National Consultant-GBV User Research Consultant (Child Protection), Kabul, Afghanistan

Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, resilience.

Working for UNICEF: https://youtu.be/43aiG4w2q_M?t=2

UNICEF in Afghanistan: https://www.unicef.org/afghanistan/

How can you make a difference?

UNICEF is directly involved in addressing gender-based violence (GBV) in some of the world’s most intense and complex conflicts and disasters. GBV in its various forms constitutes a global crisis which undermines social and economic progress; as one of the world’s greatest human rights violations, GBV must be addressed to ensure universal rights and principles with regard to equality, security, liberty, integrity and dignity of human beings. Preventing and responding to gender-based violence in emergencies (GBViE) is recognized as a life-saving measure and an essential component of humanitarian action.

Project plan with activities, delivery and review dates; stakeholder map with focal points

• Research roadmap for user experience research in across specified regions based on available resources.

Insights from initial HCD process.

• Lead the human centered design process to effectively derive insights from women and girls. who will be using the VSS and the various stakeholders involved in the process in close collaboration with UNICEF Country Office and partners. Combine qualitative and quantitative methods (e.g., conducting interviews, focus groups, survey sampling and design, and experimental design). Translate research into actionable design and product. Results. HCD process should consider:

1. gender digital divide,
2. contextualization of the existing content and design,
3. development of user journey, user personas and user flows,
4. specifications for the user forum and gamification features to be developed.

Usability testing with users of the current platform.

• Support developers in testing of the platform by providing user insights. Translate research findings into clear insights, durable frameworks, and actionable recommendations to guide product iterations in collaboration with the software developers.

Conduct training for UNICEF staff, partners organizations on the use and dissemination of the VSS platform.

• Trainings will aim at ensuring partners know how to use the VSS platform and can train women and girls if needed. This includes development of specific training material for country admin role and end users (women and girls). The training should also include an M&E component to track progress and success.

To qualify as an advocate for every child you will have…

• • University degree (Bachelors/Master's) preferably in anthropology, human-computer interaction, psychology, sociology or a related field or equivalent practical experience desirable.
  • 2-3 year experience in project management, conducting interviews, focus groups, facilitation
  • Strong understanding of Afghanistan context particularly women and girls’;
  • Strong understanding of user-centered design principles and UX best practices
  • Prior experience working on GBV and/or gender projects.
  • Prior experience working on GBV and/or gender projects.

  Competencies:

  • Strong understanding of confidentiality, safety and ethical concerns related to working with women, girls and GBV survivors in line with international standards (e.g. GBV Minimum standards)
  • Experience applying user research to digital products

  • Deep understanding of when and how to apply different research methods during each phase of product development

  • Exposure to international professional contexts and/or multicultural environments within the United Nations Systems, preferably in UNICEF.

  • Prior experience working in projects focused on women and girls preferred.
  • Prior hands-on experience in innovating and using modern technologies and methodologies to support UNICEF's learning initiatives is desirable.
  • Attention to detail, excellent organizational skills, ability to work well with others.
  • Ability to work with virtual teams
  • Excellent organizational and analytical skills
  • Excels in collaboration and is team-oriented
  • Excellent oral and written communication skills
  • Fluency in English required. Fluency in another UN language is an asset

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.