Learning Advisor
Drive training quality and support program improvement
Overview
Drive training quality and support program improvement
You have:
- Experience working with NGO and/or international organizations delivering engaging face to face and online adult learning activities.
- Experience in Adult Learning Methodology and Training Management Cycle.
- Experience in managing peer to peer learning events and developing communities of practice.
- Ability to manage virtual meetings and use collaborative technologies.
- Excellent written and verbal communication skills in a multi-cultural environment.
- Dedication to learning and continuous improvement.
- Understanding of program quality standards and approaches.
- Ability to work in Spanish, French or Arabic.
- Mastery of MS Word, Excel, PowerPoint, and Outlook.
Job Description
Job Overview: The Learning Advisor is part of the Program Quality Support Unit (PQSU). The PQSU is part of a group called Technical Excellence (TE), which also houses 5 sector-specific Technical Units (TUs) advising on our main programming areas (Education, Economic Recovery and Development, Governance, Health, and Violence Prevention and Response), across six different regions of the world, and the Measurement Unit (MU) that plays a crucial role in driving the collection and analysis of programmatic data from our CRRD programs. The Learning Advisor will drive coordinated and improved quality of trainings within Technical Excellence ultimately supporting enhancing programs and projects quality. The Learning Advisor will bring best practice around adult learning to support project leads with training that they conduct. In addition, this position will develop training plans to support the onboarding and professional development of technical staff.
Major Responsibilities: ---------------------------
- Supports Technical Advisors (TAs) and Specialists (TSs) to improve the quality of content and approach to training. This includes reviewing program quality training plans and presentations trainings and sharing recommendations for improvement; producing guidance, including trainings and templates for trainers to use to improve remote adult learning event facilitation; capturing and disseminating best practices for development and delivery of in person and remote adult training. - In collaboration with Technical Excellence leadership and the PQS Officer and training facilitators, build a sustainable approach to technical Advisors learning and training to promote IMPACT standards. That includes building a coordinated and integrated learning and training plan for Technical Excellence on a variety of program quality topics and defining the best approach to sustain knowledge over time across Technical Units with limited resources. - Lead, in collaboration with the Senior Director and the STA Program Quality, the design and delivery of a curriculum on project and program design. - Work with TE leadership to improve Knowledge Management and staff onboarding, building out a standard onboarding approach for Technical Excellence (TE) and Technical Coordinators in country program.
- Build a catalogue of accessible TE trainings and lead on transferring curriculum to Kaya (technology platform) as appropriate. - Advising on models and approaches that can foster peer learning (among TAs but also among regional and country programs staff). - Provide surge support to PQSU projects as needed.
Job Requirements: We are looking for a talented, highly collaborative individual passionate by our mission and committed to our values of Equality, Service, Integrity and Accountability.
Work Experience:
· Experience working with NGO and/or international organizations within which at least 1 in developing and delivering accessible & engaging face to face and online adults learning activities.
· Experience in Adult Learning Methodology, Training Management Cycle (training needs analysis, design, delivery, post-training support, evaluation) and training delivery methods.
· Experience in managing peers to peers learning events including familiarity with the development of communities of practice.
Demonstrated Skills and Competencies:
· Dedication to IRC values of Equality, Service, Integrity and Accountability and a strong passion for our mission.
· Ability to manage virtual meetings and navigate collaborative technology applications.
· Excellent interpersonal and facilitation skills, including excellent written and verbal communication skills in a multi-cultural environment.
· Project management skills, including organization and attention to detail.
· Highly enthusiastic, collaborative and pro-active colleague with talent for teaming with cross-functional groups.
· Ability to manage and work through change in a proactive and positive manner.
· Dedication to learning and continuous improvement.
Preferred experience & skills:
· Ability to work in Spanish, French or Arabic.
· Understanding of program quality standards and approaches.
· Ability to travel to IRC country program locations.
· Familiarity with IRC processes.
· Mastery of MS Word, Excel, PowerPoint, and Outlook.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
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Qualifications
Potential interview questions
| Can you share an example of a successful training you developed or delivered? | This question assesses your experience and effectiveness in training delivery. | Focus on highlighting your role, the training design, and feedback received. |
| Describe your approach to adult learning methodologies in training settings. | The interviewer wants to understand your theoretical framework and practical experience. | Pro members can see the explanation. |
| How do you manage changes in project scope during a training event? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to promote engagement during virtual training sessions? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure that training content is both accessible and effective for diverse learners? | Pro members can see the explanation. | Pro members can see the explanation. |