National Consultancy: Technical assistance on data management and information sharing, UNICEF SOP Office

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UNICEF - United Nations Children's Fund

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Application deadline 5 days ago: Wednesday 16 Jun 2021


This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfil their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, access.

UNICEF in the State of Palestine works to uphold the rights of children to access services and protection, from early childhood through to adolescence. Our objective is to ensure that every child in the Gaza Strip and the West Bank, including East Jerusalem, irrespective of background or circumstance, has an equal chance to fulfil their potential. We are working for every child and young person in the State of Palestine.

The current crisis aggravates the need for CP and SGBV services, which is accumulated to the high demand noticed during Covid-19 and added the protracted humanitarian situation and the sieges of Gaza for the past decade. According to the NIAF, following the outbreak of the pandemic in the State of Palestine there has been an increase of services provided to respond to children experiencing violence at home: in Gaza, a 40% increase (from 6,477 to 9,051) and in the West Bank a 26% increase (3,880 to 4,904 cases); similarly SAWA helpline noticed an increase on 70% on demand for the same services compared to 2019. The spike on need of these services revealed the proxy of an assumed increase in VAW, SGBV, VAC and SEA prevalence.

How can you make a difference?

Provide technical assistance to SAWA hotline to treat, disaggregate, analyse, and report data collected by the call centre. Data management must abide by data protection protocols as established by UNICEF and SAWA which are in line with GBV and CP IM standards and IASC PSEA Protocols. This include systematic time-trends analysis on accumulative figures as agreed during consultations.

Major Tasks to be accomplished

  1. Review the existing data set and data gathering of Sawa hotline and produce a reporting template in line with the needs stated by CP AoRs and GBV Cluster and in alignment with AAP feedback system.

UNICEF in coordination with CP AoR and GBV subcluster will provide guidance on priorities and needs and indicators, which will be revised as data is analysed. Data must be disaggregated -at least- by location, sex and age. It will be essential to generate a tracker system for a specific set of indicators agreed with UNICEF, this may include: SEA claims, GBV sexual violence, suicide attempts; VAC etc. Data relevant for AAP will be disaggregated according to cluster guidance and reflected in the reports accordingly. Disaggregate and analyse data according to weekly review of the data set and protection policies. Account for accumulative figures (show progress) and highlight trends. The incumbent will have access to the data set gathered on daily basis by the call centre and will abide to confidentiality and data protection policies. The incumbent will not be allowed to store data on her/ working computer.

  1. One day workshop internal for SAWA M&E Officer and other related staff and On the job training on the use of the template.

The Consultant will guarantee that SAWA M&E officer knows how to use the template and has received training on how to analyse the weekly reports and produce the flash updates. The M&E officer in SAWA should be involved in the writing up and development of the 2 flash updates foresaw as a test and produced by the consultant.

  1. Produce 2 flash update report, including infographics, accumulative results, and qualitative data. These 2-flash update will be used to test the template.

Flash updates will be released every Thursday around 12am. Flash updates will not exceed three/four pages including infographics. Report should be short, concise and written with clear and easy language.

The Data Manager is to be based in the Sawa office in Ramallah, no remote work is possible and no remote access to data is possible. The incumbent will work in SAWA’s premises and can use the services and amenities of the office (such as printing, scanning). No data can be processed outside of the office without prior approval by the Sawa management. The Data Manager needs to sign Sawa’s Privacy and Confidentiality Clauses and follow the Policy on Safety and Security of Information for the Helpline. All data is protected and is the copyright of UNICEF and Sawa. A technical management team composed of UNICEF and SAWA will clear any report, or data prior to publication. SAWA will support and supervise cleaning and data aggregations methods.

Reports will be produced in English and with corporate SAWA and UNICEF logos.

Sawa has the right to use the material produced by the Data Manager in other instances of reporting, not only for the Gaza emergency project

Frequency of Reports: Weekly brief and 2-times flash reports

Recourse: UNICEF reserves the right to terminate the contract and/or withhold all or a portion of payment if performance is unsatisfactory, if work/outputs is incomplete, not delivered or for failure to meet deadlines, if the rules and the regulations regarding confidentiality, ethics and procedures of UNICEF are not followed.

The consultant must respect the confidentiality of the information handled during the assignment. Documents and information provided must be used only for the tasks related to these terms of reference. The deliverables will remain the copyright of UNICEF and SAWA.

Estimated duration of contract and Tentative Dates:

Duration: 15 working days over a period of One month

Dates: 25.06.2021 – 25.07.2021

Cost and Terms of Payment:

The consultancy will be paid for 15 working days within the period 25 June to 25 July 2021.

Candidates should submit a financial proposal for the assignment in ILS, outlining all-inclusive fees (including professional fees, other professional expenses, insurance etc.).

The agreed fee for 15 days will be paid to the consultant in one installment on receipt of the agreed deliverables as below:

100% payment upon completion of deliverables

UNICEF will issue a contract in ILS. The payment for the entire consultancy will take place in ILS.

Official Travel Involved: None

To qualify as an Advocate for every child you will have:

  • Advanced university degree (Master's Degree or equivalent) in social sciences, another related field.
  • At least 5-7 years of experience in the area of research, evaluation and monitoring of CP, MHPSS, SGBV, and other with a focus in humanitarian and developing country context settings. Experience in social research including in data generation and analysis.
  • Excellent English and Arabic language skills.

The terms of reference is attached for more information.

TOR Technical Assistance Partner DATA MANAGMENT_.pdf

For every Child, you demonstrate:

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability.

Functional Competencies

  • Applying Technical Expertise
  • Analyzing
  • Formulating Strategies and Concepts

View our competency framework at

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization


This position is not considered an elevated risk role. However, UNICEF reserves the right to conduct further vetting/assessment within the scope of child safeguarding as appropriate

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

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