Learning & Development Coordinator Nigeria Maiduguri

Support and coordinate the learning and development initiatives in Nigeria

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NRC - Norwegian Refugee Council

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Application deadline 4 years ago: Tuesday 22 Mar 2022 at 23:59 UTC

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Overview

Support and coordinate the learning and development initiatives in Nigeria

You have:

  • Proven track record of professional experience delivering or coordinating learning activity, both face-to-face & virtual
  • Experience using/working with multiple learning technologies, including e-learning, blended programmes, virtual classrooms (Microsoft Teams)
  • Confident communicator with the ability to build and maintain relationships with multiple stakeholders
  • Intuitive and empathetic, able to relate to others and build rapport
  • Highly organised, capable of operating within multiple reporting lines and managing multiple priorities successfully
  • Experience in working remotely within a team, meeting workload requirements and being effective through delivery

Contract

This is a Professional contract, Grade 7 (NRC) contract. More about Professional contract, Grade 7 (NRC) contracts.

We are looking for people who are passionate about helping refugees and people forced to flee.

If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate Learning and Development Coordinator to join our Human Resources Team in Maiduguri. You will be responsible for the coordination and delivery of our L&D, promoting our learning culture within NRC Nigeria by increasing the level of relevant skills and knowledge through the provision of a range of activities.

To be successful in this role you will be a confident communicator with excellent relationship building skills, capable of establishing strong relationships with stakeholders at all levels while supporting new initiatives and learning projects across the country.

If you are highly organised individually, comfortable with working in a remote environment and have previous experience of delivering or coordinating learning activities, we would love to hear from you!

Role Responsibility

  • Consistent delivery of central L&D curriculum to the required standards
  • Operate as the initial point of contact for L&D in Nigeria, maintaining excellent communications with key stakeholders and escalating any complicated request to the HR Manager
  • Support team colleagues with specialised projects and learning design when appropriate and if required
  • Deliver learning in both formal (e.g., tutor-led) and informal settings, supporting and coaching learners to develop their skills; this includes using learning technologies and credible leadership behaviours to meet all learning needs
  • Evaluate the effectiveness of training delivery and learning outcomes to evidence success factors and address shortfalls
  • Maintain appropriate records of learner development and resource allocation to allow tracking and evidence of training

we are looking for

  • Proven track record of professional experience delivering or coordinating learning activity, both face-to-face & virtual
  • Experience using/working with multiple learning technologies, including e-learning, blended programmes, virtual classrooms (Microsoft Teams) and social learning
  • Confident communicator with the ability to build and maintain relationships with multiple stakeholders at all levels, and challenge with humility when necessary
  • Intuitive and empathetic, able to relate to others and build report
  • Highly organised, capable of operating within multiple reporting lines and managing multiple priorities successfully
  • Experience in working remotely within a team, meeting workload requirements and being as effective through delivery as possible.

    What’s in it for you?

Female candidates are strongly encouraged to apply and to Join a work culture that empowers every employee to share ideas and take responsibility:

At NRC we think creatively. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative.

Learn on the job: NRC's collaborative working style favours the exchange of good practice and lessons learnt. At NRC, employees learn on the job and are encouraged to look for opportunities to develop new competencies. NRC managers prioritise the quality work and the competency development of their staff. This entails giving newcomers a good start, following up, training and mentoring employees to allow them to perform well in their current job, offering learning and development programmes.

Additional Information: Duty Station: Maiduguri, Nigeria - Duration of contract: 12 months renewable. Grade 7 in NRC's grading structure - Reporting line: Human Resources Manager, Nigeria

This position is open to National candidates only. We invite applications from all qualified and interested candidates. Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline. For further details, you can view a copy of the full Job Description

Potential interview questions

Can you provide an example of a successful learning program you have coordinated? This question assesses your practical experience and effectiveness in managing learning initiatives. Share details of the program, your role, and the positive outcomes achieved.
How do you handle conflicting priorities when managing multiple learning projects? The interviewer wants to understand your organizational skills and ability to prioritize effectively. Pro members can see the explanation.
Describe a situation where you had to build rapport with a difficult stakeholder. Pro members can see the explanation. Pro members can see the explanation.
What strategies do you implement to evaluate the effectiveness of a training program? Pro members can see the explanation. Pro members can see the explanation.
How do you keep up with advancements in learning technologies? Pro members can see the explanation. Pro members can see the explanation.
Added 4 years ago - Updated 1 year ago - Source: nrc.no