National Consultant-producer for the online learning course on digital accessibility for the Osvita.diia.gov.ua portal

Consultant

Contract

This is a National Consultant contract. More about National Consultant contracts.

Background

1. Background

On 1 January 2021, UNDP launched its new Digital, Inclusive, Accessible: Support to Digitalisation of Public Services in Ukraine (DIA Support) Project. The project is made possible due to the support of the Government of Sweden and is carried out in close collaboration with the Ministry of Digital Transformation of Ukraine (MDT) and other government stakeholders. As part of the project, UNDP helps the government partners – primarily MDT – select several service clusters in use by citizens representing vulnerable groups. Services will be packaged to accommodate everyday needs and transposed into a fully digital format.

One of the most important aspects of the DIA Support Project is to enhance the accessibility of digital solutions through the design of relevant IT instruments and the creation of relevant regulatory tools that would guide state entities and their contractors/developers for the production of equitable, genuinely inclusive e-service tools according to the principles of the universal design. The Web Content Accessibility Guidelines (WCAG) have been developed to provide a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally.

Ukraine adopted the WCAG 2.0 (currently version 2.1 is available) in 2019, as part of amendments Regulation of Cabinet of Ministers #3 from 4 January 2002 as well as state standard DSTU ISO/IEC 40500:2015. In tight cooperation with MDT, the DIA Support project has been working on updating the DSTU to mirror the EU standard EN 301 549, and relevant amendments to the legislature to facilitate web accessibility of content and services provided by state authorities. The DSTU EN 301 549:2022 was adopted in June 2022, and its provisions would become mandatory for the executive authorities with the approval of the supplementary CMU Resolution.

At the same time, a growing body of academic research and practical experience in Europe suggests that even well-considered web resources, electronic services and applications for citizen use are not immune to blind spots of neglecting the rights of people with disabilities or those belonging to vulnerable groups. The accessibility monitoring of 100 government-sponsored online resources initiated by the DIA Support project in late 2021 enabled MDT and other counterparts to mitigate the inconsistency and digital barriers for people with disabilities. Also, the monitoring brought the topic of web accessibility into the public agenda and allowed to reinforce the position that all existing and new e-services should be fully compliant with web accessibility standards.

The above-mentioned activities go in line with the Action Plan on implementation of the National Strategy on Barrier-Free Environment, adopted by the government in August 2021.

To continue working on bringing Ukraine closer to the European standards of web content accessibility, UNDP intends to produce a comprehensive, understandable and easy-to-follow educational product to be efficiently utilized by public authorities for enhancing digital inclusion standards in Ukraine.

In addition to three training modules on web accessibility (https://cutt.ly/iTT9mBR), UNDP is cooperating with MDT to produce an entry-level interactive course for mid-level civil servants to be placed on the Osvita.diia.gov.ua portal. As such, UNDP is seeking a highly qualified Consultant on video\audio production with experience in production of similar online courses.

Duties and Responsibilities

1. Objectives of the assignment

The main objective of the assignment is to produce the online learning course “Barrier-Free Digital Solutions” (the exact name of the course may be altered) for the Osvita.diia.gov.ua portal. The assignment has to be carried out in close coordination and cooperation with the DIA Support Project team, including the National Consultant on Web Accessibility Requirements who is responsible for the content development of the course, and relevant representatives of the Ministry of Digital Transformation. The online course should fully comply with the requirements and standards of the Osvita.diia.gov.ua portal.

1. Scope of services

It is expected that the Consultant will engage in the following types of activities:

1. Develop the course’s video script, based on the detailed curriculum and supplementary content materials prepared by the National Consultant on Web Accessibility Requirements, as well as a script for a short promotional video for the course;
2. Run the video and audio capture and edit, using equipment that matches the minimum requirements set forth below;
3. In close consultation with the DIA Support Project team, prepare the video, audio, text and graphic materials for their upload to the Osvita.gov.ua portal. Developed materials should be compliant with required format for courses at the https://osvita.diia.gov.ua/. Notably, the course will comprise up to 10 screen-sharing demonstrations and complimentary brief video guides. The Consultant will be engaged in co-producing of these videos in tight partnership with the National Consultant on Web Accessibility Requirements;
4. Assist MDT with the integration of the resulting video, text, subtitles and interactive materials Osvita.diia.gov.ua Portal and make minor edits and corrections to the course based on UNDP and MDT feedback.

