Modality, Schedule and Percentage:

Payments under the contract will be linked to deliverables and made on receipt of the specific milestones indicated above, and including a timesheet according to UNDP procurement formats for individual contractors.

The payments will be paid upon the full completion and acceptance of contractual obligations whereupon the head of AIHRC Publications and Communications Unit, and head of UNDP’s Partnerships and External Relations Unit dually sign the certification of acceptance,

WORKING ARRANGEMENTS

Institutional Arrangements:

The National Consultant will work in the AIHRC office and report to the head of Publications and Communications Unit. The consultant will also have a secondary line of reporting to the head of Partnerships and External Relations of UNDP submitting weekly progress reports cleared and signed by the AIHRC Communications team.

The Commission will provide office space and internet facility and other support services required to provide the service. The consultant however is expected to bring his/her own laptop including any programmes or applications needed to develop and design the website, bring mobile phone and meet local communications costs.

Duration of the Work:

Performance of the works under this contract shall be completed within 2 months (with maximum of 50 working days) after signing the contract, including all preparation works and on-site visits. The target date for the start of the works will be 15 February 2021

Competencies

Corporate Competencies:

Demonstrates commitment to UNDP's vision, mission, values and strategic goals;
Display cultural, gender, religious, race, nationality and age sensitivity and adaptability;
Demonstrates integrity by modeling the UN’s values and ethical standards;
Fulfills all obligations to gender sensitivity and zero tolerance for sexual harassment.

Behavioral Competencies:

Strong communication skills, both in writing and orally, including networking skills;
Strong ability to persuade and influence others to cooperate;
Ability to work in a complex environment requiring liaison and collaboration with multiple actors;
Ability to demonstrate sensitivity, tact and diplomacy and judgment;
Strong analytical, organizational and negotiation skills.

Client Orientation:

Researches potential solutions to internal and external challenges and reports back in a timely, succinct and appropriate fashion;
Organizes and prioritizes work schedule to meet client needs and deadlines;
Establishes, builds and sustains effective relationships within the work unit and with internal and external clients for positive feedback.

Required Skills and Experience

Academic Qualifications:

Masters’ degree in Information Technology, Web Development or any other relevant field.

Required expertise and experience:

Minimum 5 years of corporate experience in information technology.
Proven records of developing minimum 3 websites with similar scope
Demonstrable expertise in managing and maintaining websites
Proven expertise in developing infographics, animations
Familiar with digital media and audio/visual products
Previous experience working with the Afghan government, UN and/or international organizations is an asset.

Language:
Excellent written and oral English, Dari and Pashto

PRICE PROPOSAL AND SCHEDULE OF PAYMENTS

Shortlisted candidates (ONLY) will be requested to submit a Financial Proposal. The consultant shall then submit a price proposal when requested by UNDP, in accordance with the below:

Daily Fee – The contractor shall propose a daily fee, which should be inclusive of his professional fee, local communication cost and insurance (inclusive of medical health insurance and evacuation). The number of working days for which the daily fee shall be payable under the contract should not exceed 44 working days.
The total professional fee shall be converted into a lump-sum contract and payments under the contract shall be made on submission and acceptance of deliverables under the contract in accordance with the schedule of payment linked with deliverables and at the end of assignment.

UNDP reserves the right to withhold all or a portion of payment if performance is unsatisfactory, if work/outputs is incomplete, not delivered or for failure to meet deadlines.

Evaluation Method and Criteria:

Individual consultant will be evaluated based on the following methodology:

The award of the contract shall be made to the individual consultant whose offer has been evaluated and determined as:

Responsive/compliant/acceptable, and
Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

* Technical Criteria weight 70%

* Financial Criteria weight 30%

Only candidates obtaining a minimum of 49 points (70% of the total technical points) would be considered for the Financial Evaluation.

Technical Evaluation (70%)

Qualification, Experience and Technical Proposal (70 points):

General Qualification (20 points);
Experience relevant to the assignment (30 points);
Technical Proposal:Brief methodology and workplan on how the consultant will approach and complete the work (please see mandatory question on jobs site for inputting response) (20 points).

Financial Evaluation (30%):

The following formula will be used to evaluate financial proposal:

p = y (µ/z); where

p = points for the financial proposal being evaluated
y = maximum number of points for the financial proposal
µ = price of the lowest priced proposal
z = price of the proposal being evaluated

Documents to be included when submitting the proposals:

Interested Nationals Consultants must submit the following documents/information to demonstrate their qualifications in one single PDF document:

Personal CV or P11, indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references.
Technical Proposal (can be attached with CV or response can be provided to mandatory question on jobs site):
1. Brief description of why the individual considers him/herself as the most suitable for the assignment;
2. A methodology, on how they will approach and complete the assignment and work plan as indicated above.

Annexes (click on the hyperlink to access the documents):

Annex 1 - IC Contract Template (for information);
Annex 2 - Financial Proposal Template using the template provided by UNDP (to be completed at later stage upon request by UNDP);
Annex 3 – IC General Terms and Conditions (for information);
Annex 4 – RLA Template (if consultant wishes to be recruited through an employer) - (for information).