Logistics Assistant (Customs)- SSA5

Logistics & Procurement

Overview

Ensure timely customs process and logistics management for WFP operations.

You have:

• Fluency in English and the duty station's language, if different.
• Experience in managing customs procedures and processes.
• Experience using corporate systems to monitor ongoing shipments and stock.
• Experience in analyzing data and drafting reports.
• Experience in measuring service providers' performance against set KPIs.
• Completion of secondary school education; post-secondary certificate in related area is desirable.

WFP encourages female candidates and people with disabilities to apply.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourage qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The escalation of the conflict which began on 7 October in Gaza, resulted in the disruption of electricity, food, water, and fuel supplies, as well as restricted access to and movement within Gaza. This has caused a significant worsening of the humanitarian crisis and a large-scale displacement of the population within Gaza. Due to the magnitude of the humanitarian crisis, the significant impact on the supply chain and the access challenges to and inside Gaza, humanitarian organizations face significant logistics challenges for the delivery of relief supplies and life-saving cargo. In response to the request made by the Palestine Humanitarian Country Team, the Palestine Logistics Cluster was officially activated on 16 October 2023. A logistics coordination cell, part of the Palestine Logistics Cluster is also set up in Cairo to support the Gaza response.

ACCOUNTABILITIES/RESPONSIBILITIES: 1. Provide support to ensure the timely facilitation and management of the customs process for WFP food commodities and non-food items as well as coordinate with the concerned WFP staff and stakeholders to ensure customs clearance of commodities. 2. Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries. 3. Support timely ordering and delivery of commodities and supplies to authorized partners and destinations. 4. Support management of logistics vendors’ contracting activities including performance monitoring and measurement. 5. Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mindset. 6. Contribute to budget preparation, monitoring, and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards. 7. Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary. 8. Assist in the management of commodity accounting data quality and integrity. 9. Support operational pipeline analyses, assessments, and operational planning for all delivery modalities. 10. Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues, and escalate various issues to the supervisor. 11. Collect and compile data, produce and/or contribute to reports (e.g. CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems in support of informed decision-making. 12. Liaise with an internal and a limited number of external stakeholders to support efficient logistics operations management. 13. Guide other support staff, to assist them in completing standard tasks to agreed standards and deadlines.

QUALIFICATIONS & EXPERIENCE REQUIRED: FUNCTIONAL CAPABILITIES:

Capability Name Description of the behaviour expected for the proficiency level Supply Chain Management and Optimization Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks. Planning, Project & Resource Mgmt Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources. Information Management & Reporting Collates accurate and timely information and data to enable informed decision-making on reporting within individual units and consequently the greater humanitarian community. Market Analysis, Contracting, and Operational Execution Ability to collect and collate necessary information to enable WFP to make informed operational decisions. Warehouse and Inventory Management Demonstrates ability to implement operational warehouse procedures and normative guidance to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation. Technical Assistance and Coordination Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities. Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience Knowledge & Skills: • Experience in managing customs procedures and processes. • Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock. • Experience analysing data (on commodities, funds, etc.) and drafting reports. • Experience in measuring service providers’ performance against set KPIs. • Experience in assisting in the preparation of contract documentation. • Experience in providing technical business support in corporate systems.

Languages: National Professional: Fluency (level C) in English language and the duty station’s language, if different.

WFP is committed to an accessible, inclusive recruitment process. Please contact us at [email protected] to advise us of any disability-related reasonable accommodation or accessibility requests you may have. A member of the reasonable accommodation team will contact you to confidentially discuss your needs.

This email is only to be used for any disability-related accessibility requirements, and not for sending the application itself. Due to volume of applications, any applications or CVs sent through this email address will not be considered as a formal application and will not receive a reply from WFP.

WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

. All WFP Employees are expected to demonstrate the following competencies and standards of behavior, aligned with our core values and principles of WFP LEADERSHIP FRAMEWORK: Leads by example with integrity, Drives results and delivers on commitments, Fosters inclusive and collaborative teamwork, Applies strategic thinking, Builds and maintains sustainable partnerships. Candidates’ alignment with these behaviors is assessed in our selection process.

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any payment requests should be refused and reported to local law enforcement authorities for appropriate action.

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Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: wfp.org