Monitoring and Evaluation Senior Officer - External Evaluation Specialist

Entry Mid Programme & Policy Leadership

Overview

Support the EDIN project through monitoring and evaluation activities

You have:

• Advanced university degree in monitoring and evaluation, communications, research, information technology, development studies, political science, or another relevant field.
• Minimum of two years of progressively responsible experience in designing and delivering monitoring and evaluation of projects/programmes is required.
• Fluency in English (write, read, talk) is required.
• Experience in measuring and evaluating activities and initiatives conducted on social media is highly desirable.
• Proficiency in social listening platforms and user engagement metrics tools is highly desirable.
• Experience of measuring qualitative and quantitative engagement of users on social media is desirable.
• Minimum of two years working experience with multilateral organizations is desirable.
• Experience working in diverse country contexts would be an asset.

Contract

This is a IICA-1 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 2 years of experience, depending on education. More about IICA-1 contracts.

Background Information - Job-specific

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management

Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners' programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York. The SDC has a footprint of approximately 125 countries.

This is a position in UNOPS for supporting a project titled “EDIN: Empowering Dialogue Through Interfaith Networks”, co-implemented by the United Nations Alliance of Civilizations (UNAOC) and the United Nations Office of Counter Terrorism (UNOCT/UNCCT). The incumbent of this position will be personnel of UNOPS under its full responsibility.

EDIN is a pilot project launched in January 2021, through which UNAOC and UNOCT/UNCCT aim to provide young religious leaders, representatives of faith-based organizations and young media makers with a peer-to-peer learning space and build their capacity to prevent sectarian violence and counter terrorist narratives, using efficient communication tools and strategies to reach their community. A series of capacity-building activities enhances participants’ competencies that help to debunk hateful discourse and promote inter-religious understanding as key to social cohesion. Participants worked on creating and implementing social media campaigns targeting various audiences across Europe, the Middle East and North Africa. Their campaigns aim to highlight positive examples of peaceful coexistence and interfaith harmony among three Abrahamic faiths, and celebrate diversity, promote inclusion and tolerance, address radicalization, hate speech, prejudices and biases, extremist views about ‘the other’ and related violence. They offer counter narratives that will help build respect and mutual understanding, and celebrate shared values between the faiths, fostering social cohesion within societies. EDIN’s participants are 11 females and 9 males of the ages of 20 to 35 from Europe and MENA regions (Bosnia and Herzegovina, Egypt, France, Germany, Ireland, Italy, Lebanon, Norway, Saudi Arabia, UK and Ukraine). The first edition of the pilot project focuses on Christianity, Judaism and Islam. Subsequent iterations of the project may expand to other religions, faiths or regions of the world.

Functional Responsibilities

Under the supervision of the Institutional and Member States Relations Advisor the Monitoring and Evaluation Senior Officer - [External Evaluation Specialist] will:

• Review documents and materials provided by UNAOC regarding the EDIN project, including: project proposal/design, implementation plan, selection process documents, workshops materials, schedules of the project, participants’ survey responses, etc.
• Review and analyze 17 social media campaigns conducted by 20 EDIN participants on social media and reflected on the EDIN’s micro-site.
• Conduct phone or virtual interviews with relevant UNAOC and UNOCT/UNCCT employees, 4 trainers and 20 EDIN participants to seek their views on project design, effectiveness and lessons learned; apply other relevant and effective data collection methods to conduct the evaluation of the project;
• Prepare and submit a comprehensive report, that will include an independent assessment of the EDIN’s design, quality and outcomes/results; lessons learned and recommendations on the way forward with the EDIN’s planning and execution, drawing on robust and transparent evidence;
• Present key findings and recommendations of the external evaluation to UNAOC and UNOCT/UNCCT and remain available for any follow up questions in relation to the final report content and key recommendations.

3. Monitoring and Progress Controls

• Milestone 1: Desk review, submission of a draft report structure (November 1, 2021);
• Milestone 2: Data-gathering activities, interviews, analysis of 17 social media campaigns, submission of a draft external evaluation report, holding a round of consultations with UNAOC/UNOCT/UNCCT to receive comments and feedback (February 1, 2022);
• Milestone 3: Submission of a final external evaluation report and delivering a (virtual or in person) presentation of its key findings and recommendations to UNAOC and UNOCT/UNCCT (February 21, 2022).

The final report will follow the proposed structure and will contain, at least: an executive summary; an introduction (with the background, general data and objectives of the evaluation); the description of the evaluation object and its context; the methodological approach and techniques (questions and evaluation criteria, methodology and techniques applied, and conditioning factors of the evaluation performed); the analysis and interpretation of the information collected and the results of the evaluation; the conclusions of the evaluation in relation to the evaluation criteria; the recommendations; the actions undertaken to disseminate the evaluation; and, where appropriate, annexes.

Education/Experience/Language requirements

***** FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY*****

Education

• Advanced university degree in monitoring and evaluation, communications, research, information technology, development studies, political science, or other relevant field.
• Bachelor’s degree with experience may be accepted in lieu of an advanced degree.

Experience

• A minimum of two (2) years of progressively responsible experience in designing and delivering monitoring and evaluation of projects/programmes is required.
• Knowledge of results-based management of programmes is required.

Desired Experience (The following experience is optional. Candidates who do not have it are welcome to apply):

• Experience in measuring and evaluating activities and initiatives conducted on social media (including, but not limited to Facebook, Twitter, Youtube, Instagram, Spotify, etc.) is highly desirable.
• Proficiency in social listening platforms and user engagement metrics tools is highly desirable.
• Experience in capturing social media campaign matrixes and analysis of various media channels is desirable.
• Experience of measuring qualitative and quantitative engagement of users on social media is desirable.
• A minimum of two years working experience with multilateral organizations is desirable.
• Experience working in diverse country contexts would be an asset.
• Desirable: Specialist must provide in his/her cover letter 2-3 examples of similar reports produced in the past 5 years. (Confidential data may be redacted.)

Language

• Fluency in English (write, read, talk) is required.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: International Individual Contractual Agreement (IICA) Contract level: IICA-1/ICSC-9 Contract duration: Short-term ICA (lumpsum)

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

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Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: jobs.unops.org