Market Research Manager, P-4, TA (364 days), Audience and Market Insight, PFP, Geneva, Switzerland

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 169,113 USD and 218,037 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

The Private Sector Fundraising and Partnerships (PSFP) section within Private Fundraising and Partnerships Division (PFP) works with National Committees and UNICEF Country Offices to maximize income and drive income growth to support UNICEF’s mission.

The market research manager will work as part of the Audience and Market Insights team (AMI), igniting fundraising income with audience and market insights that power private sector engagement with UNICEF. Teams across PFP are focused on delivering increased funding and engagement for our work with children, and this position plays a critical role in supporting their growth strategies.

For every child, a Champion

This position will help increase UNICEF fundraising net revenues and private sector engagement by designing, conducting, and interpreting research to produce insights that ignite the decision-making within Fundraising and Communications. This post will influence and make recommendations within fundraising offices globally, including PFP, National Committees, Regional Offices, and Country Offices.

The Market Research Manager, under the overall guidance and direction of the Chief Audience and Market Insights, is accountable for managing market research projects, playing a key role in the formulation of UNICEF and PFP strategies, and ensuring the growth in effective use of audience and market insight.

The role holder is responsible for establishing research plans and overseeing work progress to ensure the achievement of concrete and sustainable results according to plans, allocations, results-based-management approaches and methodology, and UNICEF’s Strategic Plans, standards of performance, and accountability framework.

The role holder holds shared responsibility for strategic recommendations and decisions on situation analysis, programme/project planning, implementation, and evaluation as well as administrative decision-making on the use of funds and human resources that have a significant impact on projects.

How can you make a difference?

Summary of key functions/accountabilities:

Key responsibilities include:

1. Managing research with high-value donors (foundations, major donors, corporate and multi-stakeholder platforms)

1. Align priorities with the Chief Audience and Market Insight and set research path to meet the insight needs of High-Value teams.
2. Provide overall policy guidance and direction and coordinate activities. Provide consultation on problem areas and operational issues.
3. Monitor work progress and ensure results are achieved according to schedule and performance standards.

2. Understanding business needs and how insights can enable decision-making.

1. Meet with relevant stakeholders to define the business needs.
2. Establish realistic briefs provided for new research projects that meet business needs.
3. Ensure any investment into insight projects is well aligned to stakeholder requirements.

3. Designing insight plans.

1. Ensure new research project results are actionable and address business issues.
2. Ensure high quality execution of research studies.
3. Provide business partners with relevant high-quality research recommendations.
4. Support the Chief to ensure accountability for actions identified within research outputs.
5. Make use of the latest developments in research and imaginative approaches to provide fresh strategies for insight plans, securing and maintaining buy-in from business owners.

4. Analyzing and presenting consumer and market research findings

1. Work with business partners to deliver executive summaries for all research. The summaries must include team recommendations and a business owner response and/or commitment to actions.
2. Demonstrate how developed insights satisfy the criteria defined by UNICEF.
3. Provide guidance on sensitive and specialized issues, and on global and strategic issues, demonstrating how audience and/or market can help address the issue.

DELIVERABLES:

• Complete and maintain an 18–24-month high-value insight plan.
• Deliver a range of research solutions for high-value audiences.
• Contribute to planning for and management of the 2023 International Peer Review Project.
• Ensure appropriate contribution to the insights included in the annual Trends product.
• Build an effective network with markets, key stakeholders, and the team.

Estimated Duration of the contract

• 364 days

Reporting To:

• The Chief of Audience and Market Insights.

Working Place:

• Geneva, Switzerland is the official duty station. (Flexible work arrangements may be applied if there is a need).

To Qualify as an advocate for every child you will have…

Education:

• An advanced university degree in one of the following fields is required: market, consumer, or social research, marketing, or business.

• Alternative, a first-level University Degree in a relevant field combined with two additional years of qualifying professional experience may be accepted in lieu of the advanced university degree.

  Experience:

• A minimum of eight years of relevant professional experience is required. Experience in working in research with high-value audiences is required. Experience from commercial brands targeting these audiences will be considered.

• Knowledge and experience of multiple markets, as well as consumer products and brand research are required.
• Fundraising experience is an asset.
• Experience working in the development sector is an asset.
• UN/UNICEF experience is an asset.

Language requirements:

• Fluency in English is required. Knowledge of another official UN language or the local language of the duty station is considered as an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are...

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drives to achieve impactful results (1)
• Manages ambiguity and complexity (1) are required.

During the recruitment process, we assess candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.