M&E Quality Assurance Officer, Afghan Support & Investment Project

Job Description

Job Overview: The M&E Quality Assurance Officer supervises QA Specialists, runs weekly reports to share with team, writes donor reports, addresses/escalates QA issues as they arise in accordance with IRC and donor policy. The position will report to the Project Director.

Major Responsibilities:

Responsibilities include, but are not limited to:

Monitoring, Data, & Reporting

· In collaboration with the Project Director, develop M&E plan including:

· Design and develop data collection tools to monitor achievement of outputs, outcomes, and objectives in consultation with key project staff and subject matter experts (SMEs) as appropriate

· Establish internal excel database to support efficient, accurate data management, reporting and data analysis

· Lead tracking of all project outputs, outcomes, and objectives against targets.

· Monitor data quality and follow-up on issues identified

· Provide regular and timely reports for all team members on program metrics, spot checks of intake notes and financial transactions

· Facilitate biweekly data analysis and action planning to ensure project is on track

· Lead monthly and semi-annual report development in collaboration with QA staff

· As needed, maintain project database to support efficient, accurate data management, reporting, and data analysis

· Alert Project Director to any necessary changes to M&E plan or tools in a timely manner

· Manage annual evaluation in coordination with key project staff and SMEs

· Lead analysis and interpretation of needs assessment and evaluation results

Quality Assurance

· In collaboration with Project Director, develop risk mitigation plan for project

· Develop quality assurance standard operating procedure for team to review all project files to ensure compliance with donor and IRC policies

· Maintain QA records and tracking system, including corrective actions

· Update the ASIP leadership team on QA trends, issues weekly

People Management

· Oversee the recruitment, hiring and training of Monitoring & Evaluation Quality Assurance (M&EQA) staff and ensure that they are managed in accordance with IRC’s People Manager Standards

· Oversee daily M&EQA, providing guidance, leadership and direct support

· Support team to problem solve issues, and move forward corrective action with wider team

· Ensure that work is completed in a timely manner, and actively manage the caseloads of direct reports.

· Evaluate and report staff performance.

· Provide career development and learning opportunities to intake staff to build the service delivery leadership strengths of all within the department.

· Other tasks as assigned.

Job Requirements:

Education: Bachelor’s degree in related field of study preferred.

Work Experience:

· Minimum of 4 years of monitoring and evaluation (M&E) work

· Demonstrated commitment to data-driven programming

· Demonstrated experience developing logframes; developing and/or implementing M&E systems; developing surveys and other data collection tools; analyzing and visualizing data; and reporting.

· Demonstrated experience using Microsoft Excel.

· Demonstrated experience in utilizing webinar/virtual meeting platforms such as Zoom and/or Microsoft Teams.

Demonstrated Skills & Competencies:

· Demonstrated success working and communicating effectively in a multi-cultural environment.

· Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

· Attention to detail and accuracy in work product.

· Analytical, problem-solving, and decision-making skills

· Fluent in English, both spoken and written

· Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.

Working Environment:

· Can be remote

· May require travel

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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