MU10.REI-2026-04 – Consultant for Assessment of Victim of Trafficking Support Systems, Development of Referral Network Recommendations, Service Provider Referral Mechanisms and Gender-Sensit
Conduct assessment of victim of trafficking support systems and develop recommendations.
Overview
Conduct assessment of victim of trafficking support systems and develop recommendations.
You have:
- Advanced university degree in Social Sciences, Law, Human Rights, International Development, Economics or related fields.
- Minimum 7 years of relevant experience in counter-trafficking, victim assistance, capacity assessments, and/or capacity-building initiatives.
- Proven experience in conducting assessments, developing policy or guidance documents, and formulating actionable recommendations.
- Demonstrated experience in designing and delivering training programmes, including Training of Trainers (ToT), and evaluating training outcomes.
- Strong facilitation, consultation, and stakeholder engagement skills, including experience working with government, civil society, and private sector actors.
- Familiarity with the trafficking in persons (TIP) context in Mauritius or similar contexts is an asset.
Contract
This is a Consultancy contract. More about Consultancy contracts.
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Context:
Under the project “Enhancing the 4Ps Approach to Counter Trafficking in Mauritius”, IOM is supporting the Government of Mauritius to strengthen a whole-of-government and whole-of-society response to trafficking in persons, focusing on prevention, protection of victims, prosecution of offenders, and partnerships.
Output 1.3 of the project aims to strengthen gender-sensitive and victim-centred approaches to assistance by enhancing national systems and capacities to provide comprehensive, coordinated, and rights-based support to victims of trafficking (VOTs), including women, men, and children.
Mauritius currently operates separate shelter arrangements for male and female VOTs; however, the existing system presents several challenges. These include outdated or limited standard operating procedures (SOPs), inconsistencies in shelter management practices, gaps in specialized and referral services, varying levels of institutional capacity among service providers, and the need for more structured, coordinated, and gender- and child-sensitive approaches to victim assistance. Furthermore, existing referral pathways between government institutions, civil society organizations, and other stakeholders require strengthening to ensure timely and appropriate access to comprehensive care.
In this context, IOM seeks to engage a consultant to undertake a comprehensive assessment of national capacities to support VOTs in Mauritius, including shelter management, service provision, and coordination mechanisms. Building on the findings, the consultant will develop actionable recommendations to enhance gender and child-sensitive, victim-centred assistance. The consultancy will also support the development of updated shelter management guidelines and SOPs, the establishment of a functional network of service providers to facilitate effective referrals to specialized support services, and the design, implementation, and evaluation of a gender-sensitive Training of Trainers (ToT) programme on shelter management and victim assistance.
Qualifications
Required Qualifications and Experience
IOM is seeking applications from individual consultants and/or consortiums of individual consultants. The successful (lead) consultant should have a minimum of the following qualifications and experience:
Education
- Advanced university degree in Social Sciences, Law, Human Rights, International Development, Economics or related fields.
Experience & Skills
- Minimum 7 years of relevant experience in counter-trafficking, victim assistance, capacity assessments, and/or capacity-building initiatives.
- Proven experience in conducting assessments, developing policy or guidance documents, and formulating actionable recommendations.
- Demonstrated experience in designing and delivering training programmes, including Training of Trainers (ToT), and evaluating training outcomes.
- Strong facilitation, consultation, and stakeholder engagement skills, including experience working with government, civil society, and private sector actors.
- Experience in developing or strengthening referral mechanisms or service provider networks is an asset.
- Familiarity with the trafficking in persons (TIP) context in Mauritius or similar contexts is an asset.
Required Competencies
Values
- Inclusion and respect for diversity: encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.
- Integrity and transparency: maintains impartiality and takes prompt action in cases of unprofessional or unethical behavior.
- Professionalism: demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
Core Competencies
- Teamwork: establishes strong relationships with colleagues and partners; relates well to people at all levels.
- Delivering results: produces quality results and provides quality services to clients.
- Managing and sharing knowledge: shares knowledge and learning willingly and proactively seeks to learn from the experiences of others.
- Accountability: operates in compliance with organizational regulations and rules.
- Communication: encourages others to share their views, using active listening to demonstrate openness and to build understanding of different perspectives.
Other
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
Responsibilities
Core Functions / Responsibilities:
Purpose of the Assignment
Under the supervision of the IOM Chief of Mission, the consultant will assess national capacities to support victims of trafficking in Mauritius and deliver recommendations, updated shelter guidelines, a referral network of VOT service providers, and a gender-sensitive Training of Trainers on victim assistance.
Scope of the Assignment
The consultant will:
• Conduct a comprehensive assessment of national capacities to support victims of trafficking (VOTs) in Mauritius, including stakeholder mapping, review of existing SOPs, shelter systems, referral mechanisms, and identification of gaps in gender- and child-sensitive, victim-centred assistance.
• Develop a detailed assessment report with clear, actionable recommendations, and a list of required shelter kits and equipment to strengthen service provision.
• Prepare and present an inception report and engage stakeholders throughout the assignment through consultations, field visits, and coordination meetings.
• Organize and facilitate a validation workshop for the assessment findings and recommendations, including preparation of concept notes, presentations, and workshop reports.
• Develop comprehensive, gender- and child-sensitive shelter management guidelines and update the mapping and directory of service providers within the national referral and reporting mechanism.
