Liaison Coordinator Yemen Aden (Nationals Only)

Contract

This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

The purpose of this position is to perform in the day-to-day implementation liaison functions and responsibilities including processing Sub agreement& MOUs, Visas and residence permits, progress reports submission to authorities . Use actions words such as conduct or assist for the position relevant responsibilities.

Qualifications

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

• Experience from working as a Support Function Coordinator in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts preferably worked as civil servant.
• Documented results related to the position’s responsibilities
• Good English communication written and verbal
• Minimum Bachlors degree , Social sciences, certified graduation from academy or equivalent.
• Good social knowledge of the operational area.
• Must have strong interpersonal and organizational skills and a team player.
• Ability to work with less supervision in a hardship area.
• Must have computer skills in MS –Word and spreadsheet packages.
• Past Experience, with the INGOs sector, in liason tasks is preferred.

Context/ Specific skills, knowledge and experience:

• Takes responsibilities with the ability to work under minimal supervision.
• Promote continuous learning, communicates clearly.
• Takes initiates and drives high levels of performance management.
• Plans work, anticipate risks and sets goals within area of responsibilities.
• Creates a respectful office environment free of harassments and retaliation.
• Constant availability and readiness to respond to challenges and emergencies related to staff in the mission.
• Anticipate and inform the management on matters affecting staff Safety.
• Excellent interpersonal and communication skills.

2. Behavioural competencies (max 6)

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect

1. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description

• The Work and Development Plan please give a green signal for the Master budget

• The Mid-term/End-of-trial Period Performance Review Template

• The End-term Performance Review Template

• The NRC Competency Framework

Responsibilities

1. Adhere to NRC policies, tools, handbooks and guidelines
2. Identify, engage, and establish relationships with relevant government entities, local organizations, community leaders, and other stakeholders to foster collaboration and partnerships..
3. Serve as the primary point of contact between the INGO and external stakeholders, ensuring timely and effective communication, information sharing, and coordination of activities.
4. Represent the INGO in meetings, forums, and events with external stakeholders, advocating for the organization's mission, objectives, and programmatic impact.
5. Stay updated on relevant policies, regulations, and legal requirements affecting the INGO's operations, and ensure compliance in collaboration with relevant internal departments
6. Identify and address conflicts or issues that may arise between the INGO and external stakeholders, seeking constructive resolutions and maintaining positive relationships..
7. Report significant incidents of NRC related issues in a timely manner to the appropriate management/staff using prescribed reporting forms and modalities. Ensure the reports are disseminated in a timely manner to the appropriate NRC staff and offices. Liaise with other local stakeholders and authorities at appropriate level.
8. Support the liaison with the authorities on Sub agreements and Memorandum of understanding. Facilitate the annual and six-monthly report to Mopic and Mosel.
9. Be responsible for the Visas and work permit of international staff and the visitors to Yemen NRC
10. Participate in the HWG and facilitate in other meetings with the authorities.
11. Build relationships and negotiation between the organization, the community and authorities and attend meetings.
12. Performs other duties as assigned.

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

• Liaison with the authorities on access(Visas& resident permit) , SA, Social security, progress reports submission, Events permits
• Performing Liaison tasks and movements tracking.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Support Department
• Programme
• Country Office

Scale and scope of position

Staff: According to the structure. Stakeholders: Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies) Budgets: List of budgets covered by post holder, and size of budget Information: Brief description of the information resources the post holder is responsible for at CO level (e.g. GORS, Agresso, Webcruiter, Intranet) Legal or compliance: Brief description of any legal or compliance responsibility the post holder has (term of employment, vendors, donors)