While the ultimate configuration of the course is to be discussed and agreed upon by all relevant stakeholders, the approximate content and thematic blocks could be summarized as noted below. The course is created and administered in Ukrainian.

As expected, the course will consist of 10 videos, approximately 8-12 minutes in length each. A short promotional video should not exceed 30-40 sec in length.

The list of the course modules:

Module 1. Introduction. How people with disabilities manage to use digital technologies. Legal regulations for digital accessibility requirements in Ukraine.

Module 2. Alternative versions of the non-textual content and multimedia applications (alternative text, subtitles, sign language, etc.).

Module 3. Colour, contrast and adaptive design.

Module 4. Interface control functions.

Module 5. Structure and semantics (titles, tables, lists).

Module 6. Technical barriers for using labels, tips, instructions and files downloading forms.

Module 7. Reading comprehension requirements.

Module 8. Harmful and complicated design elements.

Module 9. Web accessibility assessment (methodology and implementation)

Module 10. Countering typical digital accessibility barriers (presenting common solutions).

Minimum requirements for equipment that would be used in course production

To fit the required format for courses at the Osvita.gov.ua portal, equipment to be used for production that is either owned or rented by the incumbent, should have the following (or equal in capability) specifications:

• Video cameras – Blackmagic Pocket Cinema Camera 4K or Sony Alpha a7 III or similar capability equipment;
• Optics - Sigma 18-35 f1.7, or Sony 16-35 f 2.8, or Zeiss Batis 25 mm f 2 E mount, or Zeiss Batis 40 mm f 2 E mount, or Canon EF 24-70mm f/2 8L 82 mm , or Canon EF 70-200mm f/2 8 IS 77 mm or similar capability equipment;
• Teleprompter - AutocueQTV Starter Series 17, or AutocueQTV Starter Series 12 mm or similar capability equipment;
• Studio lights – at least 8 light points.

Availability of the listed equipment or equivalence of specifications for the owned or rented equipment shall be confirmed by listing detailed specifications for each of the items in a table attached to the candidate’s proposal.

1. Measurable outputs of the work assignment/deliverables

Deliverable #

Deliverable essence

Deadline

Deliverable #1

Draft video scripts for the outlined course, including video script for a short promotional video. The drafts are to be approved by UNDP and MDT (the ultimate procedure for approvals will be determined additionally).

22.09.2022

Deliverable #2

Video and audio materials of the course are captured and edited, including a short promotional video. All course materials, including video, audio, graphics, text, subtitles, screen-sharing demonstrations, backstage photos and interactive materials prepared for upload to Osvita.gov.ua portal. All materials are to be approved by UNDP and MDT (the ultimate procedure for approvals will be determined additionally) and be compliant with the required format for courses at the https://osvita.diia.gov.ua/ portal.

31.10.2022 or earlier

1. Management arrangements

The Consultant will be primarily responsible for achieving the objectives of the assignment. The Consultant will report to the DIA Support Project Manager and will work closely with representatives of the Democratic Governance Portfolio of UNDP in Ukraine.

The Consultant will be responsible for all personal administrative expenses associated with the assignment, which include renting of the equipment and studio, printing costs, stationery, telephone, and electronic communication. In case any public events are planned jointly by the Consultant and UNDP as part of the present assignment, the Consultant will not be responsible for logistics of events. UNDP will cover the conference costs (including possible printing, food, accommodation and etc.) on its own.

1. Monitoring requirements / Terms of payment

The Consultant will work under the overall supervision of the DIA Support Project Manager. The Consultant will interact with the Digitalisation Policy Specialist to receive any clarifications and guidance that may be needed. The Consultant will duly inform UNDP of any problems, issues or delays arising in the course of implementation of assignment and take necessary steps to address them.

UNDP will be the final authority to control the quality and evaluate the work. The satisfactory completion of each of the deliverables shall be subject to the endorsement of the DIA Support Project Manager. Each deliverable will be delivered in a draft for comments and feedback before finalisation. No reports or documents should be published or distributed to third parties without the approval of UNDP.

All reports and results are to be submitted to the UNDP in electronic form (*.docx, *.xlsx, *.pptx, and *.pdf or other formats accepted by UNDP). The language of the materials and reports is Ukrainian.

