Monitoring, Evaluation & Learning Officer

Volunteering Crisis & Emergency Response

Overview

Support UNICEF's monitoring and evaluation efforts for social and behavior change programs.

You have:

• 3 years of professional work experience at the national level in monitoring, evaluation, reporting, or research.
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners.
• Excellent oral and written skills; excellent drafting, formulation, and reporting skills.
• Solid overall computer literacy, including proficiency in Microsoft Power BI, Microsoft Office applications.
• Experience with monitoring and evaluation, capacity development approaches, quantitative analysis, learning, and knowledge management are all assets.

Contract

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For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection, and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF believes that all children have a right to survive, thrive, and fulfil their potential – to the benefit of a better world. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations, and governments.

Within that framework, Social and Behaviour Change (SBC) is one of its key programme strategies to achieve its results and make the rights of children a reality. SBC programming focuses on community engagement and social behavioral drivers that influence the lives of children and play a key role towards accelerating or reducing the results of UNICEF goals. The area is essential for long-term and sustainable social change and local ownership towards improving the well-being of children and adolescents, their families, and communities. Social and Behavior Change results are central to the SDGs and to UNICEF’s work. The work of SBC in UNICEF is key to strengthening community systems and addressing the key social and behavioural drivers affecting children's rights all across the globe.

Within the delegated authority and under the supervision of the Head of Section or his/her designated mandated representative(s), and in close collaboration with all programme sections, the UN Volunteer Monitoring and Evaluation Specialist will undertake the following tasks:

Monitoring and Evaluation and general activities:

• Support the management of the development of periodic global monitoring reports on Social and Behavior Change (SBC) and any other reports related to UNICEF operations for SBC across UNICEF programming. • Work with the SBC Monitoring and Evaluation Specialist to liaise with the Office of Strategy and Evidence (OSE), Office of Emergency Programmes (EMOPS), and Sectoral Global Programme Division (GPD) Teams for the development of technical guidance, monitoring tools, indicator notes, and other related documents for monitoring of SBC. • Support the Monitoring and Evaluation Specialist in annual reporting on UNICEF’s Global Monitoring Framework, its results, and triangulation with other operational data related to UNICEF corporate reporting. • Support and provide technical assistance to develop Theories of Change in SBC programming for planning, implementation, monitoring, and evaluation. • Assist in the identification and specification of indicators for UNICEF Country Offices and GPD teams to facilitate the monitoring of SBC. • Provide support alongside the SBC Monitoring and Evaluation Specialist to Technical Assistance requests from Country Offices.

Research:

• Provide technical support to develop SBC research frameworks, survey analysis, and data visualizations related to SBC programming.

Learning and Knowledge Management:

• Support the development, organization, and ongoing maintenance of the Global SBC communication and collaboration SharePoint sites. • Provide technical and coordination support for the dissemination of the bi-monthly SBC newsletter, compiling case studies, capacity development initiatives, and other instances to share across the SBC network of achievements and shared learning. • Gather evidence, draft content, and coordinate submissions for the SBC global newsletter, liaising closely with SBC Global Team leads. • Support the development and implementation of the ABCs of SBC podcast series, in collaboration with sectoral teams and external vendors, to showcase key issues and areas of SBC programming, advances, or current debates to the larger SBC sector. • Lead the planning and delivery of the Talking Change webinar series with Country Offices, showcasing their advances and learning from their country’s programming. • Support the maintenance and updating of the AGORA Learning Channel, as needed. • Contribute to the population and regular updating of the SBC capacity development online repository.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and taking an active part in UNV activities (for instance, in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end-of-assignment self-reports on UN Volunteer actions, results, and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc. • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible

• Diversity and inclusion: Treats all people with dignity and respect; shows respect and sensitivity towards gender, cultural and religious differences; challenges prejudice, biases and intolerance in the workplace; encourages diversity wherever possible.

• Integrity: Maintains high ethical standards; takes clear ethical stands; keeps promises; immediately addresses untrustworthy or dishonest behaviour; resists pressure in decision-making from internal and external sources; does not abuse power or authority. • Commitment: Demonstrates commitment to UNICEF’s mission and to the wider UN system; demonstrates the values of UNICEF in daily activities and behaviours; seeks out new challenges, assignments and responsibilities; promotes UNICEF’s cause. • Communication: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents information with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility; structures information to meet the needs and understanding of the intended audience; presents information in a well-structured and logical way. • Working with people: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. • Drive for results: Sets high standards for quality of work; monitors and maintains quality of work; works in a systematic, methodical and orderly way; consistently achieves project goals; focuses on the needs and satisfaction of internal and external partners; accepts and tackles demanding goals with enthusiasm

UNICEF has a zero-tolerance policy on sexual exploitation and abuse, and on any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

3 years of professional work experience at the national level in monitoring, evaluation, reporting, or research.

The incumbent must be a dynamic, multi-functional person who supports UNICEF with professionalism, dedication, and client orientation, and who is willing to work on both programmatic/substantive aspects and to provide operational/logistical services. The following qualifications are required:

• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members and authorities at different levels; • Excellent oral and written skills; excellent drafting, formulation, and reporting skills; • Excellent ability to quickly grasp and synthesize inputs; • Solid overall computer literacy, including proficiency in Microsoft Power BI, Microsoft Office applications (Excel, Word, etc.) , and email/internet; familiarity with database management, analysis, and office technology equipment; • Desirable: experience with monitoring and evaluation, capacity development approaches, quantitative analysis, learning, and knowledge management are all assets.

The incumbent will find his/her own housing arrangements in Nairobi. Nairobi is a modern metropolitan city where most basic goods and services are available locally at reasonable cost. The city is at a high altitude, with sunny days and cooler nights. There is a short rainy season before Christmas, and longer rains fall from March to May. November to February is generally warm. No need for central heating, however, warm clothes are necessary during the rainy season. There are several transportation options in Nairobi, including taxis, buses, mini-buses, and mobile applications for transport. Public healthcare in Nairobi is generally subpar, but there are private healthcare options that are of better quality. The city is widely connected through Jomo Kenyatta International Airport and the smaller Wilson Airport. Air transport is also available to many countries.

The city is home to some 3,000 UN personnel, mainly attributed to the fact that it serves as the headquarters for both UN-HABITAT and UNEP, and as the UN Regional Hub for the East and Horn of Africa region. Security is an issue in Nairobi, with incidents of carjacking and theft not uncommon. Safety and security in Nairobi vary depending on different neighborhoods, and it is important to become familiar with safety recommendations for the city. The telecommunication system in Nairobi is generally sufficient. Internet access is generally reliable. There are fairly frequent power cuts; however, most of the shared compounds have generators. Water supply can also bean issue as Kenya often experiences drought. In these situations, people may need to supplement their water supply by buying water tankers. Kenyans are wonderfully friendly and tolerant of visitors. English is the first language spoken here, though most Kenyans are trilingual, using tribal languages and Kiswahili.

The initial contract is issued upon arrival for the period indicated above. The contract can be extended depending on the continuation of the mandate, the availability of funding, operational necessity, and satisfactory performance. However, there is no expectation of renewal of the assignment. A UN Volunteer receives a Volunteer Living Allowance (VLA), which is composed of a Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).

The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities, transportation, communications, and other basic needs. The VLA can be calculated by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,631. The VLA base rate is a global rate across the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to the cost of living. This method ensures that international UN Volunteers have comparable purchasing power at all duty stations, irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC and is published at the beginning of every month on the ICSC website - http://icsc.un.org.

In non-family duty stations that belong to hardship categories D or E, as classified by the ICSC, international UN Volunteers receive a Well-Being Differential (WBD) on a monthly basis. Furthermore, UN Volunteers are provided a settling-in-grant (SIG) at the start of the assignment (if the volunteer did not reside in the duty station for at least 6 months prior to taking up the assignment) and in the event of a permanent reassignment to another duty station.

UN Volunteers are paid a Daily Subsistence Allowance at the UN rate for official travels, flight tickets for periodic home visit and for the final repatriation travel (if applicable). Resettlement allowance is paid for satisfactory service at the end of the assignment.

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Potential interview questions

Added 2 months ago - Updated 2 months ago - Source: unv.org