Logistics Associate - Cargo Tracking SSA6, 6 months, Jerusalem

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Short Description

JOB TITLE:

Logistics Associate – Cargo Tracking

TYPE OF CONTRACT:

Special Service Agreement (SSA) LEVEL 6

UNIT/DIVISION:

Supply Chain/Logistics Cluster

DUTY STATION (City, Country):

Jerusalem

DURATION:

6 months with possibility of extension

ORGANIZATIONAL CONTEXT

These jobs are found in Headquarters (HQ), Regional Bureaux (RB) and Country Offices (CO and Area/Field Offices. Job holders report to a Logistics Officer, Head of Unit or the designate. At this level, job holders demonstrate responsibility and initiative to respond independently to queries with only general guidance for all assistance modalities for both WFP and logistics common services. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders typically manage a small team, supervising and coaching staff.

JOB PURPOSE

To provide specialized support functions and/or supervise staff performing standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

KEY ACCOUNTABILITIES (not all-inclusive)

• Verify complete and coherent Service Request Forms (SRFs) are received and entered into RITA in a timely way according to established procedures; liaise with Service Users to update data on their SRFs as required.
• Liaise with the Logistics Officer in charge of Cluster operations or designated responsible staff (and other actors to cross-check data for accuracy; ensure that cargo documentation (Waybills, GRNs, Bills of Lading, etc.) is received, reconciled against requests, and properly catalogued/filed.
• Support field Logistics Officers/Storekeepers/etc. as required to collect information on received, dispatched, and released cargo; and, to resolve discrepancies between SRFs, cargo documentation, and physical inventory of stocks at Common Service locations.
• Register all data, including details of all logistics transactions related to cargo that is handled and transported through the Logistics Cluster coordination mechanism by utilizing RITA.
• Support the Logistics Cluster operations officer to establish and coordinate reporting procedures and provide assistance to logistics staff in meeting reporting requirements.
• Work with the Logistics Officers and the commodity tracking data to provide service users with timely and relevant reports on their consignment status.

Short Description

• Liaise with Logistics Officers and Information Management Officers regarding dissemination of, and requests for, reports for other agencies.
• Use Microsoft Excel to generate tables, charts, reports based on RITA data that illustrate cargo flow as entered into the system.
• Assist with the training of new logistics officers/assistants/storekeepers as required to ensure proper management of non-WFP stocks and proper reporting of daily/weekly/monthly activity.
• Perform other duties as may be required.

STANDARD MINIMUM QUALIFICATIONS

Education: a University degree social sciences, business, logistics, international relations, communications, journalism or related field; or the equivalent combination of education and experience. Language: Fluency in both oral and written communication in English and Arabic languages

Experience

• Logistics and/or Supply Chain Management experience,
• Background in warehousing, transport (uni or multimodal), customer service or sales force,
• Background with cargo tracking.
• Knowledge of an ERP or a supply chain management software is a plus.
• Willingness to work in dangerous or insecure locations.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
• Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
• Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
• Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

• Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
• Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
• Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
• Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
• Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
• Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
• Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
• Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
• Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Supply Chain Management and Optimization Demonstrates ability to design basic supply chain networks, including appropriately assessing and escalating challenges to ensure that WFP is able to provide consistent and uninterrupted service to its beneficiaries and partners. Planning, Project & Resource Mgmt Collects and analyses relevant technical data from diverse sources to forecast operational needs under various scenarios and makes evidence-based proposals. Information Management & Reporting Liaises with internal and external stakeholders to consolidate preliminary data analysis, draft reports and disseminate information that represents concerns and trends. Market Analysis, Contracting and Operational Execution Demonstrates ability to collect market information and process and analyse proposals in line with WFP standard rules and regulations in order to deliver efficiently. Warehouse and Inventory Management Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation. Technical Assistance and Coordination Demonstrates abilities to provide basic technical advice and maintain effective (inclusive, collaborative, unified) logistics coordination mechanisms with humanitarian partners and other relevant stakeholders.

OTHER SPECIFIC JOB REQUIREMENTS

This section is optional to describe additional responsibilities & knowledge required for the specific job

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Experience maintaining corporate systems and running queries on ongoing shipments, pipeline information, insurance claims, and food stock. • Experience in administering third party service providers’ contracts. • Experience in compiling contract documentation. • Experience in contract execution. • Experience in budget monitoring and reporting.

DEADLINE FOR APPLICATIONS

19 April 2024

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.