UNDP will provide payment upon provision of each deliverable duly certified by UNDP in accordance with the schedule below:

Deliverable 1. 5****0%

Deliverable 2. 5****0%

Competencies

1. Corporate Competencies

• At least 2 years of experience in the field of video production (including production of multimedia content);
• At least 3 projects completed for government bodies or international technical assistance projects in the sphere of producing multimedia content.
• Production of materials that are currently part of the Osvita.gov.ua portal is an asset;
• At least 3 similar projects produced as proven by links to developed online video and interactive courses or an online portfolio;
• Fluent Ukrainian; working knowledge of English will be an asset;
• University degree (Bachelor’s) in Filming, Photography, Computer Science or related field

Required Skills and Experience

• Required experience and qualifications
• Demonstrates integrity by modelling the UN’s values and ethical standards;
• Promotes the vision, mission, and strategic goals of UNDP;
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
• Treats all people fairly without favouritism;
• Fulfils all obligations to gender sensitivity and zero tolerance for sexual harassment.

1. Documents to be included when submitting the proposal

Personal CV, including information about experience in similar projects / assignments as well as the email and telephone contacts of at least three (3) professional references;

Financial proposal in line with information presented in Section 4. Measurable outputs of the work assignment/deliverables;

Duly accomplished Letter of Confirmation of Interest and Availability (template may be found at https://cutt.ly/Bzs6D4A );

Description of and links to all the similar projects produced (online video and interactive courses) including those for the https://osvita.diia.gov.ua/ portal if any, and those for government bodies or international technical assistance projects in the sphere of producing multimedia content;

List of equipment that will be used, with detailed specifications. Where equipment is different from the one listed in this TOR, please provide a detailed description of equivalency or superiority of the proposed alternatives. The equipment may be owned or rented.

1. Financial Proposal

   Lump sum contract

The financial proposal shall specify a total lump sum amount, and payment terms around specific and measurable (qualitative and quantitative) deliverables (please, refer to Section 4 Measurable outputs of the work assignment/deliverables). Payments are based upon output, i.e. upon delivery of the services specified in the TOR. In order to assist the requesting unit in the comparison of financial proposals, the financial proposal will include a breakdown of Cost by Components.

1. Evaluation Criteria

• Educational background – 8 pts max

  • 8 pts – Master or similar in Filming, Photography, Computer Science or related field
  • 6 pts –Bachelor’s in Filming, Photography, Computer Science or related field.

• Experience in the field of video production (including production of multimedia content) – 16 pts max

  • 16 pts – more than 6 years of experience;
  • 14 pts – between 3 and 5 years of experience
  • 12 pts – at least 2 years of experience

• At least 3 projects completed for government bodies or international technical assistance projects in the sphere of producing multimedia content – 16 pts max

  • 16 pts – 4+ projects completed for government bodies or international technical assistance projects in the sphere of producing multimedia content;
  • 14 pts – at least 3 projects completed for government bodies or international technical assistance projects in the sphere of producing multimedia content;

• Production of materials that are currently part of the Osvita.gov.ua portal – 3 pts max

  • 3 pts – demonstrated experience of material production for the Osvita.gov.ua portal;
  • 0 pts – no experience of such production;

• At least 3 similar projects produced as proven by links to developed online video and interactive courses or an online portfolio – 25 pts max

  • 25 pts – more than 7 relevant projects;
  • 23 pts – from 4 to 6 relevant projects;
  • 16 pts – 3 relevant projects.

• Language Skills – 2 pts max

  • 2 pts – Native / fluent Ukrainian. Working knowledge of English;
  • 1 pts – Native / fluent Ukrainian.

Maximum available technical score – 70 points

Evaluation method:

Cumulative analysis

Contract award shall be made to the incumbent whose offer has been evaluated and determined as:

a) responsive/compliant/acceptable, and

b) having received the cumulative highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

* Technical Criteria weight: 70%

* Financial Criteria weight: 30%

Only candidates obtaining a minimum 70% from the maximum available technical score (49 points) would be considered for the Financial Evaluation

The maximum number of points assigned to the financial proposal is allocated to the lowest price proposal and will equal to 30. All other price proposals will be evaluated and assigned points, as per below formula:

30 points [max points available for financial part] x [lowest of all evaluated offered prices among responsive offers] / [evaluated price].

The proposal obtaining the overall cumulatively highest score after adding the score of the technical proposal and the financial proposal will be considered as the most compliant offer and will be awarded a contract.

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Added 1 year ago - Updated 1 year ago - Source: jobs.undp.org