• Organize and facilitate a validation workshop for the shelter management guidelines and produce the corresponding workshop report.
• Design, implement, and evaluate a gender- and age-sensitive Training of Trainers (ToT) on shelter management and victim assistance, including development of training handbook, materials, and evaluation tools, and delivery of the training.
Tangible and measurable outputs of the work assignment
The consultant is expected to perform the following tasks/activities:
- Conduct a desk review, stakeholder mapping, and analysis of existing shelter systems, SOPs, referral mechanisms, and service providers supporting victims of trafficking (VOTs).
- Prepare an inception report outlining the methodology and workplan for the assessment, development of shelter management guidelines, and the design and implementation of the Training of Trainers (ToT) and organize and facilitate an inception meeting with key stakeholders.
- Carry out the assessment through consultations, interviews, and field visits, and develop a comprehensive assessment report with actionable recommendations.
- Develop a list of required shelter kits and equipment, with coordination and distribution considerations.
- Organize and facilitate a validation workshop to present and validate the findings of the assessment of capacities to support VOTs in Mauritius and its recommendations, including preparation of concept notes, presentations, and a workshop report.
- Develop comprehensive, gender- and child-sensitive and victim-centred shelter management guidelines in line with existing counter-trafficking SOPs.
- Organize and facilitate a validation workshop for the shelter management guidelines and produce the corresponding workshop report.
- Update the mapping and directory of service providers within the national referral and reporting mechanism to support effective and coordinated referrals.
- Design, develop, and deliver a gender- and age-sensitive Training of Trainers (ToT) on shelter management and victim assistance, including training curriculum, materials, and pre- and post-evaluation tools.
- Evaluate the ToT and submit a final report consolidating findings, deliverables, and recommendations.
Timeline
This assignment will be implemented within a 5-month period (July 2026 to December 2026), but the actual timeline is subject to change based on the date the agreement is signed between IOM and the Consultant.
Deliverables
Phase
Main Activities
Deliverables
Inception
- Conduct a desk review and mapping of existing victim assistance structures and shelter management practices
Prepare an Inception Report (including stakeholder mapping, mini literature review, methodology and timeline)
Inception Report
Presentation of the key elements of the Inception Report at an Inception Meeting
Assessment of Victim Assistance Capacity
- Carry out consultations using a mixed‑methods approach, including interviews, focus group discussions and site visits with key stakeholders to assess national capacity to support victims of trafficking
- Analyse data and prepare an assessment report detailing gaps, needs and recommendations
- Prepare Concept Notes and Agendas for the Validation of Assessment Findings Workshop
Present the assessment findings to stakeholders at a validation workshop
Assessment Report on the capacity to support victims of trafficking
Concept Note and Agenda for the workshop to validate the findings of the assessment of the capacity to support VOTs in Mauritius
Workshop Report
Development of Child‑ and Gender‑Sensitive Shelter Management Guidelines
- Develop comprehensive, child‑ and gender‑sensitive and victim‑centred shelter management guidelines based on the assessment and in line with existing counter‑trafficking SOPs
- Prepare Concept Note and Agenda for the validation workshop
- Present the draft shelter management guidelines to key stakeholders for review and validation
Revise the guidelines based on stakeholder feedback
Draft Shelter Management Guidelines
Concept Note and Agenda for the workshop to validate the shelter management guidelines
Final Shelter Management Guidelines
Shelter Management Guidelines Validation Workshop Report
Strengthening VOT Shelter Management and Referral Mechanisms
- Establish and coordinate a network of service providers for referral of victims of trafficking (VOT) to specialized support services, ensuring gender‑ and age‑sensitive approaches
- Design, implement and evaluate a gender‑sensitive Training of Trainers (ToT) on shelter management, including referral to victim care services, with consideration for gender and age
- Organize and deliver an in-person Training of Trainers for relevant stakeholders on the functioning, standards and processes of VOT shelters
Support the provision of essential kits and equipment to shelters hosting TIP victims
Mapping and directory of service providers for VOT referral document
Training of Trainers concept note and agenda, ToT report, including pre and post training evaluation results
Gender and age sensitive ToT Handbook and training materials on shelter management
Lit of kits for shelters to be equipped with, including a brief distribution and coordination note
Schedule of Payment
Payments will be made in three installments upon satisfactory completion of deliverables, as per the agreed work plan.
Potential interview questions
| Describe a time when you assessed the capacities of a program or system. What was your approach and the outcome? | The interviewer is interested in understanding your assessment methodology and ability to drive improvements. | Provide a structured overview of your assessment process, including stakeholders involved and results achieved. |
| Can you explain how you engage stakeholders in the development of guidelines or policies? | The interviewer wants to gauge your collaborative skills and stakeholder management experience. | Pro members can see the explanation. |
| What strategies would you employ to ensure that training materials are gender-sensitive and child-sensitive? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle feedback on your assessments and recommendations? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with developing or strengthening referral mechanisms. What challenges did you face? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you utilize to evaluate the effectiveness of training programs you have conducted? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of a successful workshop you facilitated? What were the key elements to its success? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you consider the most pressing issues facing victims of trafficking in Mauritius, and how would you address them? | Pro members can see the explanation. | Pro members can see the explanation. |