Knowledge Management Specialist

Volunteering Communications & PR

Overview

Develop and implement knowledge management strategies and enhance visibility.

You have:

• At least 3 years of experience in knowledge management or related field.
• Strong understanding of Microsoft SharePoint and its functionalities.
• Experience in organizing training sessions and workshops.
• Ability to draft and edit communications material, including reports and web content.
• Familiarity with monitoring and evaluation practices.
• Excellent communication skills, both written and verbal.
• Experience in managing internal knowledge systems for large organizations.
• Ability to work collaboratively with various stakeholders.

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Structured within UNDP’s Regional Service Centre for Africa (RSCA) in Addis Ababa, the Regional Programme for Africa contributes to regional development by addressing cross-border challenges facing the continent and amplifying opportunities related to the priorities and aspirations defined by the African Union and other regional entities. The Regional Programme seeks to address regional issues on the continent by providing programmatic support to countries facing similar challenges where a united front of affected countries is best suited to address the prevalent specific issues. Several flagship projects and initiatives have been developed to fulfill this mandate, including support to the implementation of the African Continental Free Trade Area (AfCFTA), the launch of the Africa Borderlands Centre, and projects to empower youth and women across the continent.

Under the direct supervision of the Regional Programme Communications Specialist, the UN Volunteer will undertake the following tasks: Knowledge Management: • Develop knowledge management strategies, products and methodologies for the Regional Programme and RSCA. •Support the design and implementation of the RSCA Knowledge Gateway on SharePoint, incorporating the RP Knowledge Management Platform. •Plan and conduct regular trainings for knowledge focal points on tips for storing, sharing and managing information. •Monitor and report on the status of the delivery, dissemination and impact of knowledge products. •Send quarterly reminders sharing new features, updates and resources on the Gateway to all staff. •Draft content, upload and manage the RSCA and RP pages on the UNDP Africa website, while seeking inputs from teams. •Assist and provide advice to technical teams in the preparation of concept notes, knowledge product plans, and strategies for dissemination and monitoring and evaluation. •Work with the knowledge management group at RSCA to ensure quality control and brand management of regional publications, including compliance with the UNDP communications toolkit and corporate branding toolkits. •Liaise with the RSCA working groups on learning, data management, communications and partnerships to enhance the visibility of the RSCA and RP on external platforms and encourage learning and co-creation on internal platforms.

Communications: •Work with Regional Programme communications focal points to enhance the visibility of knowledge products, including through joint launch events with partners. •Promote, advocate and raise awareness around UNDP/RSCA activities, results, flag-ship initiatives through a variety of communication vehicles, such as roundtable dis-cussions, press conferences, briefing sessions, interviews, report launches, etc. •Position UNDP/RSCA as a substantive, global thought leader and promote its man-date, mission and purpose via effective communication. •Create, promote and maintain regional public campaigns that position UNDP/RSCA and influence the development agenda based on current program and new initiatives.

Accountability Adaptability and Flexibility Building Trust Communication Creativity Ethics and Values Integrity Knowledge Sharing Planning and Organizing Professionalism Respect for Diversity Self-Management Working in Teams

setting up internal knowledge systems for large organizations (preferably on Microsoft SharePoint); Managing how knowledge is created, stored and shared on internal and external platforms; Performing quality assurance on knowledge products; monitoring and evaluating research initiatives; Organizing webinars and trainings; and drafting content for websites, newsletters and other communications materials

Addis Ababa is the capital of the Federal Democratic Republic of Ethiopia. The population is estimated at about 4 million or so. Addis Ababa located in the Ethiopian highlands at an altitude of 2,500-2,700 meters. The climate is sunny and temperate, but it can be very cold at night, with freezing temperature at times. It is therefore advisable to bring warm clothing and foresee using heaters and/or log fires when necessary. Addis Ababa is the headquarters for the UN Economic Commission for Africa as well as the African Union (ex-OAU). Thus, there is a very large community of expatriates from all over the world. There are some 80 embassies/diplomatic missions. Housing is most of the time readily available and the rents are, on average, reasonable. Most foodstuffs, beverages, household goods, furniture and clothing, mostly imported from the Middle/Far East, South Africa and Europe, or local brands, can be found, although they can be expensive. Meat, fish, fresh fruits and vegetables are cheap and abundantly available. The basic infrastructures - roads, utilities, and telecommunications - are below standard, as are medical facilities, which are still largely inadequate, although a few private clinics and hospitals provide reasonably good routine care. There are lots of tourist attractions to visit around the country, although the amenities are often poor to average. Several restaurants around the city serve local or international cuisine and there are numerous social and cultural events throughout the year organized by the international and local communities. Sports facilities (fitness, tennis, swimming, riding, golf, etc.) exist in the major hotels or in different establishments around the city. There are no major or special security concerns within Addis Ababa city limits.

Apply now

Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: unv.org