Management Assistants and Business Process Assistants

Human Resources

Overview

Provide administrative support to managerial and operational staff at ECB.

You have:

• Relevant vocational training or equivalent in a relevant field such as accounting, public administration, or business administration.
• A minimum of two years’ professional experience in the field of administrative support.
• Professional experience working for an international public institution or an international private sector company.
• Professional experience in organising onsite and virtual events, conferences or high-level meetings.
• Advanced user knowledge of MS Word, PowerPoint and Outlook and intermediate knowledge of Excel.
• Professional experience in archiving systems and data management.
• An advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU.

Contract

This is a Fixed Term contract. More about Fixed Term contracts.

General Information

Type of contract Fixed-term contract, which may be extended subject to individual performance and organisational needs

Who can apply? EU nationals

Salary C (bracket 1 - step 1) full time monthly net salary: €3,709 plus benefits, for further information see what we offer.

Working time Full time

Place of work Frankfurt am Main, Germany

Closing date 19.01.2026

Your team We are seeking to fill several Management Assistant and Business Process Assistant roles in various ECB business areas. As part of this selection process, we plan to establish a reserve list of candidates who may be considered for identical or similar positions over a period of 24 months, in line with future organisational needs.

The ECB is the central bank responsible for the euro, the currency shared by 20 European Union Member States. The ECB’s main task is to maintain the euro’s purchasing power and hence preserve price stability in the euro area. In addition, the ECB, in cooperation with national supervisors, is responsible for ensuring that European banking supervision is consistent and effective.

In your role as Management Assistant or Business Process Assistant, you will work as part of a team to provide administrative support to managerial and operational staff. You will be responsible for coordinating tasks and projects with senior management and units both within your business area, as well as across the rest of the ECB.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role As a Management Assistant or Business Process Assistant you will:

- provide administrative and secretarial support to management and staff, which may include assisting with the running of various business processes (e.g. monitoring central inboxes, creating and coordinating workflows, liaising with internal and external stakeholders); - organise meetings, conferences and events; - manage calendars and business travel arrangements, help process expense claims and maintain stocks of office supplies; - support your unit’s financial/budgetary processes and contribute to budget planning; - assist with human resources processes for your unit (e.g. recruitment, on-boarding and training); - manage the flow of information, handling internal and external emails and telephone calls; - manage your unit’s document management workspace.

The position offers you excellent opportunities to learn about and administer key processes and systems at the ECB, while supporting diverse teams in the smooth implementation of their daily activities. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.

We actively support professional development for our staff. Besides learning opportunities such as training and mentoring, we encourage and support horizontal mobility after some years in the same position.

Qualifications, experience and skills Essential:

- relevant vocational training or equivalent (such as a university degree) in accounting, public administration, business administration, law, human resources, finance, information technology, communications or another relevant field (see How you can join us for details on equivalences); - in addition to the above, a minimum of two years’ professional experience in the field of administrative support; - professional experience working for an international public institution or an international private sector company; - professional experience in organising onsite and virtual events, conferences or high-level meetings; - advanced user knowledge of MS Word, PowerPoint and Outlook and intermediate knowledge of Excel; - professional experience in archiving systems and data management; - an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

You are recognised as someone who supports others proactively. You work constantly to improve your own output and you learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. Your strong capacity for analytical thinking enables you to work with incomplete information and you deliver in line with stakeholder needs.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are motivated to be part of our team and to develop and use your skills and competencies to achieve the aims of this position.

Working modalities We would be happy to discuss part-time arrangements for these roles.

Further information Some of the contracts will be convertible into permanent contracts after three years subject to individual performance and organisational needs.

Other contracts offered will be fixed-term, the appointment being for a period of at least one year as of the exact starting date of the selected person.

Temporary appointments may be extended or made permanent subject to organisational needs and budgetary constraints. This may result in a staff member with a non-convertible fixed-term contract being offered a convertible contract in accordance with the ECB Conditions of Employment.

Application and selection process The recruitment process for this position will be conducted remotely. It will include a written exercise and an interview.

If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of How we hire), from which you might be considered for similar positions within the ECB.

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Potential interview questions

Added 5 months ago - Updated 5 months ago - Source: ecb.europa.eu