Learning Technologies and Innovations Programme Manager

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 90,970 USD and 117,287 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVES OF THE PROGRAMME

The World Health Organization's Academy (‘The Academy') is a new state-of-the-art learning institution that aims to revolutionize lifelong learning for health impact and reach million learners around the world. Based in Lyon, France, the Academy hub will offer a blend of learning modalities; digital, in-person learning via the hub in Lyon or through the campus network, as well as ‘portable learning labs' designed for contexts where participants cannot travel or access the digital learning platform.The Academy is an integral part of the WHO under the management authority of the Director-General. The overall goal of the Academy is to advance the learning and human development component of WHO's General Programme of Work (GPW) and health sustainable development goals. More specifically the Academy will:

• Enhance the competencies of millions of people through cutting-edge digital learning and hybrid learning, including leaders, practitioners, catalysts and lay people.
• Transition the WHO to a learning organization and strengthen the competencies of over 7,000 staff to advance the WHO priorities and goals.
• Improve the effectiveness, efficiency and impact of lifelong learning supported by WHO across three-levels of the organization.

The WHO Academy will deliver advanced digital and in-person learning to WHO workforce, health policy practitioners, health workers and other individuals. The Academy will be officially launched in May 2021 as a globally accessible school for the future which combines the latest technologies in digital and remote learning with advancements in adult learning science to offer innovative, personalised and multilingual learning that meets priority needs.

DESCRIPTION OF DUTIES

Learning technology strategic direction and execution:

• Lead the development and implementation of the learning technology roadmap priorities in support of the Academy's strategic direction.

Product management and development:

• Manage product development (functionality, user experience, design, delivery and analytics) of the LXP platform and related learning technologies, including specification definition, selection, implementation, business processes, development, testing, evaluation and quality improvement initiatives in alignment with the WHO Academy requirements, learning model and standards.

Programme and operational support and coordination:

• Manage technical support for the learning technologies ecosystem, product lifecycle management, day-to-day operations, incident management, and maintenance.
• Coordinate multi-disciplinary LXP expert groups, platform and product teams including consultants, staff and external partners.
• Collaborate with and engage key stakeholders on educational technology matters.

Generic duties:

• Manage a small team of technical staff to optimize and deliver the programme's objectives.
• Develop and monitor work plans and budgets for the team's activities and follow upon the implementation of planned activities.
• Analyse data and information on best practice in implementing sustainable publichealth programmes and disseminate information.
• Manage research activities and the implementation of the subunit's activities anddissemination of information for capacity building in the respective area of work.
• Conduct monitoring and evaluation of the specific field of work and conducts timely reporting for decision makers.
• Perform all other related duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential: An advanced university degree (Master's level or above) in computer science, information management, engineering, adult learning, business management, public health, social sciences or field relevant to the position. Certification in Scrum Product Owner. Certification in Scrum Master. Certification in Prince 2 practitioner or PMBOK. Desirable: User Experience or Design Certifications. Digital Transformation certifications. Python/Machine Learning Certifications.

Experience

Essential: A minimum of 7 years of professional experience in product programme or project management in the field of technology and learning platforms. Experience using agile and LEAN delivery software systems with demonstrated experience of successful delivery of complex cross functional or interdependent system implementations. Within this experience, 5 years progressive hands-on experience working in innovative technologies focused on learning systems design and implementation, educational technologies and adult learning design. Demonstrated exposure at the international level.

Skills

Strong skills and knowledge in the field of Learning Technologies. Strong skills and knowledge in the use of Agile and LEAN methodologies. Working knowledge on product life cycle management and software development lifecycle. Expertise in overall product architecture development - defining product workflows & technology landscape. Excellent technical skills in open source-based learning technologies like Moodle & Open edx. Proven skills in managing and developing open source technologies like Python, nodejs, vue js, DevOps environment like OpenShift, Azure/AWS/GCP. Expertise leading the development of learning products based on Artificial intelligence, Machine Learning, AR/VR technology and Data Analytics. Familiarity with platforms and solutions in deep neural networks like CNN and RNN, robotics, and digital technologies in health and educational settings. Ability to manage diverse teams and mobilize resources. Ability to engage effectively and diplomatically with internal/external partners.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Setting an example Building and promoting partnerships across the organization and beyond Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English. Desirable: Expert knowledge of French. The above language requirements are interchangeable.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 74,913 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3296 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.