National Consultancy: MIS Developer Consultant, Lebanon, 100 working days within 6 months (Home Based)

Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Protection

Lebanon Country Office is one of the very few country offices that has successfully internally developed and used a Cash Transfer Management Information System (MIS). The Cash MIS is central to all UNICEF Lebanon’s cash transfer programmes to manage beneficiaries throughout all the operational cycle, including tracking and analyzing key performance indicators and generating reports. It manages large beneficiary caseloads, standardizes, and automates processes of registration, data cleanup, data analysis and reporting, call center grievances and complaints, and payments. It also provides up-to-date and live daily monitoring for operations analysis and early risk identification.

More features needs to be added to the MIS to facilitate the daily activities of the cash team, while some modules has to be customized/added to meet the cash programmes and the social assistance programme, in managing data, reporting, payments, and others.

The purpose of this assignment would be therefore to proceed to the tweaks and customization of the LCO Cash Management Information System (MIS) Web Application to respond to programmes design and to enhance the usability of the system in managing data and reports, also to extract and analyze data and generate reports.

The consultant will customize the Management Information System (MIS) – Web Application – of the Cash Transfer Programmes, generate reports, extract, and analyse data.

How can you make a difference?

Work Assignment Expected Results

Tasks/Milestone Deliverables/Outputs Timeline 1. Enhance the compliance check module, which includes generating and loading compliance files, reporting errors, summarize and details compliance results, based on requirements defined by supervisor. 2. Customize the payment and reconciliation module based on requirements defined by supervisor to meet the National Disability Allowance, Social Grants and Cash for Education cash programmes 3. Enhance the grievance and resolution module based on requirements defined by supervisor

1. Compliance and payment features are developed, tested, and released to production
2. The MIS is able to show all required details in the grievance modules

3. Database modifications

   20 days1. Automate reports

4. Enhance the household module to show more household and individuals details.
5. Ability to export data through the MIS based on user-defined filters.
6. Enhance real-time dashboards

7. Any other MIS enhancements, and data export and analysis required

8. Reports are automated and users can easily generate reports.

9. Household module displays all needed data for programme officers, with proper authorizations
10. The MIS is able to generate and export data from the MIS based on user-defined filters.

11. MIS Dashboards shows Realtime analysis of registration, payments and other criteria defined in the requirements

    20 days1. Introduce new data management features, including managing deleted individuals, duplicate checking, logs management, and individuals management.

12. Introduce SMS management in the MIS related to payments and beneficiaries.

13. Enhance existing features, like beneficiary search, proxy management, individual notes, payment transactions management, and others.

14. Authorized Users have more ability and flexibility to manage all MIS setting and data

15. Sent SMS can be displayed in the HH modules and GRM for each beneficiary with date and SMS text.

16. Enhanced search, proxy management, and payment transactions.

    20 days1. Introduce a feature to manage programme details

17. Enhance Groups and permissions management
18. Any other MIS enhancements required

19. Extract and analyse data from the database

20. MIS has the ability to update settings of programmes, permissions.

21. MIS users can suspend individuals and can edit all details of an individual and a case.

22. Data are extracted and analysed once requested

    20 days1. Automate frequent reports generated weekly or monthly

23. Develop the registration module for Social Grants based on programme design

24. Any other MIS enhancements required based changing programme needs

25. Frequent reports are automated and users can easily generate reports.

26. Social Grants Registration form is developed and beneficiaries are registered into the programme

    20 daysTo qualify as an advocate for every child you will have…

• A bachelor's university degree in Computer Science or related field such as Information Technology, Management Information Systems or other engineering discipline
• A minimum of 4 years of relevant professional experience
• Strong Experience in web development
• Strong knowledge of JavaScript, HTML5, CSS3, bootstrap or similar platform.
• Excellent software development skills with PHP.
• Proven database programming of SQL databases, MySQL or similar databases.
• Fluency in English and Arabic is required. Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.