Monitoring and Evaluation Manager

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IRC - The International Rescue Committee

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Job Description

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

CONTEXTUAL BACKGROUND

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 million people are internally displaced and 12.2 million are in need of humanitarian assistance, with 4.8 million in hard-to-reach areas. There are 4 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis. With an annual budget in excess of $140 million and a rapidly expanding portfolio, supported by more than 3,000 staff and workers in the region, IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon and Jordan in the fields of health, child protection, education, women’s protection and empowerment, NFI and food distribution, cash assistance, water and sanitation, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.

Job Overview/Summary

Reporting to the Snr. MEAL Manager, the M&E Manager will manage and continually improve the design and delivery of monitoring and evaluation activities in the NWS hub. The M&E Manager will play a key role in developing and standardizing the M&E strategy and its harmonization with the practices applied by the partners in respect of the relevant IRC guidelines and policies.

Major Responsibilities

Technical Quality and Strategy and Sustaining MEAL Systems (50%)

· Support the establishment and maintenance of strong M&E systems and practices in Syria that are in compliance with the CP strategy, global guidelines and standards, encompassing both programs implemented by IRC as well as programs implemented in partnership with partners;

· Provide M&E technical assistance to program teams and inputs into particularly the set-up, implementation and close-out stages of program management, i.e. measurement methodologies, plans and tools, and data collection, quality assurance, management and analysis;

· Support the implementation of internal or external program evaluations

· Work with the Syria IM and T4P Manager to develop and apply technology solutions and digitalize monitoring processes;

· Contribute to the greater sharing and use of data, research and learning within IRC’s program sectors, to ensure interventions are responsive to needs and informed by a sound understanding of the humanitarian context in Syria.

· Support the Snr. MEAL Manager to work with program sector teams and the Grants Unit in ensuring that MEAL elements support strong proposals for new funding and high-quality reporting on current programs.

Leadership (40%)

· Hire, supervise, and build the capacity of M&E team members in relevant technical and (remote) management competencies;

· Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews;

· Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions;

· Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Partnership and Capacity Building (10%)

· Build the capacity of program and partners’ staff in relevant technical and management competencies.

· Provide feedback to programme staff on all program technical data quality and systems strengths and issues to improve.

· Ensure appropriate proactive and reactive communications and engagement with IRC partners to implement sub-grant agreements and complete program deliverables through regularly scheduled partnership management meetings

Key Working Relationships

Position Reports to: Snr. MEAL Manager

Position directly Supervises: M&E Officers

Key Internal Contacts: All staff and departments within the Syria Country Program (primarily the MEAL, Programmes, Partnerships and Grant teams)

Key External Contacts: Partner organizations, other humanitarian actors, Contracted Monitors.

Qualifications

- A University degree in a relevant field (such as: statistics & data management, social science, public health, development economics, or a related subject area) – a technical degree together with additional relevant work experience may substitute for education. - A Minimum 3 years of working experience in Monitoring, Evaluation, Accountability and Learning-related functions. - Technical skills in setting up quality M&E/MEAL processes and creating logical frameworks and data analysis that leads to learning and action. - Proficiency and experience with mobile data collection tools as well as proficiency with Microsoft Excel. Knowledge PowerBi is an additional asset. - Demonstrated analytical, systematic-thinking, and problem-solving skills. - Proven ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods together with presentation and reporting skills are a strong asset. - Confirmed ability to lead, mentor and empower a small to medium professional team. - Self-motivated with good organization, planning skills, including prioritizing work and multi-tasking. - Proficiency in English, both written and spoken. Proficiency in Arabic is a major advantage.

At IRC - we are committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment.

We acknowledge and honor the fundamental value and dignity of all individuals. We are an Equal Opportunity Employer and consider all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, marital status, veteran status, disability or any other human demographic.

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Gender Equality: IRC is committed to narrowing the gender gap. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Diversity and Inclusion: at IRC, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.

Added 2 years ago - Updated 10 months ago - Source: rescue.org