Knowledge Management Specialist

Volunteering Communications & PR

Overview

Develop and implement knowledge management strategy and support knowledge sharing.

You have:

• Develop knowledge management strategy for the Regional Programme and RSCA.
• Experience with SharePoint for designing and maintaining knowledge platforms.
• Ability to draft and manage content for websites.
• Proven experience in quality control and brand management of publications.
• Experience in conducting trainings for knowledge sharing.

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Structured within UNDP’s Regional Service Centre for Africa (RSCA) in Addis Ababa, the Regional Programme for Africa contributes to regional development by addressing cross-border challenges facing the continent and amplifying opportunities related to the priorities and aspirations defined by the African Union and other regional entities. The Regional Programme seeks to address regional issues on the continent by providing programmatic support to countries facing similar challenges where a united front of affected countries is best suited to address the prevalent specific issues. Several flagship projects and initiatives have been developed to fulfill this mandate, including support to the implementation of the African Continental Free Trade Area (AfCFTA), the launch of the Africa Borderlands Centre, and projects to empower youth and women across the continent.

Under the direct supervision of the Regional Programme Communications Specialist, the UN Volunteer will undertake the following tasks: Knowledge Documentation: • Develop and implement a knowledge management strategy for the Regional Programme and RSCA. • Design and maintain of the RSCA Knowledge Gateway on SharePoint, incorporating the RP Knowledge Management Platform. • Maintain EDMS platform to support Programme Management Support Unit and project teams with knowledge storing. • Draft content, upload and manage the RSCA and RP pages on the UNDP Africa website, while seeking inputs from teams.

Knowledge Creation: • Assist and provide advice to technical teams in the preparation of concept notes, knowledge product plans, and strategies for dissemination and monitoring and evaluation. • Work with the knowledge management group at RSCA to ensure quality control and brand management of regional publications, including compliance with the UNDP communications toolkit, corporate branding toolkits and corporate Knowledge Product Quality Assurance Policy (KPQAP). • Monitor and report on the status of the delivery, dissemination and impact of knowledge products.

Knowledge Sharing: • Plan and conduct regular trainings for knowledge focal points on tips for storing, sharing and managing information. • Send quarterly reminders sharing new features, updates and resources on the Gateway to all staff. • Work with Regional Programme, BERA and RBA communications focal points to enhance the visibility of knowledge products, including through joint launch events with partners. • Liaise with the RSCA working groups on learning, data management, communications and partnerships to enhance the visibility of the RSCA and RP on external platforms and encourage learning and co-creation on internal platforms e.g. through the organization of thematic information sessions, onboarding packages for staff, etc.

Skills and experience description: The Volunteer will work with the Regional Programme Team under the supervision of the Regional Programme Communications Specialist to develop a knowledge management strategy for the Regional Programme and RSCA and provide technical support in standard-setting, quality assurance and planning of knowledge products. The Knowledge Management Specialist will also be responsible for support the design, implementation and maintenance of the RSCA Knowledge Gateway on SharePoint as a platform for knowledge sharing, knowledge creation and knowledge documentation.

Accountability Adaptability and Flexibility Communication Creativity Ethics and Values Integrity Judgement and Decision-making Knowledge Sharing Planning and Organizing Professionalism Respect for Diversity Working in Teams

developing knowledge management strategy, standard setting, quality assurance and planning of knowledge products; design, implementation and maintenance of Knowledge Gateway on SharePoint as a platform for knowledge sharing, knowledge creation and knowledge documentation.

Addis Ababa is the capital of the Federal Democratic Republic of Ethiopia. The population is estimated at about 4 million or so. Addis Ababa located in the Ethiopian highlands at an altitude of 2,500-2,700 meters. The climate is sunny and temperate, but it can be very cold at night, with freezing temperature at times. It is therefore advisable to bring warm clothing and foresee using heaters and/or log fires when necessary. Addis Ababa is the headquarters for the UN Economic Commission for Africa as well as the African Union (ex-OAU). Thus, there is a very large community of expatriates from all over the world. There are some 80 embassies/diplomatic missions. Housing is most of the time readily available and the rents are, on average, reasonable. Most foodstuffs, beverages, household goods, furniture and clothing, mostly imported from the Middle/Far East, South Africa and Europe, or local brands, can be found, although they can be expensive. Meat, fish, fresh fruits and vegetables are cheap and abundantly available.

The basic infrastructures - roads, utilities, and telecommunications - are below standard, as are medical facilities, which are still largely inadequate, although a few private clinics and hospitals provide reasonably good routine care. There are lots of tourist attractions to visit around the country, although the amenities are often poor to average. Several restaurants around the city serve local or international cuisine and there are numerous social and cultural events throughout the year organized by the international and local communities. Sports facilities (fitness, tennis, swimming, riding, golf, etc.) exist in the major hotels or in different establishments around the city. There are no major or special security concerns within Addis Ababa city limits.

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Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: unv.org