Management Support Unit Intern

Contract

This is a Internship contract. It usually requires 0 years of experience, depending on education. More about Internship contracts.

Background

The Bureau of External Relations and Advocacy (BERA) is responsible for positioning UNDP as the world’s leading global development agency, promoting its global authority and thought leadership on sustainable development and the interconnected issues of poverty, inequality, and climate change. BERA leads and supports UNDP in building and nurturing strategic relationships and alliances essential to achieving its mission. Creating strong political and financial backing for UNDP by providing partners and supporters with a clear understanding of what UNDP does and how our mission, capabilities and flagship services relate to them. The Bureau leads UNDP’s work on innovative and diversified partnerships and ways of financing the Decade of Action to achieve the Sustainable Development Goals. It is also responsible for global campaigns on critical development issues, which aim to inform government policies and build partnerships around high-impact solutions. BERA coordinates and sets corporate standards across the functions of partnerships, marketing and communications within UNDP and leads on internal communications.

The Bureau of External Relations and Advocacy is positioned around three service lines; Public Partnership; Advocacy, Marketing and Communications; and Private and Finance Partners, all working in close collaboration and coordination under the guidance of the Directorate and with the support of the Management Support Unit and Strategic Analysis and Engagement team.

BERA has a robust network of Representation Offices (Brussels, Copenhagen, Geneva, Tokyo, Washington D.C. and Germany) and Regional Teams in five hubs (Africa, Arab States, Asia Pacific, Europe and CIS, and Latin American and the Caribbean) co-led with Regional Bureaux, all of which play a critical role in audience centric communications and management and strengthening of relationships with Public and Private Partners to help build a strong brand for UNDP within the local ecosystem.

The Management Support Unit is part of the Directorate. As such, it plays a central role in advising the BERA Leadership Team on:

• All matters related to corporate management initiatives including strategic planning, budgeting, financial, procurement and human resources management; results based management; enterprise risk management - including oversight & monitoring and audit preparedness;

• The Bureau’s contribution and compliance with the corporate policy framework, such as the Programme and Operations Policies, Procedures, Accountability Framework and Organizational Handbook projects; Bureau Risk framework; Corporate ICT strategies; Corporate Knowledge, Information and Content Management initiatives; Corporate Learning Strategies etc.

• All Corporate Surveys including the Global Staff Survey and the Headquarters Products and Service Survey. In a team with other Directorate colleagues takes the lead in managing and implementing the UNDP Partner Survey which is under BERA corporate leadership.

Duties and Responsibilities

The Management Support Intern will report to the Chief, Management Support Unit and be part of the MSU team and be responsible for working on human resource databases, formulation of performance dashboards, standardize standard operating procedures, contribution to the development of a document management library, contribution to MSU intranet updates and knowledge sharing within the team.

1. Develop HR database repository of all staff job descriptions (BERA HQ and Representation Office)
2. Provide support to the update and enhancement of Standard Operating Procedures (SOPs) (i.e. vendor, HR, workflows)
3. Contribute in development of innovative ICT and digital solutions as best practice for improvement of operations and business processes
4. Provide support to standardize a document management strategy and system, to reconfigure corporate document network shared workspaces
5. Establish guidelines, develop training materials and to provide assistance on problem solving.
6. Develop standard operating procedure for filing/document management and assistant with document transfer
7. Provide support to update of MSU intranet site, organogram
8. Be part of weekly MSU meetings
9. Undertake any other tasks as requested in the area of operations

Competencies

Core

Innovation -Ability to make new and useful ideas work.

• Delivery Ability to get things done.
• Technical/Functional
• Knowledge of ICT, web standards and best practices.

Analytical

• Excellent research skills combined with a proven analytical aptitude and ability to tap into a vast array of traditional and new knowledge sources.

Communication

• Excellent writing skills, as well as strong analytical aptitude and strong communication skills.

Organizational

• Strong organizational, time management, communication, and interpersonal skills. Ability to work flexibly. Good with organizing and structuring various tasks and responsibilities.

Teamwork

• Demonstrates intercultural sensitivity in a multicultural environment.

Secondary

• Demonstrates integrity and fairness, by modeling the UN/UNDP’s values and ethical standards; Promotes the vision, mission and strategic goals of UNDP; Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Required Skills and Experience

Qualified/suitable intern from the field of communication for development, sustainable development, social science, or related field.

Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:

(a) Be enrolled in a graduate school programme (second university degree or equivalent, or higher);

(b) Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);

(c) Have graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation

Application procedure

The application should contain:

• Brief Cover Letter (in English) stating interest in and qualifications for the post;
• Current and complete CV in English;