Monitoring, Evaluation, Accountability and Learning Team Leader

Contract

This is a DRC - National contract. More about DRC - National contracts.

Duty Station : Lashio Office, Nothern Shan State

Reports to : MEAL Manager

Direct Reports : 2-3 MEAL Officers depending on the project expectation

Overall purpose of the role:

The growing complexity of the DRC/ operating environment in Myanmar puts programming quality at risk if staff are not appropriately supported and supervised.

The MEAL team leader is expected to guide the monitoring and evaluation subordinates including information management officer, monitoring and evaluation officers, accountability officers and project staff to ensure proposed monitoring and evaluation plan is executed with utmost quality oversight.

Geographic scope: Area (Northern Shan State)

This role has a base focus and ensures compliance to DRC procedures and guidelines at base level. The role contributes to the development of MEAL strategies, management of MEAL Officers in their day to day activities, Capacity Support to DRC partners in NSS which are translated into action plans and day-to-day tasks.

Responsibilities:

The duties include, but are not limited to the following:

• Lead, supervise, and coordinate assessments and routine monitoring activities.
• Provide technical support to MEAL Officers and program staffs
• Analyze data and write reports (in bullet points)

Monitoring and evaluation

• Lead in routine assessments (PDMs, feedback surveys, satisfaction surveys, etc.) from planning to reporting.
• Provide technical support to program and partners including MEAL system designs and capacity building.
• Conduct data quality assurance on all activities, including auditing data quality and making regular field visits.
• Lead in the tracking of achievements and indicators for projects/programs.
• Will act as the primary MEAL focal point and liaison for partners.

Oversee data management activities

• Support Program Team, and Partners, in development of criteria, tools and methodologies for assessment and beneficiary selection.
• With the support of NEA MEAL Manager, to lead in developing the MEAL tools depending on project requirements for the internal and partner.

Accountability

• In conjunction with the NEAO MEAL Manager, liaise with MEAL Coordinator on Community Feedback Mechanism (roll out and system functioning)
• Coordinate with MEAL Officer(s) and program teams to implement CFM activities (roll-out, service mapping, closing cases, etc.)
• Make sure Community Feedback Mechanism awareness data that delivered to the community by the program and MEAL staff.

• Keep secure the Feedback data and follow up with respective program for response in time.

  Learning and project quality

• Assist NEAO MEAL Manager in planning and leading lessons learned and program review workshops (including presenting results of assessments to program managers and program staff)

• Document and share results of indicator tracking and other assessment results regularly with program teams.
• Lead to the NSS MEAL team to ensure that all of the project database and IPTT are up to date regularly.

Capacity building

• With the support of the NEAO MEAL Manager, provide technical support to partners, including developing tools, planning surveys, data analysis.
• With the support of NEAO MEAL Manager, provide relevant MEAL training/ on job sharing session to program and partner staff
• Provide trainings and regular coaching to MEAL Officers and Assistants as well as to partners

• Coordinate weekly or regular meetings with MEAL staff to exchange information and lessons learned.

  Management and Coordination

• Conduct weekly meetings with MEAL Officers in NSS and assign the priority tasks for a week and review the previous task assigned.

• Make sure that MEAL Officers are working as assigned and support depending on needs and gaps of MEAL Officers.
• With support from the NEAO MEAL Manager, coordinate with partners to provide MEAL technical supports
• Coordinate with program team leaders on all MEAL activities, (assessments, data reviews, workshops, etc.)

As a post-holder is responsible for the following:

• Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility.
• Accountable for making significant decisions on what the unit does: its purpose, functions, and role, and for making commitments and decisions that require the expenditure of significant unit resources.
• Accountable for people management of direct reports. This includes hiring & firing, objective setting, probation, performance appraisal, development of MEAL staffs, managing performance, including poor performance, etc.
• Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC

Experience and technical competencies: (include years of experience)

• University degree in relevant field (development or social research preferably with a focus on monitoring and evaluation as well as compliance issues) or equivalent professional qualification
• Minimum 3 years of relevant work experience – preferably in social work, community development, non-governmental organizations, or civil society.
• Experience working with NGOs and/or the humanitarian sector, and use of data collection tools
• Knowledge/experience with Monitoring & Evaluation specifically, information management or accountability
• Excellent skill in MS Word, Excel, and PowerPoint, KOBO Software
• Knowledge of data analysis practices and tools
• Demonstrated leadership skills (either with field-based staffs, enumerators, or others)
• English proficiency (writing and speaking) including good analytical and report writing skills
• Able to speak in the local language is desirable.

Competency profile

• Ability to work closely with a diverse team of individuals in a highly intense and fluid work environment.
• Capacity to spark innovative approaches to MEAL and to inspire groups to collaborate closely.
• Ability to manage ambiguity, frustration and stress in self and others.
• Desire and ability to learn and grow, both personally and professionally.
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

Conditions

Contract: DRC will offer the successful applicant a DRC’s Regular contract included 3-month probation with the possibility of extension. Salary and conditions will be in accordance with DRC’s Terms of Employment. The position is placed in Employment Band G3-management. This position is open for Myanmar National only.

Further information

For further information about the Danish Refugee Council, please consult our website www.drc.dk

Application and CV

Interest? Click to apply position. Please send your application, in English, no later than 11th June 2024.

CV only applications will not be considered. We only accept applications sent online.

(Applications will be reviewed on a rolling basis, and shortlisted candidates may be contacted for interview/an offer made before the advertised closing date)