National Consultancy: Child Protection Standard Operating Procedure and Case Management Consultant

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, health.

UNICEF started operation in Cambodia in 1952 and opened first country office in 1973 in Phnom Penh. More information on what we do in Cambodia is available at https://www.unicef.org/cambodia/.

How can you make a difference?

Purpose of this consultancy is to provide high quality technical support to Child Protection Programme and the Ministry of Interior (MoI) and Ministry of Social Affairs, Veterans and Youth Rehabilitation (MoSVY) to build capacity at the national and sub-national level to accelerate the implementation of case management system for child protection cases including reintegration of children from Residential Care Institutions which MoSVY has rolled out since late 2022 to 204 districts throughout the country. This is in line with the gap identified by the child protection outcome evaluation recently conducted, which shows that while the roll-out of Primero (the Child Protection case management system) has contributed to some positive outcomes, the operationalization and use of Primero as a case management system has been hampered by insufficient capacity at the sub-national level. Along the same line the consultant will also contribute to the assessment of the child protection standard operating procedures (SOP) as part of the implementation of the case management system, and support development of its roll out plan in line with expansion of rigorous case management system. Additionally, the consultant will provide support to the National Institute of Social Affairs (NISA) to develop training modules on case management, skill to conduct assessment and produce a thematic analysis paper on the inspection system based on the inspection data to influence national and sub-national policies to improve services and case management for children living in residential care.

The consultant is expected to bring expertise to support the Child Protection Section to achieve planned results by the end of the current Country Programme in the following areas: Key Result Area 3.2.2 (Output 2) for capacity and skills of core child protection and social service workforce is strengthened in a progressive and systematic way to enable them deliver child protection services, and Key Result Area 3.1.2 (Output 1) for institutional, policy, and legal frameworks developed and implemented to provide comprehensive guidance on duties, responsibilities and key processes to protect children from all forms of abuse, neglect or exploitation.

The consultant will report to the Child Protection Specialist (NOC) in Output 2.

To qualify as an advocate for every child you will have…

Qualifications, Skills, and Experience

• A university degree in one of the following fields is required: social work, international development, human rights, psychology, sociology, international law, or another relevant social science field.
• A university degree in social work and qualifications in child protection case management related courses will be desirable.
• A minimum of three years of professional experience in child protection programme, including child protection case management, child protection standard operating procedures, training modules development, training and coaching on child protection, child protection data analysis and alternative care is required. Professional experience in the area of Primero digital case management, capacity building of sub national authorities on case management, and online and offline violence against children’s cases is highly desirable.
• Relevant experience in programme development in child protection related areas in a UN system agency or organization is considered as an asset.
• Proven experience in project management is an advantage.
• Previous work experience with international development organizations and/or government agencies is an advantage.
• Demonstrated knowledge of child protection, especially case management (preferably in Primero digital case management), child protection standard operating procedures, training and coaching on child protection, data analysis (preferably in alternative care area), training modules development in case management and assessment
• Proven knowledge and understanding of the Cambodian context
• Knowledge of UNICEF programming is an advantage
• Excellent management, interpersonal, planning and coordination skills
• Demonstrated ability to work in a multi-cultural environment and establish harmonious and effective working relationships.

Languages

• Fluency in written and spoken English and Khmer

Please find the terms of reference for this consultancy in this attachment: TOR_Child Protection Standard Operating Procedure and Case Management Consultant_TMS.pdf

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. The candidate may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid).