Monitoring, Evaluation, and Learning Officer, Home Study and Post Release Services (HSPRS)

Position contingent upon notice of funding

Major Responsibilities:

Responsibilities include but are not limited to:

- Leading monitoring & evaluation of a multi-office HSPRS program that facilitates learning and client-responsive, data-driven service delivery. This includes: - Leading the development of a high-quality MEL plan that facilitates client-responsive, equitable, gender-sensitive service delivery, learning, and data-driven decision-making and provides clear guidance on roles and responsibilities. - Supporting program staff in developing and updating existing program Theories of Change and logframes where relevant to ensure project evaluability. - Ensuring a DEI-informed approach is applied to M&E planning and implementation. - Developing data collection tools and processes in collaboration with program staff and the HSPRS Quality Assurance and Compliance Officer, and the IRS/ETO team, and building the capacity of program staff, including Data Entry and Administrative Support staff, to use them. - Overseeing administration of client satisfaction surveys. - Creating project PowerBi dashboard and routinely uploading data to make it accessible. - Monitoring data quality and coordinating with program staff to ensure entry of data into IRIS/ETO systems. - Conducting analysis of quantitative and qualitative data. - Coordinating the use of translators, interpreters, and/or enumerators for data collection. - Support data review in weekly leadership team meetings; monthly meetings with HQ staff and the office-based Casework Supervisors; and quarterly HS/PRS HQ meetings to review program performance and identify and follow-up on action needed. - Holding annual meetings to capture lessons learned. - Providing timely input into Program Performance Reports. - Documenting and disseminating findings and lessons learned (through donor reporting as well as internal communications and knowledge management processes). - Supporting M&E capacity building, including staff capacity to collect, analyze and use client feedback data, through thought leadership into global tools and resources, training, and technical support. - Supporting other evaluations or research as opportunities arise.

Key Working Relationships:

This position is based in RAI’s Research, Analysis and Learning Unit’s Measurement, Evaluation, and Evidence (ME&E) team and reports to the Sr. Monitoring, Evaluation, and Learning Officer. The MEL Officer will work in close collaboration with the Assistant Program Director and other program staff, including data quality staff; the Program Excellence team; as well as with other members of the ME&E team.

Job Requirements****:

Education: A University degree in a relevant discipline (preferably in Social Sciences, Data Science, or a related field) preferred.

Work Experience:

- Experience developing and implementing M&E plans; coordinating and/or conducting project evaluations, conducting qualitative and both descriptive and inferential quantitative data analysis. Experience conducting evaluations of programs for refugee or displaced populations preferred. A minimum of 3 years of experience strongly preferred.

Demonstrated Skills and Competencies:

- Project management skills. - Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives. - Experience with writing and implementing M&E plans—from inception to close-out. - Experience in monitoring and evaluating programs for unaccompanied children, a plus. - Experience with PowerBi. - A strong understanding of routines that promote data quality. - Experience with data management systems. For U.S staff, experience with Social Solutions’ ETO platform is highly desired. - A strong understanding of client feedback systems and of how to apply a GEDI lens to monitoring, evaluation, and learning. - Experience developing both quantitative and qualitative data collection tools. - A strong understanding of principles and processes involved in collection of data from linguistically diverse, RIM populations. - Ability to effectively communicate results, including with data visualization. - Advanced knowledge of Microsoft Office Word, PowerPoint and Excel. - Experience with R or similar data analysis software. - Strong attention to detail (including in data management and written communication). - Proficiency in Spanish, a plus. - Ability to work flexibly both independently and as part of a team. - Excellent communication skills, both verbal and written, with fluency in English. - Ability to handle multiple priorities and deadlines. - Strong critical thinking capabilities with an ability to rapidly assess situational needs, develop problem solving strategies, and implement sustainable solutions. - Demonstrated experience with capacity building/training related to data collection tools and data quality. - Proven experience with donor reporting. - Experience managing project M&E across multiple locations. - Experience independently managing research processes, logistics and relationships with research partners. - Experience using mobile/ cloud-based digital technology for data collection and management.

Working Environment:

- A combination of standard office environment and remote work depending on location - Occasional domestic (non-local) travel required; up to 10%. - May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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