Knowledge Management Officer, Global Restoration Initiative

This is a hybrid position which requires 8 days/month in the office. You can be based in our office in Washington DC. Existing work authorization is required at the time of application submission as WRI is unable to sponsor any visa work sponsorship for this position.

About the Program:

The Global Restoration Initiative (GRI) helps catalyze the restoration of forests, farmland and ecosystems. Our goal is to help restore ecosystem function, economic productivity, livelihoods and hope. The GRI is a flagship initiative of the Food, Land and Water program at WRI and works with governments, grassroots community organizations, entrepreneurs and international partners to inspire, enable, and implement restoration on degraded landscapes, returning them to economic and environmental productivity. Alongside partners, WRI has identified more than two billion hectares of cleared and degraded forest and agricultural lands suitable for restoration – an area roughly twice the size of China. Using this data as a foundation, we work to promote restoration of degraded lands back into natural forests, agroforestry systems, or productive agriculture. Our programmatic work centers on ensuring that restoration practitioners have access to technical assistance, financing, enabling policies and robust monitoring systems. Embracing forest and landscape restoration will allow for a world in which the amount of forest cover grows while the productivity of existing agricultural land increases.

Job Highlight:

Reporting to GRI’s Director of Research and Learning, and to GRI’s Senior Manager, Program Management, you will be responsible for managing GRI’s internal communications and knowledge management. You will update and improve the GRI internal coordination, knowledge management systems (e.g., Asana, SharePoint) and other processes to improve sharing and collaboration across a large, dynamic team. This position requires strong organizational skills, excellent communication, and a passion for enhancing teamwork and collaboration within a non-profit setting. You will be responsible for managing knowledge and internal communication processes for all business functions within the Global Restoration Initiative. This will include recording and sharing best practices across various GRI teams and International Offices (IO). You will support research and learning efforts by helping to connect internal knowledge and data with external-facing knowledge sharing and communications

What will you do:

Knowledge Management (75%):

• Develop and implement effective strategies to capture, organize, and disseminate knowledge within the GRI team
• Design and maintain a centralized knowledge repository, ensuring information is accessible, up-to-date, and easily searchable
• Facilitate the creation and sharing of knowledge resources, best practices, and lessons learned across various teams and WRI country offices
• Collaborate with managers and team leads to identify knowledge gaps and opportunities for improvement, and implement appropriate solutions
• Organize and facilitate knowledge sharing sessions, workshops, and training programs for staff members to enhance their knowledge management skills
• Encourage a culture of collaboration and knowledge sharing by managing and promoting knowledge-sharing platforms and tools including Asana, Salesforce and SharePoint
• Identify and implement innovative approaches for capturing tacit knowledge and promoting knowledge transfer among team members
• Monitor and evaluate the effectiveness of knowledge sharing initiatives and make recommendations for continuous improvement
• Identify opportunities to leverage existing knowledge and learning to advance GRI’s research and learning strategy, for example by feeding internal knowledge into research and communications products
• Analyze existing team business processes to identify areas for improvement in communications and knowledge sharing

Internal Communications (25%): -

• Work with GRI leadership to develop a strategy for internal communications
• Develop strategies to improve to enhance the outcomes of GRI meetings, including making notes, recordings, and key outcomes accessible to the team
• Coordinate monthly all-team meetings, managing rotating agenda items, coordinating with presenters, and facilitating when necessary
• Coordinate and manage internal communication channels, including Teams, Slack, Whatsapp, and other digital tools
• Collaborate with GRI Communications Manager to identify relevant updates, announcements, and success stories that can be shared externally, and identify staff who could contribute to these materials
• Partner with GRI Communications team on regular internal communications products, such as the WRI biweekly internal newsletter
• Collaborate with team leads and WRI country office teams to improve knowledge sharing among the wider GRI team

What will you need:

• Education: You have completed a Bachelor’s degree in a relevant field (e.g., knowledge management, communications, business administration, non-profit management)
• Experience: You have a minimum of 5 years of work experience in knowledge management, communications, or related roles within a non-profit or similar environment
• Strong understanding of knowledge management principles, tools, and methodologies
• Proficiency in utilizing knowledge management systems, collaboration platforms, and digital communication tools
• Ability to work collaboratively in a team-oriented environment, building relationships and fostering a culture of knowledge sharing
• Experience communicating complex issues to partners and colleagues
• Experience working in an international organization with multiple offices or departments
• Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to diverse teams and stakeholders
• Strong analytical and problem-solving skills, with a keen eye for process improvement opportunities
• Experience working in other countries or cultures is a plus
• Languages: Verbal and written proficiency in English required. Fluency in any of WRI's other languages is a bonus (French, Spanish, Portuguese, etc.).
• Requirements: Existing work authorization is required where this position. WRI is unable to authorize visa work authorization

Potential Salary: US salary range is between 84K and 92K USD. Salary is commensurate with experience and other compensable factors.

How to Apply: Please submit a resume with a required cover letter by the date of 10 June 2024. We are unable to consider your application without a cover letter.

You must apply through the WRI Careers portal to be considered.

What we offer:

• Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US
• The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
• A workplace that strives to put diversity and inclusion at the heart of our work
• The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI
• Commitment to hybrid working model with flexible working hours
• Generous leave days that increase with tenure

About Us:

Founded in 1982, World Resources Institute(WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.

The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.

Our mission and values:

WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.

Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence and Respect.

Our culture:

WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment; we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.

Our team in Human Resources carefully reviews all applications.