National Consultant: develop recommendations on integrated case management, economic aid and e-registers for family services. Tirana, Albania, Social Policy Programme, 6 months

Consultant

Overview

Develop recommendations on good practices for service delivery to families on economic aid.

You have:

• Master’s degree in Social Policy, Social Work, Sociology, Public Administration, Economics, Development Studies, or related fields.
• At least 8 years of proven professional experience in the area of social protection, social services, employment, labor market.
• Experience in social protection, employment and integrated case management systems.
• Proven experience in analyzing or designing social assistance programmes, preferably including cash assistance schemes, social services coordination, links to employment and case management approaches for vulnerable families.
• Excellent report-writing skills in English and Albanian.
• Expertise in policy analysis, research, and stakeholder consultation.
• Strong experience conducting analytical studies, policy reviews, and qualitative research (desk review, interviews, workshops), including facilitation of multi-stakeholder consultations and validation workshops.
• Knowledge of digital information systems in social services.
• Demonstrated experience assessing or working with management information systems (MIS) or registries used in social protection, employment, or social care services, including data integration and coordination mechanisms between institutions.
• Experience with UN agencies, local government.

Contract

This is a Consultancy contract. More about Consultancy contracts.

Contract Duration – 6 months

Working arrangement: Remote with travel

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

TERMS OF REFERENCE

The purpose of this assignment is to identify and document promising practices on integrated case management for families on economic aid, examine how EMIS and NERSCS are currently used in a coordinated manner to strengthen the case management process across social protection (cash), social care, and interaction with employment services. Furthermore, this assignment will seek to identify practical opportunities to improve coordination between cash, social services, and employment services through better use of electronic registries.

If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0002082 External ToR.pdf

Minimum requirements:

Education:

• Master’s degree in Social Policy, Social Work, Sociology, Public Administration, Economics, Development Studies, or related fields.

Work experience:

• At least 8 years of proven professional experience in the area of social protection, social services, employment, labor market.
• Experience in social protection, employment and integrated case management systems
• Proven experience in analyzing or designing social assistance programmes, preferably including cash assistance schemes, social services coordination, links to employment and case management approaches for vulnerable families

Language Requirements:

• Excellent report-writing skills in English and Albanian

Knowledge/Expertise/Skills:

• Expertise in policy analysis, research, and stakeholder consultation
• Strong experience conducting analytical studies, policy reviews, and qualitative research (desk review, interviews, workshops), including facilitation of multi-stakeholder consultations and validation workshops.
• Knowledge of digital information systems in social services
• Demonstrated experience assessing or working with management information systems (MIS) or registries used in social protection, employment, or social care services, including data integration and coordination mechanisms between institutions.

Desirables:

• Experience with UN agencies, local government

Technical proposal:

• maximum 5 pages, responding to the requirements of the ToR, indicating clearly:
  • the local and central context for undertaking the tasks,
  • methodological approach to engaging with the key stakeholders
  • Plan of Activities and clear timeline for completion of key deliverables following the ToR requirements.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):

• An up-to-date TMS profile and curriculum vitae (CV)
• Cover letter

• A separate financial proposal TMC0002082 Financial proposal.docx

• A detailed technical proposal maximum 5 pages, responding to the requirements of the ToR, indicating clearly:

  • the local and central context for undertaking the tasks,
  • methodological approach to engaging with the key stakeholders
  • Plan of Activities and clear timeline for completion of key deliverables following the ToR requirements.

Remarks:

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.

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Potential interview questions

Added 18 days ago - Updated 4 days ago - Source: unicef.org