Mental Health Program Supervisor

IRC - The International Rescue Committee

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Founded in 1933, the IRC is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression or violent conflict. In the U.S., the IRC resettles approximately 11,000 refugees per year and provides numerous program services to assist the refugee from their arrival through citizenship. The IRC in Salt Lake City opened it office in 1994, and provides resettlement services through extended case management to newly arrived refugees for up to 24-months as well as over twenty different programs to educate and empower refugees.

Job Overview:

Under the direction of the Health Program Manager, the Mental Health Screening Coordinator is responsible for addressing mental health focused service provision for newly arrived refugees resettled by the IRC SLC office including: implementing mental health screenings and referrals to individual treatment for newly resettled refugees, coordinating intakes to treatment and follow ups to care, consistent care coordination between partner agencies and clients, addressing severe mental health and community mental and emotional wellbeing needs, facilitating staffing meetings with mental health providers and acting as the primary reference point within the IRC office for mental health related activities and concerns. This effort will center on the implementation of the Refugee Health Screener-15 (RHS-15) and coordinating with the psychosocial team to support clients accessing non-clinical interventions.

Primary Responsibilities:

- Develop programming for Mental Health within IRC SLC, including conducting check-ins with clients reporting mental health challenges and requiring additional support during the resettlement process - Consult on and manage individual client mental health crisis and navigate safety situations with clients as they arise, providing safety planning and referrals to mental health treatment as necessary. - Support and build programming for Safety & Wellness Benchmarks conducted with clients, safety screens, individualized check-ins, MHPSS groups, and RHS-15 programming conducted at regular intervals. - Supervise Mental Health Access, MHPSS, and Mental Health Screening Specialists in mental health screenings, individual check-ins, and psychosocial support groups - Supervise Mental Health Screening Specialist supervising mental health screening data; provide regular reporting to DHHS and other funders, as required and organizing RHS-15 referrals from DHHS at 3 months and one year. - Lead training and development for new staff and interns on IRC Mental Health Team - Develop curriculum for refugee psychosocial support groups upon resettlement and monitor data collected from the group, providing regular reporting to IRC HQ and other funders as required - Monitor overseas data and information for all new arrivals for mental health related information - Conduct RHS-15 screening at three months and one year post arrival; Coordinate referrals to care as needed - Develop MSW and BSW internship programming, provide supervision for MSW/BSW level students and coordinate with IRC internal teams to provide student experiences, learning opportunities, and relevant social work training - Conduct monthly interagency staffing meetings and serve as liaison between mental health service providers and resettlement staff - Complete grant reports for Mental Health Team funding as required - Comply with all policies and protocols of the agency - Other duties as assigned.

Job Requirements:

- Minimum 2-3 years of work experience in mental health; preferably with diverse/refugee population - Bachelor’s degree in mental health related field, Psychology or Social Work; - Master’s degree required for supervising MSW and BSW interns, LCSW preferred - Familiarity with the local mental health care system and means of accessing care for low-income individuals and those on Medicaid - Fluency in written and spoken English, additional knowledge of languages spoken by refugees encouraged and appreciated - Demonstrated ability to work as a team member in a multi-cultural environment - Strong computer skill with proficiency in Microsoft Office (Word, Excel, and Outlook) and ability to learn and utilize multiple electronic systems - Competency in data management and entry - Familiarity with confidentiality guidelines and HIPAA - Ability to prioritize and manage time effectively - Commitment to the mission of IRC and the SLC office needs and outcomes

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.


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